Citadines Waterfront Kota Kinabalu

Hotels
•
Citadines
8.2 (910 reviews)
Jalan Tun Fuad Stephens , Kota Kinabalu , my

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Spacious rooms
Professional staff
Cons:
Cleanliness issues
Crowded with tour groups
Inconsistent service timing

Categories

Cleanliness
7.53
The presence of cockroaches and trash accumulation noted in reviews.
Service
9
Most reviews highlighted professional staff and prompt fixing of issues.
Location
8.54
Great location with sea views and proximity to local markets.
Room Quality
7.99
Spacious and comfortable rooms, although issues like power trips were noted.
Amenities
8.02
Good amenities with new water dispensers, but no sauna and window framing issues.
Value for Money
8.48
Fair pricing for the location and amenities offered.
Food and Beverage
8.03
Dining options available nearby but not extensively reviewed.
Overall Experience
8
Generally positive experiences, but some operational hiccups noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:57

Property Description

Modern Amenities
Citadines Waterfront Kota Kinabalu offers air-conditioned rooms with a range of modern amenities including a fridge, microwave, and flat-screen TV.

Convenient Location
Situated just 200 metres from Filipino Market Sabah, guests can easily explore nearby attractions like Atkinson Clock Tower and Signal Hill Observatory.

Leisure Facilities
Guests can unwind at the hotel's outdoor swimming pool or stay active at the fitness centre before enjoying a relaxing time at the terrace overlooking the city.

Book now for a remarkable stay at Citadines Waterfront Kota Kinabalu, where comfort and convenience meet elegance.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SZB

Location

Guest Reviews

8.2
Based on 910 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
D
DAISUKE • solo_traveller • jp
7
便利で清潔で良かった
Pros:

部屋に洗濯機があった

Cons:

朝食のバイキングの内容が少ない

2026-07-04 • via Nuitee
L
Li Yuan • family_with_children • my
8
good view of the sea
Pros:

The sea view is good.

Cons:

room not ready by 3.30 pm. Breakfast: choices are limited for a 4 star hotel.

2026-07-04 • via Nuitee
N
Nurul Aidah • solo_traveller • my
8
2026-07-03 • via Nuitee
C
Cano • solo_traveller • es
10
2026-07-03 • via Nuitee
C
Christopher • couple • sg
8
All in one place!
Pros:

Great location close to most amenities and just a short walk to the bay area with lots of restaurants and bars. Best place to watch the sunsets in KK.

Cons:

No smoking areas within the hotel. Had to step outside each time.

2026-07-02 • via Nuitee
R
Rusana • couple • bn
10
2026-07-01 • via Nuitee
S
STEPHANE • couple • fr
1
Pros:

Pas satisfait

Cons:

L’emplacement

2026-06-28 • via Nuitee
P
Pip • family_with_children • my
8
2026-06-28 • via Nuitee
C
Camila • solo_traveller • es
8
2026-06-28 • via Nuitee
E
Edwin • couple • my
10
2026-06-25 • via Nuitee
N
Noor • solo_traveller • my
8
I got the sunset view I wanted. A simple but satisfying stay.
Pros:

The room was good as advertised, and it offered a great sunset view of Kota Kinabalu.

Cons:

It is a little pricey for the space in my opinion, though I rarely stay in Kota Kinabalu so I may not have a good basis for comparison.

2026-06-25 • via Nuitee
E
Edwin • couple • my
10
2026-06-25 • via Nuitee
E
Edwin • couple • my
10
2026-06-25 • via Nuitee
C
CikMijaaaa • family_with_children • my
10
2026-06-22 • via Nuitee
E
Emmett • solo_traveller • nz
8
Comfortable, clean and friendly.
Pros:

Great central location within walking distance of most things. Very friendly staff.

Cons:

While the location is central, it is also opposite the fish market. This meant using the pool would also be accompanied by fish smells.

2026-06-22 • via Nuitee
C
Chui Chick • couple • my
8
2026-06-22 • via Nuitee
M
marco • solo_traveller • us
9
Pros:

Great Location, great view, friendly staff.

2026-06-22 • via Nuitee
T
Tessa-Maria • couple • de
10
Perfekter Aufenthalt
Pros:

Es hat einfach alles gestimmt! Das Zimmer war sauber und super eingerichtet, inkl. gemütlichem Bett und Kissen und einer sehr guten Dusche. Das Frühstücksbuffet ist riesig und super lecker. Außerdem wird Kaffee und Trinkwasser kostenfrei zur Verfügung gestellt. Man kann auch die hauseigene Münzwäscherei für kleines Geld nutzen. Der Pool und das Fitnessstudio sind super und die Lage ebenfalls perfekt. Wir kommen gerne wieder!

2026-06-22 • via Nuitee
C
Chui Chick • couple • my
8
2026-06-22 • via Nuitee
幸臻 • couple • tw
9
2026-06-21 • via Nuitee