Hyatt Place Kuala Lumpur Bukit Jalil

Hotels
•
Hyatt Place
8.7 (1034 reviews)
M-1, Pusat Perdagangan Bandar, Persiaran Jalil 1 , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited parking space

Categories

Cleanliness
7.69
There were cleanliness issues reported, including visible stains on the toilet.
Service
9.16
Staff were noted as helpful and friendly throughout the stay.
Location
9.2
Walking distance to Pavilion Bukit Jalil mall and nearby other attractions.
Room Quality
8.65
Rooms described as clean, comfortable, and modern, though some indicated an old mouldy smell.
Amenities
8.68
Amenities like the gym and pool were good but small.
Value for Money
8.64
Quality and location justify the price, creating a sense of value.
Food and Beverage
8.69
Breakfast options were appreciated, with a nice spread and cozy atmosphere.
Overall Experience
8.86
Overall feedback indicates a satisfactory stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:24

Property Description

Outdoor Swimming Pool and Fitness Centre:
Enjoy a refreshing dip in the outdoor swimming pool or keep up with your workout routine at the fitness centre during your stay at Hyatt Place Kuala Lumpur Bukit Jalil.

Dining Options:
Indulge in a variety of culinary delights at the on-site restaurant, offering American, Italian, and Malaysian cuisine. Vegetarian and halal options are also available upon request.

Multilingual Staff and Convenient Location:
Benefit from the 24-hour front desk service with staff fluent in Mandarin, English, Malay, and Cantonese. Conveniently situated just 3.7 km from Axiata Arena, this 4-star hotel is the ideal choice for your stay in Kuala Lumpur.

To experience unparalleled comfort and exceptional service, book your stay at Hyatt Place Kuala Lumpur Bukit Jalil today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 25 per day.

Location

Guest Reviews

8.7
Based on 1034 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
W
Wei Yang • couple • my
9
Great place to stay and shop
Pros:

The location, spacious room with a couch, bed

Cons:

Reception only 1 staff, need to wait when check in.

2026-07-04 • via Nuitee
W
Wee Yong • couple • my
7
Worth ir
Pros:

Its clean and the pool iw stunning

Cons:

Not much view

2026-07-03 • via Nuitee
R
ROGERIO • couple • br
10
Excelente escolha para ficar em Kuala Lumpur
Pros:

Excelente hotel, equipe super simpática e prestativa. Quarto amplo com pé-direito super alto, uma escrivaninha gigante, que permite trabalhar e deixar todas as coisas em cima. Hotel muito bem localizado, ao lado do Pavillion Bukit Jalil, um dos maiores shoppings do mundo com certeza. Super recomendo

2026-07-03 • via Nuitee
L
Lee • family_with_children • my
10
2026-07-02 • via Nuitee
E
Enkhzaya • solo_traveller • my
10
2026-07-01 • via Nuitee
N
Niza Mohd Shah • solo_traveller • my
9
2026-06-30 • via Nuitee
S
Shu Yuan • solo_traveller • tw
8
2026-06-28 • via Nuitee
M
Mohd Norshahid • family_with_children • bn
10
2026-06-28 • via Nuitee
J
Jan • couple • au
8
2026-06-28 • via Nuitee
S
Shu Yuan • solo_traveller • tw
8
2026-06-28 • via Nuitee
P
Putri Sakinah • extended_group • my
10
Pros:

NA

Cons:

N/A

2026-06-26 • via Nuitee
S
Sree Prasad • solo_traveller • my
6
2026-06-22 • via Nuitee
L
Low • solo_traveller • my
9
2026-06-22 • via Nuitee
M
M • family_with_children • my
8
Pros:

New and clean
Action taken fast after informing insufficient items to prepare.

Cons:

Booking 3 pax in 1 room but bed making amenities were prepared for 2 only.

2026-06-22 • via Nuitee
S
Shahrbano • solo_traveller • pk
10
Everything was good
Pros:

Very nice

Cons:

Good

2026-06-20 • via Nuitee
G
Gu • couple • th
10
2026-06-20 • via Nuitee
G
Goh • family_with_children • my
10
2026-06-20 • via Nuitee
N
NURUL HUDA • couple • sg
10
Wonderful
Pros:

Convenient and peaceful

Cons:

NA

2026-06-18 • via Nuitee
M
MAC YAP • solo_traveller • my
10
2026-06-17 • via Nuitee
C
Celine • solo_traveller • my
8
2026-06-12 • via Nuitee