Starus Hotel Bukit Bintang

Hotels
7.8 (2548 reviews)
51A Changkat Bukit Bintang , Kuala Lumpur , my

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Amenities were satisfactory
Positive dining experience
Cons:
Poor cleanliness
Unprofessional staff
Service inconsistencies

Categories

Cleanliness
4.78
Multiple reviews cited dirty rooms, cockroaches, and overall lack of cleanliness.
Service
7.75
While there were mentions of poor service, some feedback indicated standard service levels.
Location
9.79
The location received positive remarks, being convenient and central.
Room Quality
7.24
Rooms had mixed reviews; size and views praised, but dirtiness and maintenance issues noted.
Amenities
8.77
Amenities such as the gym and pool were appreciated despite cleaning standards.
Value for Money
6.73
Value perception lowered due to discrepancies in star rating and overall condition.
Food and Beverage
8.78
Breakfast and food quality were positively highlighted in a review.
Overall Experience
8.55
Overall experience marked by positives and serious negatives, leading to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

Strategic Location
Strategically located amidst Kuala Lumpur’s vibrant dining, nightlife, and shopping scene, Starus Hotel Bukit Bintang promises a convenient and lively stay for guests.

Top Attractions Nearby
Explore the city’s top attractions within a short distance, including Bintang Walk, Petronas Twin Towers, and Central Market, offering a truly immersive experience of Kuala Lumpur.

Relaxation and Convenience
Indulge in city views from elegant rooms, equipped with essential amenities. Unwind with karaoke and massage services, complemented by 24-hour reception and business facilities, ensuring a comfortable and stress-free stay.

Plan your escape to Starus Hotel Bukit Bintang for an unforgettable urban retreat at the heart of Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

We are excited to announce the upcoming upgrading of our facilities to enhance your experience at Stay with Bintang Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 2548 reviews
Cleanliness: 4.78
Service: 7.75
Location: 9.79
Room Quality: 7.24
Amenities: 8.77
Value for Money: 6.73
Food and Beverage: 8.78
Overall Experience: 8.55
K
Khaled • solo_traveller • ae
5
2026-08-22 • via Nuitee
F
Ferni • extended_group • my
8
2026-08-21 • via Nuitee
B
Brian Mckenna • solo_traveller • au
9
Cons:

Room lighting is dim. your lifts need to be reprogrammed

2026-08-21 • via Nuitee
M
MUHAMMAD YASSER • solo_traveller • sg
4
1 night stay should be fine.
Pros:

Location is Centralised

Cons:

Staff not friendly waited 4 hrs in the lobby with not much aircon.lift was bad especially to carpark area.

2026-08-20 • via Nuitee
S
Suhartono Yuliawan • family_with_children • bn
6
2026-08-19 • via Nuitee
M
Murtaza MITHANI • solo_traveller • ae
9
2026-08-19 • via Nuitee
Z
Zarine • family_with_children • mu
3
2026-08-18 • via Nuitee
M
muji binti mat diah • solo_traveller • my
8
Medium rate
Pros:

Hotel dengan lokasi di tengah bandaraya.Overall okay ....

Cons:

Suasana tempat sarapan Dan menu agak kurang selesa

2026-08-18 • via Nuitee
G
Gerard • extended_group • sg
7
2026-08-17 • via Nuitee
A
Alison • couple • au
6
Good location - skip the Breakfast...
Pros:

Nice room. Comfortable bed. Good big pool. Great location near 'Eat St'.

Cons:

No stairs available so have to use the lifts - which are slow and always busy. No toilets near breakfast restaurant - again waiting for the lifts.
Breakfast was very poor - tasteless and unappealing range of items. Toaster not effective. We chose not to go one day - as didn't feel we were missing anything.

2026-08-17 • via Nuitee
H
Hajar • couple • es
7
Está bien
Pros:

El hotel está bien las vistas son espectaculares y el personal muy amable especialmente Caya irá muy atenta la habitación muy agradable y amplia un poco antigua pero bien mantenida y la ubicación perfecta la recomiendo se cogen habitación premiom

Cons:

La picina no me gustó nada le falta más vida y está sucia

2026-08-16 • via Nuitee
A
Anis Farah Syafiqah • solo_traveller • my
10
2026-08-16 • via Nuitee
A
Ahsan • couple • pk
7
2026-08-15 • via Nuitee
M
Murtaza MITHANI • solo_traveller • ae
9
2026-08-15 • via Nuitee
P
Paul • solo_traveller • my
8
2026-08-15 • via Nuitee
M
Manveer • couple • sk
7
2026-08-14 • via Nuitee
C
Cheryl • solo_traveller • au
5
Great location but...
Pros:

Good location if you want to be in the heart of Bukit Bintang. Plenty of good restaurants, etc nearby.

Cons:

Cleanliness of the bathroom was poor and the towels needed replacing. I suppose you get what you pay for.

Unfortunately there is a "nightclub" (a brothel) operating out of levels 1 and 5. Level 5 is the same level as the pool and gym so you have to navigate past the club entrance and their security guards to get to the pool. The club also takes over the lift with their staff and customers so it takes an extremely long time to catch the lift. It's not ideal to have this kind of establishment operating within a hotel especially if you are a family.

2026-08-12 • via Nuitee
R
Razak • solo_traveller • my
8
Pros:

Senang parking

2026-08-11 • via Nuitee
M
Mohammed • family_with_children • fr
5
Pros:

Emplacement

Cons:

Trop de monde ascenseur wifi très faible

2026-08-09 • via Nuitee
S
Sayuko • solo_traveller • jp
4
立地はいいが、清掃が不十分
Pros:

立地がとてもよかった。
Bukit Bintangが最寄りだが、パビリオンなどがある繁華街とは反対方向なので要注意。パビリオンまでは徒歩10分ぐらいだった。

Cons:

シーツや枕カバーが洗濯はされているものの匂いが染み付いていた。備え付けのケトルは前の宿泊者がインスタントラーメンの調理に使ったのかとても汚かった。毎日清掃をお願いしていたが、タオルは新しいものをもらえないこともあった。

2026-08-08 • via Nuitee