Starus Hotel Bukit Bintang

Hotels
7.8 (2389 reviews)
51A Changkat Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Amenities were satisfactory
Positive dining experience
Cons:
Poor cleanliness
Unprofessional staff
Service inconsistencies

Categories

Cleanliness
4.78
Multiple reviews cited dirty rooms, cockroaches, and overall lack of cleanliness.
Service
7.75
While there were mentions of poor service, some feedback indicated standard service levels.
Location
9.79
The location received positive remarks, being convenient and central.
Room Quality
7.24
Rooms had mixed reviews; size and views praised, but dirtiness and maintenance issues noted.
Amenities
8.77
Amenities such as the gym and pool were appreciated despite cleaning standards.
Value for Money
6.73
Value perception lowered due to discrepancies in star rating and overall condition.
Food and Beverage
8.78
Breakfast and food quality were positively highlighted in a review.
Overall Experience
8.55
Overall experience marked by positives and serious negatives, leading to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

Strategic Location
Strategically located amidst Kuala Lumpur’s vibrant dining, nightlife, and shopping scene, Starus Hotel Bukit Bintang promises a convenient and lively stay for guests.

Top Attractions Nearby
Explore the city’s top attractions within a short distance, including Bintang Walk, Petronas Twin Towers, and Central Market, offering a truly immersive experience of Kuala Lumpur.

Relaxation and Convenience
Indulge in city views from elegant rooms, equipped with essential amenities. Unwind with karaoke and massage services, complemented by 24-hour reception and business facilities, ensuring a comfortable and stress-free stay.

Plan your escape to Starus Hotel Bukit Bintang for an unforgettable urban retreat at the heart of Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

We are excited to announce the upcoming upgrading of our facilities to enhance your experience at Stay with Bintang Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in some hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

7.8
Based on 2389 reviews
Cleanliness: 4.78
Service: 7.75
Location: 9.79
Room Quality: 7.24
Amenities: 8.77
Value for Money: 6.73
Food and Beverage: 8.78
Overall Experience: 8.55
A
Azhar • solo_traveller • sa
8
Pros:

Nice location and good room

Cons:

Too much insects in the room

2026-05-09 • via Nuitee
K
Khalid • solo_traveller • fr
4
Pros:

Accueil, personnel

Cons:

Les cafards, beaucoup de cafards, le petit déjeuner, la salle de sport

2026-05-06 • via Nuitee
L
Louise • solo_traveller • au
10
Pros:

Very friendly staff

Cons:

Needed some umbrella/shade at the pool.

2026-05-06 • via Nuitee
D
DA HAI DAI • solo_traveller • cn
10
2026-05-05 • via Nuitee
R
Ruijing • solo_traveller • jp
8
2026-05-02 • via Nuitee
P
Paul • solo_traveller • gb
9
Good value for money hotel in central location near food street and pub street
Pros:

Excellent value for money hotel in a good location

Cons:

It was an hourly rate for a late checkout which was quite expensive

2026-05-02 • via Nuitee
M
MUHAMAD RAZIF • couple • my
10
2026-05-01 • via Nuitee
S
Sharminna • solo_traveller • mu
5
Pros:

The room was nice and clean.
Service were good, on the scan app, they respond quite fast.

Cons:

The lift was horrible, it took very long waiting.
If we had to go to m2, if both 4 lift r going down, the lifts that don't go to m2 opens and we had to wait for the other lift and it's very crowded also during peak time.

Food was not that value for money also, tea and coffee was very bad and no hot milk was served for the cornflakes .... mostly same food everyday...
During my 6 days stays at the hotel, I prefer to go to Al sarif restaurant, food and tea and variety of drinks were very nice.
Staff smoking in the lift and corridor...
Music playing to loud...till morning we can still feel the music vibration in the room.

Very noisy hotel...

2026-05-01 • via Nuitee
Çağlar • extended_group • tr
3
Wouldnt stay here again
Cons:

This hotel is on a hooker street, so beware of that. Also they try to charge for everything extra in this hotel.

2026-04-30 • via Nuitee
V
VEDASH • solo_traveller • mu
8
2026-04-30 • via Nuitee
F
Farhan Sadik Akil • solo_traveller • bd
9
2026-04-29 • via Nuitee
N
Narinder • couple • my
3
2026-04-29 • via Nuitee
N
Narinder • couple • my
3
2026-04-29 • via Nuitee
N
Narinder • couple • my
3
2026-04-29 • via Nuitee
N
Narinder • couple • my
3
2026-04-29 • via Nuitee
M
MD MARUF • solo_traveller • bd
5
Cons:

Need to the behaviour of the reception, extremely inappropriate.

2026-04-28 • via Nuitee
S
SINNA • solo_traveller • my
10
2026-04-27 • via Nuitee
B
bruno • solo_traveller • ch
8
2026-04-23 • via Nuitee
A
Aren • couple • my
8
Pros:

Semua bagus

Cons:

Semua bagus

2026-04-23 • via Nuitee
• family_with_children • lk
3
2026-04-23 • via Nuitee