Capital O 90897 Island City Hotel

Hotels
•
OYO Rooms
7.3 (216 reviews)
456 Lebuh Chulia , George Town , my

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Children allowed

Facilities

Lift / Elevator
Safety deposit box
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Budget-friendly
Cons:
Dirty facilities
Poor service level

Categories

Cleanliness
5.8
Several reviews mentioned dirty cups and the need for better cleaning.
Service
8.8
Service was standard for this hotel tier, with some comments about staff unfriendliness.
Location
9.3
Great location, close to restaurants and bars, as noted in multiple reviews.
Room Quality
7.3
Rooms varied in quality, with some mentioning good size but no cleaning during stay.
Amenities
6.3
Amenities were lacking, with several key items missing.
Value for Money
7.3
Mixed feelings about value, some found it overpriced for the offered services.
Food and Beverage
5.3
Noted absence of breakfast services in reviews, affecting the overall rating.
Overall Experience
8.3
General satisfaction with location but significant issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:10

Property Description

Central Location
Situated in the heart of George Town, our hotel provides easy access to popular attractions like Penang Times Square and Straits Quay.

Comfortable Rooms
Experience comfort in our air-conditioned rooms, each equipped with a private bathroom, a seating area, and a flat-screen TV with cable channels.

Nearby Attractions
Explore the wonders of George Town with attractions like Rainbow Skywalk at Komtar, Wonderfood Museum, and 1st Avenue Penang just a stone's throw away.

To book your stay at Capital O 90897 Island City Hotel and explore the best of George Town, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 216 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 5.3
Overall Experience: 8.3
C
Claude • solo_traveller • ch
6
Ne reviendrais pas de cet etablissement
Pros:

Emplacement… c’est tout

Cons:

Le personnel pas sympatique, des réponses différentes selon la personne à la réception, a propos de problème dans la chambre, la douchette des toilettes.. et le wifi

2026-02-10 • via Nuitee
G
Green • solo_traveller • au
9
Pleasant
Pros:

All Staff members were excellent
Rooms Clean

Cons:

It's Good

2026-01-21 • via Nuitee
N
Naim • extended_group • my
10
2026-01-19 • via Nuitee
Y
yaakub • family_with_children • my
2
2026-01-04 • via Nuitee
I
Izzatul Zarith • extended_group • my
2
Bad
Cons:

No proper lift. No car park. No iron and no hot water. Staff not clearly give the instruct and not friendly.

2025-12-26 • via Nuitee
T
Thiagu • couple • my
2
2025-12-22 • via Nuitee
D
Dale • solo_traveller • au
8
2025-12-16 • via Nuitee
W
Wimla • family_with_children • id
7
2025-12-12 • via Nuitee
K
Kritz • solo_traveller • my
6
Pros:

No comments

Cons:

No comments

2025-12-02 • via Nuitee
C
CHEE YONG • extended_group • my
10
2025-11-18 • via Nuitee
R
Raymond Chow • family_with_children • sg
2
2025-11-11 • via Nuitee
F
Francis Ronald • extended_group • nl
8
Goed hotel voor een kort verblijf.
Pros:

Lostie en gastvrijheid

Cons:

Weinig comfort zoals geen waterkoker en ontbijt

2025-11-06 • via Nuitee
M
Mohamed Imran • family_with_children • my
7
Pros:

Location

2025-11-04 • via Nuitee
R
RAJA • solo_traveller • my
7
2025-11-04 • via Nuitee
Y
Yurisna • couple • id
8
menyenangkan
Pros:

nyaman dan berada di tengah keramaian

Cons:

tidak menyediakan sarapan pagi

2025-10-27 • via Nuitee
N
norman hakim • family_with_children • my
6
2025-10-25 • via Nuitee
A
Austin
10
Pros:

Cannot complain about this hotel since it was a budget hotel.

2025-09-20 • via Nuitee
R
Ruban • couple • my
8
2025-09-17 • via Nuitee
L
Lee • family_with_children • my
4
No return nor recommendation
Cons:

I have a bone to pick about the hotel. No cups provided in the room. So bring your cup. For hot/ cold water have to go down to level 3 and level 1.I stay in level 4. What not in every floor? Paying RM 150 for a small room is not worth it. And no cleaning up the room even staying two nights. For the money paid can find better accommodation. Lastly, no hair dryer.

2025-09-15 • via Nuitee
S
Steven
6
Just bearable
Pros:

Needs a good clean

2025-09-06 • via Nuitee