The Concept Hotel KL - Batu Caves

Hotels
7.9 (775 reviews)
137 Jalan Sbc 1, taman sri batu caves, , Batu Caves , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good accessibility
Cons:
Parking difficulties
Room safety concerns
Unpleasant pests

Categories

Cleanliness
7.56
Some reviews highlighted cleanliness positively, but issues like cockroaches were reported.
Service
8.53
Many reviews praised the staff's facilitation and customer service.
Location
8.07
Good location according to multiple reviews, though parking is a concern.
Room Quality
7.52
Thin walls and some maintenance issues were mentioned, although rooms are generally comfortable.
Amenities
8.05
Adequate amenities were noted, but some suggestions for improvement exist.
Value for Money
8.01
Reviews indicated that the hotel is worth the price for a short stay.
Food and Beverage
7.56
Not explicitly discussed; assumed standard quality for this hotel tier.
Overall Experience
7.93
Mixed experiences noted; satisfactory stay though a few concerns on safety and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:05

Property Description

Convenient Location
Situated near major attractions like Royal Selangor Pewter Factory and Putra World Trade Centre, The Concept Hotel KL - Batu Caves offers easy access to key landmarks.

Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities like flat-screen TVs and complimentary Wi-Fi, ensuring a comfortable stay in Batu Caves.

Exceptional Service
Benefit from a 24-hour front desk and a non-smoking environment at this 3-star hotel, providing quality service for a pleasant experience.

To experience comfort and convenience in Batu Caves, book your stay at The Concept Hotel KL now.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 775 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
N
Nathiya • couple • my
7
2026-02-13 • via Nuitee
Z
zaid • extended_group • my
6
Pros:

Alll

Cons:

Nothing

2026-01-29 • via Nuitee
M
Maniam • extended_group • my
8
Pros:

Room was very clear,specially bathroom

Cons:

Serounding hotel area

2026-01-28 • via Nuitee
V
Vivien • couple • hu
9
2026-01-27 • via Nuitee
S
Suriya • extended_group • my
6
2026-01-27 • via Nuitee
S
Subahshini • extended_group • my
4
Pros:

Staffs are good and respond very fast

Cons:

The room suits for single or couple only
The room is too small
No wardrobe to keep belongings
Feel very disappointed

2026-01-26 • via Nuitee
N
Nur Adzreen Natasharena • extended_group • my
7
2026-01-25 • via Nuitee
A
Anis • couple • my
10
Pros:

Utk couple pilih bilik 1Q + 1S bed. Lebih selesa.
Tv, Katil, Bantal, Bilik ✅✅✅
Bilik air: luas, bersih, pressure air, air panas✅
Counter: 24H ✅
Laluan masuk mesra OKU ✅✅✅ tetapi tidak utk ruang bilik.
RM50 For deposit upon check in 💸

Cons:

Tak Kedap bunyi❌
Parking ❌
Ada cawan tapi xde sudu. Bila tanya reception mmg tiada! Then what is the purpose sediakan cawan cantik dan water filter bagus di koridor? perhiasan?

2026-01-20 • via Nuitee
V
Visha • family_with_children • my
8
Good location. Good service. Clean and comfy.
Pros:

Good location. Good service. Clean and comfy.

Cons:

Nothing

2026-01-20 • via Nuitee
H
Hariharaann • couple • my
10
2026-01-19 • via Nuitee
H
Hariharaann • couple • my
10
2026-01-19 • via Nuitee
T
Tobias • solo_traveller • de
9
Recommended budget hotel near Batu Caves
Pros:

The room - though not big - was clean, modern and well-kept. Without the moldy smell that plagues so many hotel rooms in Southeast Asia. Staff was professional and the location is very convenient for walking to and from Batu Caves. Be aware, though, that you have to cross a busy road if you want to go on foot.

Cons:

If I wanted to nitpick, the door closes a bit too slowly and the TV is not that modern. Who cares, though.

2026-01-18 • via Nuitee
D
Devendiran • couple • my
10
2026-01-16 • via Nuitee
D
Duraiswamy • extended_group • in
10
Pros:

Helping for our luckages keeping inside the room.thq

Cons:

Not comfortable with check in time.it should always 11am in all places.because of that we used only 2 pm check in check out 4.30,pm.
Not utilised the accomodation purpose

If possible return some portion's of our money.no places shows the check in time when booking the hotel in your bookings

2026-01-10 • via Nuitee
S
Sanjay Mahendra Tayi • solo_traveller • de
10
2026-01-08 • via Nuitee
K
kulam • family_with_children • gb
10
Clean rooms staff very friendly always smile nothing wrong with them. I’m highly recommend them.
Pros:

Everything

2026-01-06 • via Nuitee
S
Samyuktha • extended_group • sg
10
Pros:

Location

2026-01-05 • via Nuitee
B
BARATHI • family_with_children • my
5
Cons:

No phone..room too small..less facilities..parking place very limited

2026-01-02 • via Nuitee
K
kumar • solo_traveller • vn
6
2026-01-01 • via Nuitee
R
Rajes • family_with_children • my
8
Pros:

Worth for the price and friendly service

2026-01-01 • via Nuitee