Crowne Plaza Penang Straits City by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (455 reviews)
4823-4824 2F, Jalan Pantai, Taman Selat , Perai , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
New and clean hotel
Great room views
Cons:
Cleanliness issues
Remote location
Food quality concerns

Categories

Cleanliness
8.44
Some guests reported issues with cleanliness, including hair on pillows and a smelly pillow.
Service
9.41
Many reviewers appreciated the helpful staff and good service.
Location
7.95
Several comments noted the hotel's remote location and isolation from nearby amenities.
Room Quality
9.4
Guests praised the spacious and new rooms with great views.
Amenities
8.93
The hotel offers various amenities, but some limitations were noted regarding pool access.
Value for Money
8.89
Overall perceived as good value, though some mixed comments on specific aspects.
Food and Beverage
8.44
Breakfast options were generally regarded as good, but some food quality concerns were raised.
Overall Experience
8.91
Generally positive experiences, despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness center, and terrace for relaxation during your stay.

Culinary Delights
Savor authentic Malaysian dishes at the on-site restaurant and unwind with cocktails at the stylish bar.

Convenience and Comfort
Enjoy air-conditioned rooms with modern amenities, 24-hour room service, and a helpful 24-hour front desk staff.

For a lavish and convenient stay in Perai, book your room at Crowne Plaza Penang Straits City now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 455 reviews
Cleanliness: 8.44
Service: 9.41
Location: 7.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
B
BASKRAN • family_with_children • my
10
2026-02-13 • via Nuitee
R
ROZALINA • family_with_children • my
10
2026-02-13 • via Nuitee
F
František • couple • cz
7
Snídaně super a celkem to bylo fajn
Pros:

Výhled do přístavu no a bylo to pětihvězdičkové ubytování

Cons:

Celkem to ušlo

2026-02-12 • via Nuitee
L
Lim Khoon • couple • my
7
2026-02-11 • via Nuitee
S
Sebdog • family_with_children • au
10
Pros:

Breakfast, luxurious hotel

Cons:

Location

2026-02-11 • via Nuitee
R
Rodziah • family_with_children • my
9
2026-01-31 • via Nuitee
M
Mohd Suhaimi • couple • my
9
Mabeles
Pros:

Mabeles

Cons:

Mabeles

2026-01-28 • via Nuitee
C
CHI WEN • extended_group • my
9
2026-01-22 • via Nuitee
D
Daniel Henry73 • family_with_children • my
9
2026-01-20 • via Nuitee
S
Stephen • solo_traveller • au
9
Pros:

Very helpful staff, excellent room and very nice restaurant.

2026-01-20 • via Nuitee
I
Ilyes • extended_group • my
8
Pros:

Le petit déjeuner !

Cons:

La vue de ma chambre

2026-01-19 • via Nuitee
T
TIANLE • solo_traveller • cn
10
2026-01-19 • via Nuitee
K
Khadija • family_with_children • be
10
2026-01-19 • via Nuitee
N
Nik roslaily • family_with_children • my
8
Pros:

Friendly staff,,love it

2026-01-19 • via Nuitee
Z
ZAHRULDIN • family_with_children • my
9
2026-01-19 • via Nuitee
M
Mohammad Affrin • extended_group • my
10
Clean, comfortable, peaceful
Pros:

Ahmad the reception. Also it is CLEAN

2026-01-19 • via Nuitee
J
Jimmy • couple • my
10
2026-01-19 • via Nuitee
S
Subiyana • family_with_children • my
9
2026-01-19 • via Nuitee
K
Khalid • extended_group • my
9
2026-01-18 • via Nuitee
A
Ahmed • couple • au
8
2026-01-16 • via Nuitee