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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Public Bath
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Emergency cord in bathroom
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Rooftop pool
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Sun loungers or beach chairs
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fitness/spa locker rooms
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in luxury with an outdoor swimming pool, fitness center, and a terrace.
Top-Notch Services
Enjoy impeccable service with a business center, concierge, and 24-hour front desk.
Prime Location
Explore Kuala Lumpur's hotspots like Petronas Twin Towers and Suria KLCC, just moments away.
To experience luxury and convenience in Kuala Lumpur, book your stay at Crowne Plaza Kuala Lumpur City Centre today.
Please note the Terms & Conditions and Operating Hours of our Club Lounge:
Operating Hours: 06:30 – 22:00
Minimum age for access: 16 years and above.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not possible) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Très belle chambre, avec des draps d'une grande douceur et de très bonne qualité, ce qui m'a permis de passer d’excellentes nuits. La chambre était spacieuse, avec suffisamment de place pour nos valises. La salle de bain était également grande et très propre. Enfin, le personnel était accueillant, professionnel et aux petits soins. Il y a même une belle salle de sport propre et avec une belle vue.
Staff 👌🏻
Unfortunately, I was charged 5 MR for breaking glass water bottle unintentionally. Even though the amount is negligible, however I didn’t like how such five stars hotel treats the customers! With such cheap management call definitely I would never ever think to stay at such cheap hotel.
Awesome beautiful place to stay fantastic service and staff
نوعية الاكل
لا يوجد في المينيو أصناف عربية
رائحة الصالة والاكل المقدم فيها
Very friendly and helpful staff. The location was great and very central.
The air conditioning wasn’t that good in the rooms and there was no cooling in the elevators which made the room stuffy especially when returning to the room already very hot and uncomfortable from the outside weather conditions and elevator rides were uncomfortable with no cooling or ventilation in them.
الموقع ومساحه الغرفه جيده
المرافق وعدم وجود مكان مخصص للمدخنين
Nice people but ultimately terrible service. I got there and it was about a 30 minute wait because they couldn’t find my reservation. When I finally did get through, my room smelled like mildew. They didn’t want to move me to a room that didn’t have that smell initially so they sent someone up with this spray to cover the smell. Mind you mildew smell could mean mold and the smell of the spray even disappeared after a few minutes. Disappointing. There was also a small black device in the hallway which appeared to be something designed to clean the air which indicates staff knows about the smell and still sent me to that floor. Disappointing. Despite that, the doorman are stellar and the front desk staff were kind, just lacking in experience behind the computer which seems to be about half the job.
Nothing to fault everything was perfect
Amazing beautiful outstanding service what more can I say . Nothing was to much for the staff they were exceptional we had the pleasure of meeting Thiyagarajan he was exceptional and very helpful thank you Crowne we will be back soon
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