Lloyd's Inn Kuala Lumpur

Hotels
8 (611 reviews)
25 Jalan Kamuning , Kuala Lumpur , my

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.08
Some rooms described as stained and dirty, affecting overall cleanliness.
Service
9.05
Staff described as very helpful; standard service quality for this hotel tier.
Location
9.09
Great location near TRX Mall, with easy access to public transit.
Room Quality
7.54
Rooms feel cramped and shabby; some reports of used and stained conditions.
Amenities
7.57
Pool under maintenance during stay; some amenities are lacking.
Value for Money
8.53
Affordable rate for central location and comfortable stay.
Food and Beverage
7.08
Breakfast options poor, limited for vegetarians; some found better than expected.
Overall Experience
8.05
Varied experiences, but some found the stay satisfactory despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:03

Property Description

Sleek Design and Modern Amenities
Discover our stylishly designed rooms equipped with all the modern amenities for a comfortable stay. From a flat-screen TV to a safety deposit box, we have everything you need.

Relaxation and Recreation
Unwind by taking a dip in our indoor pool or soak in the city views from our terrace. Enjoy a peaceful getaway within the bustling city of Kuala Lumpur.

Delicious Dining Options
Start your day right with a delicious breakfast at our on-site restaurant. Choose from a variety of options including à la carte, continental, or Asian breakfast to kickstart your day.

Ready to experience luxury in the heart of Kuala Lumpur? Book your stay at Lloyd's Inn Kuala Lumpur now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 611 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.05
S
Sazaimah solo_traveller my
10
2026-05-09 via Nuitee
S
Song yeng couple my
8
2026-05-09 via Nuitee
A
Abidah couple my
10
2026-05-05 via Nuitee
P
Polly couple sg
10
很好
Pros:

员工服务很好, 早餐也好吃, 入住时半夜对面唱歌, 还有道路施工, 虽然和饭店无关, 但在早上反应过后他们也有做跟进。 赞👍

2026-05-04 via Nuitee
D
Dyana couple my
7
2026-05-04 via Nuitee
C
Cansu solo_traveller tr
10
2026-05-03 via Nuitee
C
Cansu solo_traveller tr
9
Pros:

Kahvaltı lezzetli, yatak rahat, duş güzel ve ambians zaten şahane.

Cons:

Kadın personel güler yüzlü, samimi ve ilgili iken erkek personel tam tersi ilgisiz ve hiç ılımlı değildi. Uygun fiyatlı odalar malesef çok küçük valiziniz var ise iyice sıkışıyorsunuz.

2026-05-03 via Nuitee
C
Chong couple my
9
Pros:

maybe abit more selection of breakfast , having a small gym is nice too , overall nothing much to complain and really good for money . probaly come again

2026-05-03 via Nuitee
M
Muhammad Saiful Ahnaf solo_traveller my
1
Cons:

1.Unfair charge at checkout - The hotel tried to charge me RM30 for a tiny makeup foundation on the face towel. It’s makeup. It washes off and easily washable. It is not permanent stain and permanent damage to the face towel.

That’s literally what face towels are for,to clean anything dirty on your face. This is just a cheap way to squeeze money from guests??

2. Room not properly cleaned - Found a used water bottle from the previous guest still in the mini fridge when I checked in.

3. Hygiene concern- The bath towel provided had a visible blood stain on arrival. This is unacceptable.

To be fair, I didn’t make a fuss during check-in about the blood-stained towel or the previous guest’s water bottle left in the fridge. I let it slide because I didn’t want trouble.

But at checkout, the hotel suddenly became very fussy and tried to charge me for a tiny foundation mark on the face towel.

We as guest should have been the ones raising complaints about this hotel hygiene standards, not getting penalized for normal towel use.

Very Bad experince!

2026-05-02 via Nuitee
M
Mohamad khiddir couple my
9
It was nice until we wanted to extend one more night and the receptionist was rude.
Pros:

The bed was incredible. Love the room. Near the TRX mall.

Cons:

We have stayed here for many times, but unfortunately for the first time we met a very rude receptionist. Mostly all the receptionist was nice accept this one girl who thinks she is entitled or something. My husband was asking her if we can extend one more night, she replied “We? We dont want extra night!” And then laughed at my husband. Is this how you treat a customer? If the customer has a speech problem would you like to make fun of them? Honestly that’s very rude and no manner at all. Replying all words in sarcastic thinking she was so funny. Please Manager in charge of Lloyd’s inn to look up this matter and improve your hospitality treatment.

2026-05-01 via Nuitee
K
Knight Phoenix couple my
10
Pros:

A few times stay here, very convenient place at the centre of city. Easy to go to TRX, walk around less than 5 mins. If easy access to TRX means public transport also easy to access.

Cons:

Nothing. Just hope if can have some place to exercise.

2026-04-26 via Nuitee
H
Husna Nadzri couple my
9
Pros:

The location was great, 5mins walk to TRX. Room was cozy and the view was great. Plus point for the great breakfast. Despite limited breakfast buffet, the big breakfast offered from their menu tasted good

Cons:

My room was at level 10. Despite that, i can still hear people kareoke outside at night. You can also sometimes hear some noise from upper level room.

2026-04-26 via Nuitee
H
Harisyani Mohamad solo_traveller my
10
2026-04-17 via Nuitee
Z
Zhi Pin couple my
8
2026-04-14 via Nuitee
J
Joanna couple my
10
2026-04-13 via Nuitee
A
Aisyah couple my
10
2026-04-09 via Nuitee
H
Harisyani Mohamad couple my
10
Pros:

Your staff is super awesome!! Especially the Malay girl at the receptionist ( my bad I forget her name ) she is super friendly.😘 The room is super nice and the breakfast is the best in the world..My 3rd time staying in this hotel..🥰🥰🥰

2026-04-08 via Nuitee
A
Ayu couple my
10
2026-04-06 via Nuitee
P
Pg md khadiman couple bn
8
2026-04-04 via Nuitee
L
Leong solo_traveller my
7
2026-04-01 via Nuitee