Crowne Plaza Penang Straits City by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (460 reviews)
4823-4824 2F, Jalan Pantai, Taman Selat , Perai , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
New and clean hotel
Great room views
Cons:
Cleanliness issues
Remote location
Food quality concerns

Categories

Cleanliness
8.44
Some guests reported issues with cleanliness, including hair on pillows and a smelly pillow.
Service
9.41
Many reviewers appreciated the helpful staff and good service.
Location
7.95
Several comments noted the hotel's remote location and isolation from nearby amenities.
Room Quality
9.4
Guests praised the spacious and new rooms with great views.
Amenities
8.93
The hotel offers various amenities, but some limitations were noted regarding pool access.
Value for Money
8.89
Overall perceived as good value, though some mixed comments on specific aspects.
Food and Beverage
8.44
Breakfast options were generally regarded as good, but some food quality concerns were raised.
Overall Experience
8.91
Generally positive experiences, despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness center, and terrace for relaxation during your stay.

Culinary Delights
Savor authentic Malaysian dishes at the on-site restaurant and unwind with cocktails at the stylish bar.

Convenience and Comfort
Enjoy air-conditioned rooms with modern amenities, 24-hour room service, and a helpful 24-hour front desk staff.

For a lavish and convenient stay in Perai, book your room at Crowne Plaza Penang Straits City now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 460 reviews
Cleanliness: 8.44
Service: 9.41
Location: 7.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
R
RIZAL BIN MOHAMAD • family_with_children • my
10
2026-03-14 • via Nuitee
R
Ramlan • family_with_children • my
9
2026-03-12 • via Nuitee
P
pinchos • solo_traveller • gb
10
2026-03-11 • via Nuitee
T
Tullia • couple • it
8
Pros:

È nuovissima, pulita e moderna.

Cons:

La posizione in un’area industriale con svincoli poco chiari, non ci sono cartelli stradali per indicare l’hotel.
Siamo stati due notti nella stessa stanza, prenotate separatamente, e la stanza non è stata rifatta.

2026-03-09 • via Nuitee
R
Rakesh • family_with_children • au
10
Pros:

Away from the hustle and bustle with a very tranquil setting yet easy reach to busy areas.

2026-03-08 • via Nuitee
Y
yat hoong • family_with_children • my
9
Pros:

good

2026-03-06 • via Nuitee
K
Kelly • family_with_children • au
8
2026-03-05 • via Nuitee
R
Rajeev • family_with_children • in
8
Pros:

Rooms, facilities, amenities.

Cons:

Nothing in particular

2026-03-02 • via Nuitee
D
Danielle • solo_traveller • au
10
2026-03-01 • via Nuitee
A
ALEXANDER • family_with_children • my
9
2026-03-01 • via Nuitee
B
Bernard Teoh • couple • my
8
Pros:

Room clean and tidy, although a bit outskirts but nice environment, like it, will be back again

2026-02-27 • via Nuitee
M
Meeravanee • couple • my
10
Exceptional service from the staff. They were fast to attend any complaints or request
Pros:

Excellent and genuine service.

Cons:

Nothing

2026-02-27 • via Nuitee
K
Kok Chan • couple • my
8
2026-02-25 • via Nuitee
N
Nazri • couple • my
10
Worth every penny!
Pros:

Exceptionally outstanding.

2026-02-23 • via Nuitee
S
suresh • solo_traveller • my
9
Pros:

Nice

Cons:

All ok

2026-02-22 • via Nuitee
R
ROZALINA • family_with_children • my
10
2026-02-13 • via Nuitee
B
BASKRAN • family_with_children • my
10
2026-02-13 • via Nuitee
F
František • couple • cz
7
Snídaně super a celkem to bylo fajn
Pros:

Výhled do přístavu no a bylo to pětihvězdičkové ubytování

Cons:

Celkem to ušlo

2026-02-12 • via Nuitee
S
Sebdog • family_with_children • au
10
Pros:

Breakfast, luxurious hotel

Cons:

Location

2026-02-11 • via Nuitee
L
Lim Khoon • couple • my
7
2026-02-11 • via Nuitee