Hyatt Place Johor Bahru Paradigm Mall

Hotels
•
Hyatt Place
8.5 (1821 reviews)
Jalan Mewah Ria 2, Bukit Mewah , Johor Bahru , MY

Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Small gym and pool
Inconsistent amenities
Parking difficulties

Categories

Cleanliness
8.08
Overall cleanliness was praised, but some inconsistencies noted in specific rooms.
Service
9.05
Staff were friendly and check-in processes were smooth.
Location
9.09
Excellent location with direct access to the mall, convenient for families.
Room Quality
8.54
Rooms are spacious and clean, although some issues with room size and amenities were mentioned.
Amenities
8.07
Amenities are generally satisfactory but some guests noted a lack of certain facilities.
Value for Money
8.53
Affordable for the location, providing good value.
Food and Beverage
8.08
Breakfast variety was satisfactory, but some guests reported issues with restaurant services.
Overall Experience
8.55
Overall enjoyable stay, with minor issues that did not significantly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:16

Property Description

Luxurious Amenities
Discover our outdoor swimming pool, fitness centre, and hot tub for the ultimate relaxation during your stay.

Comfortable Accommodation
Experience comfort in our air-conditioned units equipped with modern amenities like flat-screen TVs, safety deposit boxes, and free toiletries.

Convenient Location
Located near popular attractions like Singapore Zoo and Night Safari, our hotel is the perfect choice for travelers seeking convenience and comfort.

Experience luxury and convenience at Hyatt Place Johor Bahru Paradigm Mall. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1821 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
L
Linda • solo_traveller • sg
7
Unpleasant stay this time at hyatt
Pros:

Everything is good, mall is empty as not on weekends.

Cons:

This time i rated 7 because on check out day, at 1035am housekeeping staff knocked on the door twice. I open the door slightly and he told me he was ordered to clean up the room and showed me a whatsapp message. I told him i haven't leave yet so i will checkout at 1130am and he can clean up then. He again tell me that he has orders to clean up the room( maybe communication problem he has limited english vocab). I just told him to clean up later when i check out and closed the door. So it was an unpleasant experience this time as i did not request early check out neither have i did online checkout as no email was sent. Please avoid this type of matter from happening again. Thank you.

2026-09-19 • via Nuitee
Y
Yoke Yee • couple • sg
10
Pros:

Very good!

2026-09-18 • via Nuitee
M
Muhd Waqiuddin • solo_traveller • bn
10
Pros:

New interior

Cons:

No soundproofing and door at 1508 need to adjust both main door and toilet. Cause unnecessary noise

2026-09-17 • via Nuitee
W
Wong • couple • sg
8
2026-09-14 • via Nuitee
S
Supiah • solo_traveller • sg
8
Pros:

Not allowed to reserve table for breakfast

Cons:

The host in the toilet leaks

2026-09-12 • via Nuitee
M
Mau Kin • solo_traveller • sg
7
Pros:

Link to the mall and convenient. Quite spacious. Got swimming pool.

Cons:

First night: the towels of both rooms were smelly. Yes very smelly. Noise from the corridor can be heard. Changed towels the next day. No more smelly. Corridor at 11th floor and the lift area has strange smell too. No view outside the window and the place was messy outside.

2026-09-09 • via Nuitee
B
Bahrian • solo_traveller • sg
9
Pros:

Staff are friendly. Clean and well mantain.

Cons:

Good environment and just above paradigm mall

2026-09-09 • via Nuitee
F
Farhana Hassan • solo_traveller • sg
8
2026-09-09 • via Nuitee
N
Nur Jannah • solo_traveller • sg
7
Short trip.
Pros:

Breakfast buffet was decent. Overall clean rooms however the bath towels did not smell fresh or well washed.

Cons:

Room number: 1209.

The lightings in the toilets are too dim. Please see if more spotlights can be installed. The bidet spray pressure was too strong, and there was no way to adjust as the lever seemed spoilt.

The glass door in the toilet makes a screeching sound when open/closed.

If you need to use makeup, there is no mirror with a sitting area where u can use ur makeup or adjust ur hairdo. The mirror is placed in an awkward location in the room where the bag is stored.

Pillows were too flat, but the comforter was good.

2026-09-08 • via Nuitee
W
WEI JIE • solo_traveller • tw
10
2026-09-07 • via Nuitee
J
Jonghwa • family_with_children • sg
9
Pros:

위치는 조호바루 위쪽에 있었지만 이동하는데 문제는 없었음. 몰이 붙어있어서 쇼핑하기 좋았음. 방 크기도 괜찮았고 쇼파 베드도 나름 괜찮게 사용하였음.

Cons:

싱가폴 휴일에 맞춰서 방문했는데 가격이 저렴하지 않았음. 휴일이 아닐 때 방문하는 걸 추천함. 조식은 다양하지 않았고 몇몇 음식은 제때에 채워주지 않았음.

2026-09-05 • via Nuitee
Z
Zubaidah • family_with_children • sg
10
2026-09-01 • via Nuitee
L
Linda • solo_traveller • sg
9
Another stay at Hyatt
Pros:

Weekdays no crowd at all, both in mall and hotel!

Cons:

Nothing much.

2026-08-23 • via Nuitee
M
Mordecai Jr • solo_traveller • sg
9
Request bookings of bathtub rooms please.
Pros:

Breakfast was great. Room was great and clean. Convenient access to mall with lots of stuff to do. Amazing overall

Cons:

Request to open up bookings to rooms with bathtubs

2026-08-21 • via Nuitee
P
Philip • couple • sg
6
2026-08-13 • via Nuitee
M
Matt • solo_traveller • sg
10
2026-08-12 • via Nuitee
V
Vickineswarie • solo_traveller • sg
9
Pros:

The ambience and the location connecting to the shopping mall.

Cons:

Nil

2026-08-10 • via Nuitee
M
Muhammad Hairul • solo_traveller • my
9
2026-08-08 • via Nuitee
H
Hariati • extended_group • sg
9
2026-08-08 • via Nuitee
M
Mohamad Noor Amali • extended_group • bn
8
2026-08-07 • via Nuitee