Citadines Waterfront Kota Kinabalu

Hotels
•
Citadines
8.2 (738 reviews)
Jalan Tun Fuad Stephens , Kota Kinabalu , my

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
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Review Highlights

Pros:
Great location
Spacious rooms
Professional staff
Cons:
Cleanliness issues
Crowded with tour groups
Inconsistent service timing

Categories

Cleanliness
7.53
The presence of cockroaches and trash accumulation noted in reviews.
Service
9
Most reviews highlighted professional staff and prompt fixing of issues.
Location
8.54
Great location with sea views and proximity to local markets.
Room Quality
7.99
Spacious and comfortable rooms, although issues like power trips were noted.
Amenities
8.02
Good amenities with new water dispensers, but no sauna and window framing issues.
Value for Money
8.48
Fair pricing for the location and amenities offered.
Food and Beverage
8.03
Dining options available nearby but not extensively reviewed.
Overall Experience
8
Generally positive experiences, but some operational hiccups noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:57

Property Description

Modern Amenities
Citadines Waterfront Kota Kinabalu offers air-conditioned rooms with a range of modern amenities including a fridge, microwave, and flat-screen TV.

Convenient Location
Situated just 200 metres from Filipino Market Sabah, guests can easily explore nearby attractions like Atkinson Clock Tower and Signal Hill Observatory.

Leisure Facilities
Guests can unwind at the hotel's outdoor swimming pool or stay active at the fitness centre before enjoying a relaxing time at the terrace overlooking the city.

Book now for a remarkable stay at Citadines Waterfront Kota Kinabalu, where comfort and convenience meet elegance.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SZB

Location

Guest Reviews

8.2
Based on 738 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
S
Shamsul Adam • family_with_children • my
10
Pros:

Everything

Cons:

Nothing

2026-04-17 • via Nuitee
M
Mohmeed Ridhwan • solo_traveller • sg
10
Pros:

All

Cons:

Nothing

2026-04-17 • via Nuitee
S
Silvia • solo_traveller • it
10
Pros:

Ottima camera spaziosa.terrazza vista mare dell'albergo (non sul rooftop) ma con ottima vista dalla piscina. La zona è comoda per tour in barca e vicina alle vie più carine nel retro dell'albergo. Pulizia ottima, camera moderna e molte opzioni ler illuminare. Acqua calda e fredda da bere a disposizione in ogni piano.

Cons:

Peccato per il bar chiuso accanto alla piscina

2026-04-17 • via Nuitee
N
Niki • couple • gb
10
Definitely recommend!
Pros:

That is a great place to stay in a great location in KK. Very common and stylish. There was an amazing offer when we stayed, so it was beyond value for money.

2026-04-16 • via Nuitee
M
mina • solo_traveller • sg
9
Pros:

very helpful n friendly front desk staffs.
the shuttle service driver was also polite n friendly.
worth keeping all the quality staffs.
thk you citadines.

Cons:

breakfast shld be included in the price. 🤭😁

2026-04-16 • via Nuitee
A
aziaNuar • solo_traveller • my
8
Pros:

Condition of room is good.

Cons:

Noisy area

2026-04-15 • via Nuitee
R
RINITA • solo_traveller • my
8
Worth every penny if you’re not looking for an ultra luxe stay, akin to service apartment.
Pros:

The Location and the high quality of the sea facing suite.

Cons:

The lobby is shared and common with other shops, so therefore there is no exclusivity of a 4 star lobby.

2026-04-15 • via Nuitee
T
Tsoon • couple • au
7
Comfy and worth the price we paid for especially we were upgraded to a suite.
Pros:

The location.

Cons:

bathroom is a bit small and lighting is poor.

2026-04-15 • via Nuitee
M
mohd hamzari • couple • my
8
2026-04-15 • via Nuitee
M
Mohd Satar • couple • my
10
2026-04-15 • via Nuitee
K
Karen • solo_traveller • au
7
Pros:

Water machines on each floor .

Cons:

Not the best area. No decent restaurants. Surrounded by two begging kids on exiting building. There's another waterfront area which is better.

2026-04-14 • via Nuitee
M
Michael • couple • au
9
Great place to stay with good sized rooms and a great pool.
Pros:

Room was excellent with a fantastic view. The pool was brilliant and to be able to see the magnificent sunsets from the pool was great.

Cons:

The breakfast was very average and didn’t cater for vegans, which isn’t that hard and didn’t offer alternative milks.
Need to provide some shade around the pool.

2026-04-14 • via Nuitee
Z
ZHEN • couple • cn
9
Pros:

位置方便，干净卫生

Cons:

暂无

2026-04-14 • via Nuitee
F
Francesca • couple • gb
9
2026-04-13 • via Nuitee
L
LEONARD • couple • my
10
2026-04-13 • via Nuitee
A
Alex Barrett • solo_traveller • sg
8
2026-04-13 • via Nuitee
S
Sofia • extended_group • my
5
Meh
Pros:

Location is convenient

Cons:

The space was too small! For the same price I would have stayed at an older hotel down the street. The toilet was too small especially the shower door. I felt cheated.

2026-04-13 • via Nuitee
Y
young keun • solo_traveller • sk
9
Pros:

시장 앞이라 구경도하고 먹거리도 많아 좋습니다.

2026-04-12 • via Nuitee
M
Michael • solo_traveller • th
7
2026-04-12 • via Nuitee
I
IRINA • solo_traveller • ru
9
Отличное место для того что бы провести несколько дней.
Pros:

Отличное месторасположение! Ночной рыбный рынок в пяти минутах. До пристани 15 минут пешком. Номер не очень большой , но очень чистый, с удобной кроватью, хорошей звукоизоляцией. С 22 этажа был шикарный вид на город. Прекрасный чистый большой бассейн на 6 этаже с видом на море. Шикарные закаты! Хороший завтрак.

Cons:

Все понравилось

2026-04-12 • via Nuitee