Crowne Plaza Penang Straits City by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (503 reviews)
4823-4824 2F, Jalan Pantai, Taman Selat , Perai , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
New and clean hotel
Great room views
Cons:
Cleanliness issues
Remote location
Food quality concerns

Categories

Cleanliness
8.44
Some guests reported issues with cleanliness, including hair on pillows and a smelly pillow.
Service
9.41
Many reviewers appreciated the helpful staff and good service.
Location
7.95
Several comments noted the hotel's remote location and isolation from nearby amenities.
Room Quality
9.4
Guests praised the spacious and new rooms with great views.
Amenities
8.93
The hotel offers various amenities, but some limitations were noted regarding pool access.
Value for Money
8.89
Overall perceived as good value, though some mixed comments on specific aspects.
Food and Beverage
8.44
Breakfast options were generally regarded as good, but some food quality concerns were raised.
Overall Experience
8.91
Generally positive experiences, despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness center, and terrace for relaxation during your stay.

Culinary Delights
Savor authentic Malaysian dishes at the on-site restaurant and unwind with cocktails at the stylish bar.

Convenience and Comfort
Enjoy air-conditioned rooms with modern amenities, 24-hour room service, and a helpful 24-hour front desk staff.

For a lavish and convenient stay in Perai, book your room at Crowne Plaza Penang Straits City now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 503 reviews
Cleanliness: 8.44
Service: 9.41
Location: 7.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
H
Hamidah • couple • my
10
Pros:

Clean

2026-05-02 • via Nuitee
F
FIRDAUS FARID • family_with_children • my
10
Easy & value for money
Pros:

Near the KTM station

Cons:

Maybe can put fan or aircond at the ground lobby. Quite hot while waiting for grab

2026-05-02 • via Nuitee
M
Monique • extended_group • au
9
Pros:

It looks like the hotel is quite new. I was clean, the room and bathroom were very modern. They had a clothes steamer in the wardrobe. The room service was amazing - great food. The staff were very helpful and friendly.

Cons:

Nothing in particular

2026-05-01 • via Nuitee
A
antony • couple • my
9
Excellent stay.Comfortable and very clean rooms.
Pros:

Breakfast was excellent.Enjoyed it.
House keeping was superb in keeping our rooms clean.

2026-04-27 • via Nuitee
M
M_Kenntn • solo_traveller • de
10
Grandios :-)
Pros:

Besonders aufmerksames und hilfsbereites Personal :-). Die Zimmer und das ganze Hotel entsprach meinen Erwartungen vollkommen. Der Zimmerservice und die Ausstattung waren sehr angenehm und leicht zu nutzen.
Die Nähe zum Bahnhof war für mich für die Buchung ausschlaggebend, leider war ich nur eine Übernachtung da als Überbrückung für den Zugtransfer.

Cons:

nichts zu meckern...

2026-04-23 • via Nuitee
N
nurul • couple • my
9
2026-04-23 • via Nuitee
M
Muhamad • extended_group • my
7
2026-04-21 • via Nuitee
M
Mohd Syazwan • solo_traveller • my
10
Pros:

All perfect 1000%

Cons:

Nothing.. parking la kot pusing2 naik atas pening kepala

2026-04-19 • via Nuitee
B
buenti • solo_traveller • ch
8
2026-04-18 • via Nuitee
J
Jana • solo_traveller • de
9
2026-04-17 • via Nuitee
H
H.J. • couple • nl
9
luxe, prima verzorgd, fantastisch zwembad
Pros:

Ontbijt was erg uitgebreid en van uitstekende kwaliteit.

Cons:

Niets

2026-04-17 • via Nuitee
A
Akmel • couple • my
8
2026-04-14 • via Nuitee
L
Liisa • couple • us
9
Ethereal and Odd
Pros:

What a deeply strange and beautiful experience. This hotel seemed like it existed in a different world. It was a huge hotel with nothing around it, but the amenities were wonderful, staff great, and absolutely nothing around but empty lots. We needed a place to stay before an early morning train to KL so it served its purpose well - but was oddly eery.

Cons:

food service didn't have a lot of what we tried to order

2026-04-14 • via Nuitee
B
Bee Bee • couple • sg
9
Pleasant stay and flexible to let me keep luggage with them 2 days before check in
Pros:

New and clean. Decent size rooms. Quiet. Nice pool. Nice nasi lemak for breakfast.

Cons:

Relatively remote.

2026-04-13 • via Nuitee
R
Rosida • couple • my
9
2026-04-12 • via Nuitee
K
kae Ming • family_with_children • my
10
2026-04-10 • via Nuitee
S
Samsol kamar • family_with_children • my
10
Sangat baik
Pros:

Sgt puas hati wpon 1 mlm... Akan dtg lagi

Cons:

Tiada

2026-04-09 • via Nuitee
K
Kirill • family_with_children • by
8
2026-04-07 • via Nuitee
I
INTAN NUR NABIHA • family_with_children • my
9
2026-04-06 • via Nuitee
A
Andrea • family_with_children • my
9
Pros:

Super friendly stuff....very clean nice Hotel with a beautiful breakfast.....so many choices.
Parking is free for Hotel guests.
even they give 20% for the Dinner.
We will come back

2026-04-05 • via Nuitee