Crowne Plaza Penang Straits City by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.8 (460 reviews)
4823-4824 2F, Jalan Pantai, Taman Selat , Perai , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
New and clean hotel
Great room views
Cons:
Cleanliness issues
Remote location
Food quality concerns

Categories

Cleanliness
8.44
Some guests reported issues with cleanliness, including hair on pillows and a smelly pillow.
Service
9.41
Many reviewers appreciated the helpful staff and good service.
Location
7.95
Several comments noted the hotel's remote location and isolation from nearby amenities.
Room Quality
9.4
Guests praised the spacious and new rooms with great views.
Amenities
8.93
The hotel offers various amenities, but some limitations were noted regarding pool access.
Value for Money
8.89
Overall perceived as good value, though some mixed comments on specific aspects.
Food and Beverage
8.44
Breakfast options were generally regarded as good, but some food quality concerns were raised.
Overall Experience
8.91
Generally positive experiences, despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness center, and terrace for relaxation during your stay.

Culinary Delights
Savor authentic Malaysian dishes at the on-site restaurant and unwind with cocktails at the stylish bar.

Convenience and Comfort
Enjoy air-conditioned rooms with modern amenities, 24-hour room service, and a helpful 24-hour front desk staff.

For a lavish and convenient stay in Perai, book your room at Crowne Plaza Penang Straits City now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 460 reviews
Cleanliness: 8.44
Service: 9.41
Location: 7.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
R
RIZAL BIN MOHAMAD family_with_children my
10
2026-03-14 via Nuitee
R
Ramlan family_with_children my
9
2026-03-12 via Nuitee
P
pinchos solo_traveller gb
10
2026-03-11 via Nuitee
T
Tullia couple it
8
Pros:

È nuovissima, pulita e moderna.

Cons:

La posizione in un’area industriale con svincoli poco chiari, non ci sono cartelli stradali per indicare l’hotel.
Siamo stati due notti nella stessa stanza, prenotate separatamente, e la stanza non è stata rifatta.

2026-03-09 via Nuitee
R
Rakesh family_with_children au
10
Pros:

Away from the hustle and bustle with a very tranquil setting yet easy reach to busy areas.

2026-03-08 via Nuitee
Y
yat hoong family_with_children my
9
Pros:

good

2026-03-06 via Nuitee
K
Kelly family_with_children au
8
2026-03-05 via Nuitee
R
Rajeev family_with_children in
8
Pros:

Rooms, facilities, amenities.

Cons:

Nothing in particular

2026-03-02 via Nuitee
D
Danielle solo_traveller au
10
2026-03-01 via Nuitee
A
ALEXANDER family_with_children my
9
2026-03-01 via Nuitee
B
Bernard Teoh couple my
8
Pros:

Room clean and tidy, although a bit outskirts but nice environment, like it, will be back again

2026-02-27 via Nuitee
M
Meeravanee couple my
10
Exceptional service from the staff. They were fast to attend any complaints or request
Pros:

Excellent and genuine service.

Cons:

Nothing

2026-02-27 via Nuitee
K
Kok Chan couple my
8
2026-02-25 via Nuitee
N
Nazri couple my
10
Worth every penny!
Pros:

Exceptionally outstanding.

2026-02-23 via Nuitee
S
suresh solo_traveller my
9
Pros:

Nice

Cons:

All ok

2026-02-22 via Nuitee
R
ROZALINA family_with_children my
10
2026-02-13 via Nuitee
B
BASKRAN family_with_children my
10
2026-02-13 via Nuitee
F
František couple cz
7
Snídaně super a celkem to bylo fajn
Pros:

Výhled do přístavu no a bylo to pětihvězdičkové ubytování

Cons:

Celkem to ušlo

2026-02-12 via Nuitee
S
Sebdog family_with_children au
10
Pros:

Breakfast, luxurious hotel

Cons:

Location

2026-02-11 via Nuitee
L
Lim Khoon couple my
7
2026-02-11 via Nuitee