Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from nearby bars
Cleanliness issues

Categories

Cleanliness
7.59
Several reviews mentioned cleanliness issues, including some dust and not perfectly clean sheets.
Service
9.06
Staff were described as friendly and helpful across multiple reviews.
Location
8.6
Location is praised for being close to amenities and walkable.
Room Quality
8.05
Rooms were generally rated as comfy and modern, with good privacy.
Amenities
8.08
Included helpful features like water dispensers and shared facilities.
Value for Money
8.04
Good feedback about affordability, though some mention of high prices.
Food and Beverage
7.59
Some noise issues from nearby bars, which may affect dining experience.
Overall Experience
8.56
Overall pleasant stay despite some noise and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:22

Property Description

Convenient Location
Located in the heart of George Town, Sleep Box Penang is close to Penang Times Square and Straits Quay for your shopping and entertainment needs.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. The property is non-smoking, ensuring a comfortable stay for all guests.

Multilingual Staff
Our 24-hour front desk staff fluently speak English, Malay, and Chinese, ready to assist you with any inquiries and help make your stay memorable.

To experience comfort and convenience in George Town, book your stay at Sleep Box Penang today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Airport code: PEN

Location

Guest Reviews

8.2
Based on 454 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
R
Rizky • solo_traveller • de
10
2026-03-11 • via Nuitee
C
Chiara • extended_group • it
8
Pros:

Bella stanza quadrupla al quarto piano. Al quarto piano ci sono soltanto due stanze quindi nonostante il bagno fosse in comune, sembrava quasi di averlo privato. Le stanze sono pulite. Il bagno degli altri piani è veramente bello e ben costruito, con anche zona laundry, molto apprezzata, mentre quello dell’ultimo piano diciamo un po’ arrabattato, ma comunque non mancava nulla. Posizione ottima, super centrale a Georgetown. Molto gentile il personale della reception.

2026-03-10 • via Nuitee
A
Ahmad RUSDZI • family_with_children • my
7
Sleep in a box
Pros:

Free self service laundry facilities

Cons:

No private bathroom

2026-03-10 • via Nuitee
M
Maria • solo_traveller • au
10
Pros:

Sleepbox staff were extremely friendly, always smiling when I entered/exited the lobby. Amenities were free to grab whenever you needed them, with water coolers on each floor so it's easy to refill as I'm coming in and out. The aircon works fast and the wifi was good. Whilst I do agree there was music from the neighbouring club, it stopped around midnight so it didn't bother me. Bathrooms felt safe to use even though the sinks are mixed genders. The women's section has a curtain for separation and I didn't feel worried. It was easy to find food around in all directions. Thank you for the lovely stay! I would definitely come back.

2026-03-03 • via Nuitee
J
Jennifer • solo_traveller • be
8
Personnel super gentil, serviable, bonne situation.
Pros:

Le calme Malgré le bar à côté cela ne m’a pas dérangé

Cons:

Si je dois avoir un point négatif c’est les toilettes et douches qui ne sont pas dans la chambre mais ça on le sait dès la resa donc pas de problème.

2026-02-11 • via Nuitee
K
Kim • extended_group • ch
5
Cons:

teilweise dreckige badezimmer.
Etwas laut in der Nacht

2026-01-19 • via Nuitee
W
WILASINEE • solo_traveller • mo
10
Staff super friendly and helpful , good location . I will come back again!!
Pros:

Staff friendly kind and helpful. Good location

Cons:

Noisy night time before sleep because the music

2026-01-19 • via Nuitee
C
Claudia • solo_traveller • de
10
Great stay, soft beds, clean & nice hotel 🙌
Pros:

Great place! Clean, nice ambience, friendly staff & great location. The rooms are equipped well, super comfy soft beds (I slept like a baby) and felt very safe (as a woman travelling on my own). Great extra point: they have washing machines & dryers - free of charge & also laundry detergent & softener are provided for free 🙏 amazing

2026-01-18 • via Nuitee
C
Claudia • solo_traveller • de
10
2026-01-18 • via Nuitee
H
Hayley • couple • gb
7
Okay for a short stay.
Pros:

It was a good location, and the room was clean!

Cons:

Our room didn’t have a window which was not in the pictures, the bathrooms were pretty filthy.

2026-01-11 • via Nuitee
Y
Yeoh • family_with_children • my
10
Pros:

Soft pillow and laundry

Cons:

Nothing

2026-01-06 • via Nuitee
M
Mohammad Taha • solo_traveller • sg
9
A great and pleasant stay. This is a good place for a solo traveller or families on a budget. The bed was very comfortab
Pros:

New and modern, value for money.

Cons:

Only one toilet in the floor so might have to wait if it’s occupied.

2026-01-04 • via Nuitee
L
Luke • solo_traveller • ca
9
Immaculate cleaner comfortable and low maintenance place to stay.
Pros:

The room was fantastic. Perfectly sized immaculately clean. The staff were very nice and helpful in regards to Hotel matters.

Cons:

I feel the staff could have been a little more knowledgeable about things in the area to do eat and drink. They were very helpful though.

2026-01-04 • via Nuitee
L
Laura Levina • family_with_children • it
8
2026-01-02 • via Nuitee
C
Choo • extended_group • my
7
2025-12-31 • via Nuitee
Y
Yap • family_with_children • my
7
Pros:

The locations and friendly staff

Cons:

The shared washroom/toilet.
Still have room for improvement.

2025-12-30 • via Nuitee
S
Shen Shen • couple • my
7
不错的体验，膈应挺好，不过晚上隔壁酒吧唱歌会比较大声比较吵。房内不是很干净，需要改进。
Pros:

有提供共享冰箱，饮水机。房间的电视可以调节，躺着方便观看。厕所舒服，位子大，不会太脏。

Cons:

床单有黑斑点，房内空气灰尘多，身体容易痒。电视容易卡，需要点耐心。

2025-12-27 • via Nuitee
I
Izzuddin • couple • my
8
2025-12-27 • via Nuitee
W
William • family_with_children • ca
8
Great!
Pros:

Location was great! Walking distance from the main things to do. Room was very comfy and bathroom was clean and nice to use. Staff were also very friendly and helpful! Would stay there again!

Cons:

I stayed from Friday to Monday and apparently since it was the weekend there is a bar/restaurant right next to the hotel which blasts loud indian music the whole night, although this is out of the hotel's control.

2025-12-23 • via Nuitee
M
Michèle • solo_traveller • ch
9
War gut abr zu teuer
Pros:

Das zimmer sehr modern

Cons:

Ist zu teuer wenn das badezimmer nicht im zimmer ist.

2025-12-18 • via Nuitee