The Concept Hotel KL - Batu Caves

Hotels
7.9 (790 reviews)
137 Jalan Sbc 1, taman sri batu caves, , Batu Caves , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good accessibility
Cons:
Parking difficulties
Room safety concerns
Unpleasant pests

Categories

Cleanliness
7.56
Some reviews highlighted cleanliness positively, but issues like cockroaches were reported.
Service
8.53
Many reviews praised the staff's facilitation and customer service.
Location
8.07
Good location according to multiple reviews, though parking is a concern.
Room Quality
7.52
Thin walls and some maintenance issues were mentioned, although rooms are generally comfortable.
Amenities
8.05
Adequate amenities were noted, but some suggestions for improvement exist.
Value for Money
8.01
Reviews indicated that the hotel is worth the price for a short stay.
Food and Beverage
7.56
Not explicitly discussed; assumed standard quality for this hotel tier.
Overall Experience
7.93
Mixed experiences noted; satisfactory stay though a few concerns on safety and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:05

Property Description

Convenient Location
Situated near major attractions like Royal Selangor Pewter Factory and Putra World Trade Centre, The Concept Hotel KL - Batu Caves offers easy access to key landmarks.

Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities like flat-screen TVs and complimentary Wi-Fi, ensuring a comfortable stay in Batu Caves.

Exceptional Service
Benefit from a 24-hour front desk and a non-smoking environment at this 3-star hotel, providing quality service for a pleasant experience.

To experience comfort and convenience in Batu Caves, book your stay at The Concept Hotel KL now.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 790 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
Y
Yusri • solo_traveller • my
8
2026-05-09 • via Nuitee
K
Karthick • solo_traveller • sg
8
2026-05-04 • via Nuitee
M
MANIKANDAN • solo_traveller • sg
10
2026-05-03 • via Nuitee
F
Faizal • solo_traveller • my
10
Please do improve the cleaning & hygiene matters start from the lobby, lift, hotel room corridor
Pros:

The professional staff & services. Acceptable clean room.

Cons:

1. The lift supposing being clean every day. The lift panel & wall seems to smudge with oil, dirt & a lot of dust on the floor.
2. The room floor & under bed still can find many hairs & dust.
3. Even though there are rules prohibited smoking in the room, sometimes we still can smell in the room air there's someone smoking in another room on the same floor.

2026-05-02 • via Nuitee
R
Ranjini • solo_traveller • my
8
2026-05-01 • via Nuitee
E
Edward • solo_traveller • us
10
Great
Pros:

Great

Cons:

Great

2026-05-01 • via Nuitee
F
fad • solo_traveller • my
7
Pros:

Affordable and clean

Cons:

Park at your own risk

2026-04-27 • via Nuitee
S
Syafiq Jaafar • family_with_children • my
8
2026-04-27 • via Nuitee
Y
Yatul • couple • my
6
Pros:

The bed so fluffy, the room clean, aircond aslo work well cause i like cool room

Cons:

Maybe you should put water heater it will be convinience, the view is nice since i got the mountain view, but the place is quite noisy on the morning cause it's located in front the highway

2026-04-08 • via Nuitee
Z
Zulkiflee • couple • my
10
2026-04-06 • via Nuitee
S
Syafiqah • solo_traveller • my
7
2026-04-06 • via Nuitee
K
Kalai • couple • my
6
Budget friendly
Pros:

Budget friendly.

Cons:

The room fan too noisy

2026-03-24 • via Nuitee
C
CROMWELL OLAGUIR • extended_group • my
10
2026-03-22 • via Nuitee
V
Vijaykumar Selvaraj • couple • my
10
2026-03-13 • via Nuitee
J
Jörg • couple • de
6
2026-03-12 • via Nuitee
M
Malek • couple • my
10
Pros:

Pemandangan dari luar view amat cantik

Cons:

Tiada semua amat bagus dan terbaik

2026-03-12 • via Nuitee
C
Christine • extended_group • au
5
Go somewhere else if you want a holiday
Pros:

Staffs are super nice and warm

Cons:

The location is quite inconvenient to get around, it’s surrounded by the car repair shops, not much holiday vibes

2026-03-04 • via Nuitee
N
Nathiya • couple • my
7
2026-02-13 • via Nuitee
Z
zaid • extended_group • my
6
Pros:

Alll

Cons:

Nothing

2026-01-29 • via Nuitee
M
Maniam • extended_group • my
8
Pros:

Room was very clear,specially bathroom

Cons:

Serounding hotel area

2026-01-28 • via Nuitee