Crowne Plaza Penang Straits City by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (570 reviews)
4823-4824 2F, Jalan Pantai, Taman Selat , Perai , MY

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
New and clean hotel
Great room views
Cons:
Cleanliness issues
Remote location
Food quality concerns

Categories

Cleanliness
8.44
Some guests reported issues with cleanliness, including hair on pillows and a smelly pillow.
Service
9.41
Many reviewers appreciated the helpful staff and good service.
Location
7.95
Several comments noted the hotel's remote location and isolation from nearby amenities.
Room Quality
9.4
Guests praised the spacious and new rooms with great views.
Amenities
8.93
The hotel offers various amenities, but some limitations were noted regarding pool access.
Value for Money
8.89
Overall perceived as good value, though some mixed comments on specific aspects.
Food and Beverage
8.44
Breakfast options were generally regarded as good, but some food quality concerns were raised.
Overall Experience
8.91
Generally positive experiences, despite some issues with cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:07

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness center, and terrace for relaxation during your stay.

Culinary Delights
Savor authentic Malaysian dishes at the on-site restaurant and unwind with cocktails at the stylish bar.

Convenience and Comfort
Enjoy air-conditioned rooms with modern amenities, 24-hour room service, and a helpful 24-hour front desk staff.

For a lavish and convenient stay in Perai, book your room at Crowne Plaza Penang Straits City now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 570 reviews
Cleanliness: 8.44
Service: 9.41
Location: 7.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
C
Chok • extended_group • my
8
good
Pros:

floor 23 swimming pool island viewing

Cons:

big size car parking problems

2026-09-17 • via Nuitee
L
Lourdes • solo_traveller • hk
10
2026-09-16 • via Nuitee
G
GodAaron • solo_traveller • my
8
Pros:

시설이 매우 깨끗한점.
오션뷰 전망이 좋은점.

Cons:

딱히 없었습니다.

2026-09-16 • via Nuitee
K
Kenneth • couple • my
9
Great
Pros:

Comfortable

Cons:

Price slightly higher then it used to be

2026-09-12 • via Nuitee
D
Dhirishan • solo_traveller • my
10
2026-09-12 • via Nuitee
S
Sharifah Nor Izzah • solo_traveller • my
10
2026-09-11 • via Nuitee
J
John • couple • my
1
2026-09-10 • via Nuitee
S
Silke • solo_traveller • de
8
Pros:

Es ist ein schönes modernes Hotel. Alles ist sauber, das Personal ist freundlich. Das Frühstücksangebot ist riesig! Mit Abstand das grösste und abwechslungsreichste auf unserer Singapur/Malaysia Reise.

Cons:

Das Hotel ist schön aber für malayische Verhältnisse auch recht teuer. Ich hatte ein 3-Bettzimmer gebucht und hatte mir darunter bei dem Preis auch ein richtiges Dreibettzimmer vorgestellt. Es war aber ein Doppelzimmer mit einem Zustellbett.

2026-09-09 • via Nuitee
N
Noor Farahin binti Basarudin • couple • my
10
Will repeat 4 rest n healing..
2026-09-06 • via Nuitee
R
Ridzuan • solo_traveller • my
8
2026-09-02 • via Nuitee
N
Nazizi • solo_traveller • my
10
Nice place to stay
Pros:

The room, ambience and also the breaKfast buffet.

2026-09-02 • via Nuitee
K
Kim • solo_traveller • gb
9
Would recommend to others
Pros:

I had a nice room overlooking the sea. Everything was very clean and good facilities. Nice breakfast buffet in the morning. Close to the train station and ferry terminal.

2026-09-02 • via Nuitee
D
Daniel • solo_traveller • my
7
Pros:

Nice new hotel, well arranged rooms, etc. That's all

Cons:

The food. Cheapest food on the market offered to the guests of this hotel makes you feel miserable. Won't come again.

2026-08-31 • via Nuitee
N
Norraha Abd Rahman • solo_traveller • my
9
A short stay in Penang. Is
Pros:

We like the seaview even though it was a hazy day, the rooms are clean and aesthetically pleasing, the staff was friendly and helpful and the food is good and tasty. Breakfast has a good variety. Parking is ample and there are EV chargers.

Cons:

Not applicable.

2026-08-31 • via Nuitee
M
Maryati • solo_traveller • my
10
2026-08-29 • via Nuitee
Z
zafrie • extended_group • my
10
worth it
Pros:

everything

2026-08-28 • via Nuitee
N
noor • couple • my
10
2026-08-27 • via Nuitee
P
Ping • couple • au
10
2026-08-27 • via Nuitee
S
SITI NAZIRAH • couple • my
8
2026-08-25 • via Nuitee
L
Linda • extended_group • my
1
2026-08-25 • via Nuitee