Stonewood Hotel

Hotels
•
Independent
6.4 (3 reviews)
NATIONAL HIGHWAY, CITY HEIGHTS, General Santos, 9500 , General Santos , PH
63-9328862522

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free self parking
Housekeeping on request
Covered parking
Secured parking
Health or beauty spa nearby
See all facilities

Review Highlights

Cons:
Dirty room
Moldy smell
Safety concerns
Lack of water

Categories

Cleanliness
2.5
Multiple guests highlighted cleanliness issues, including dirty rooms and moldy smells.
Service
3
Guests reported issues with safety (door not properly locking) and lack of water, leading to an overall poor service experience.
Location
5
Location was not specifically mentioned in the review.
Room Quality
2.5
Rooms were described as dirty, with concerns about safety and overall comfort.
Amenities
5
Amenities were not specifically mentioned in the review.
Value for Money
2.5
The guest felt it was a waste of money and requested a refund.
Food and Beverage
5
Food and beverage services were not specifically mentioned in the review.
Overall Experience
2.7
The overall experience was described as terrible, leading the guest to check out immediately and request a refund.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 08:50

Property Description

Central Location
Stonewood Hotel offers a central location in General Santos, within walking distance of Notre Dame of Dadiangas University and General Santos City Museum.

Amenities for Comfort
Keep connected with complimentary wireless internet access and enjoy the convenience of a 24-hour front desk and a business center.

Convenient Facilities
With designated smoking areas, free self-parking, and proximity to various attractions like Plaza Heneral Santos and St. Paul Novitiate Park, Stonewood Hotel ensures a pleasant stay. Book now for a memorable experience!

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6.4
Based on 3 reviews
Cleanliness: 2.5
Service: 3
Location: 5
Room Quality: 2.5
Amenities: 5
Value for Money: 2.5
Food and Beverage: 5
Overall Experience: 2.7
V
Verified traveler
2
terrible experienced
Pros:

We check out right away . Dirty room, smell mold, no water , the door is not safe not lock properly . it was a waste of money . please return my money.

2025-04-07 • via Nuitee
R
Reniedeon
8
Pros:

Love it

2024-10-05 • via Nuitee
J
JULEE ANN
4
Pros:

Wont recommend this hotel. No toothbrush , shampoo/ conditioner, no telephone to contact front desk. TV is not operational. Toilet flush is not working. I know i get what i paid for but basic grooming essentials must be available. There are inns around that offers better services at a cheaper price and with free breakfast.

2023-05-16 • via Nuitee