Hyatt Place Johor Bahru Paradigm Mall

Hotels
•
Hyatt Place
8.5 (1821 reviews)
Jalan Mewah Ria 2, Bukit Mewah , Johor Bahru , MY

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Small gym and pool
Inconsistent amenities
Parking difficulties

Categories

Cleanliness
8.08
Overall cleanliness was praised, but some inconsistencies noted in specific rooms.
Service
9.05
Staff were friendly and check-in processes were smooth.
Location
9.09
Excellent location with direct access to the mall, convenient for families.
Room Quality
8.54
Rooms are spacious and clean, although some issues with room size and amenities were mentioned.
Amenities
8.07
Amenities are generally satisfactory but some guests noted a lack of certain facilities.
Value for Money
8.53
Affordable for the location, providing good value.
Food and Beverage
8.08
Breakfast variety was satisfactory, but some guests reported issues with restaurant services.
Overall Experience
8.55
Overall enjoyable stay, with minor issues that did not significantly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:16

Property Description

Luxurious Amenities
Discover our outdoor swimming pool, fitness centre, and hot tub for the ultimate relaxation during your stay.

Comfortable Accommodation
Experience comfort in our air-conditioned units equipped with modern amenities like flat-screen TVs, safety deposit boxes, and free toiletries.

Convenient Location
Located near popular attractions like Singapore Zoo and Night Safari, our hotel is the perfect choice for travelers seeking convenience and comfort.

Experience luxury and convenience at Hyatt Place Johor Bahru Paradigm Mall. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1821 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
J
Jamie • extended_group • sg
8
Comfortable and exceptional
Pros:

Everything is great, friendly and polite staff, exceptional service for Chef Hanafiah whom cook vegetable dish specially for my mum whom is a vegetarian.

Cons:

Nothing

2026-10-31 • via Nuitee
S
Siti • extended_group • sg
7
Pros:

Convenience of location

Cons:

Hazard: Bulbs came off down in from the pool

2026-10-30 • via Nuitee
S
Suzana • family_with_children • sg
10
Pros:

everything

Cons:

Nil

2026-10-29 • via Nuitee
R
Renganygee • extended_group • sg
8
2026-10-29 • via Nuitee
S
shah • couple • sg
10
Pros:

Awesome

Cons:

Better breakfast

2026-10-28 • via Nuitee
M
Michael • family_with_children • sg
8
Good location. Clean room. Friendly staff.
Pros:

Location is good. Staff is friendly and efficient. Room is clean and comfortable.

Cons:

Nothing

2026-10-25 • via Nuitee
J
Joanna • family_with_children • sg
8
2026-10-25 • via Nuitee
H
Hong Xun • family_with_children • sg
9
2026-10-25 • via Nuitee
M
Muhammad • extended_group • sg
8
Pros:

The cleanliness, location and decorations very nice.

Cons:

The table attached to the sofa bed is not suitable if you have kids because of its materials.

Breakfast foods not so nice, just average.

2026-10-24 • via Nuitee
K
koh • family_with_children • sg
4
A 1-2 night stay is fine.
Pros:

The location above a shopping mall is a plus point. Getting around to other places and booking a Grab is much less of a hassle.

Cons:

The room's soundproofing could be better, as noise from neighbouring guests returning late at night was clearly audible. We could hear heavy footsteps, furniture being dragged, loud laughter, and even kids crying/shouting along the corridor, which disrupted our sleep.

The air-conditioning was also inconsistent throughout the night. At times, the room became uncomfortably warm and woke us up, then turned cold again later.

In addition, the hair dryer in the room appeared to be faulty and did not function properly, which was inconvenient.

2026-10-21 • via Nuitee
M
Mohd sahari • couple • sg
6
Pros:

The location accesdible to mall

Cons:

The breakfast is not to my expectstion

2026-10-21 • via Nuitee
H
Hamdan • couple • sg
7
2026-10-16 • via Nuitee
S
Siti Umairah • family_with_children • my
9
2026-10-14 • via Nuitee
L
Lim • solo_traveller • sg
9
2026-10-11 • via Nuitee
C
Chui Suan • extended_group • sg
10
2026-10-11 • via Nuitee
S
Stella • solo_traveller • my
10
Pros:

吃住都方便

Cons:

厕纸很薄

2026-10-11 • via Nuitee
S
Sarah • solo_traveller • sg
10
Pros:

Everything was fantastic from easy check in to big and cleans room.
Super accessible as it is attached to the mall.
Breakfast spread was plenty & yummy.

2026-10-10 • via Nuitee
K
Kasah • family_with_children • bn
9
2026-10-08 • via Nuitee
L
Linda • solo_traveller • sg
7
Unpleasant stay this time at hyatt
Pros:

Everything is good, mall is empty as not on weekends.

Cons:

This time i rated 7 because on check out day, at 1035am housekeeping staff knocked on the door twice. I open the door slightly and he told me he was ordered to clean up the room and showed me a whatsapp message. I told him i haven't leave yet so i will checkout at 1130am and he can clean up then. He again tell me that he has orders to clean up the room( maybe communication problem he has limited english vocab). I just told him to clean up later when i check out and closed the door. So it was an unpleasant experience this time as i did not request early check out neither have i did online checkout as no email was sent. Please avoid this type of matter from happening again. Thank you.

2026-09-19 • via Nuitee
Y
Yoke Yee • couple • sg
10
Pros:

Very good!

2026-09-18 • via Nuitee