uphill hotel-baguio

friendly staff, local transportation like taxi have difficulty finding the location, insects coming into the room.

Faucet leaking, filthy bedsheets, water leaking on the wall, heater not working, room had very limited space especially the bathroom

Nice location

It was the friendliest hotel I have ever stayed at, so I will recommend it to my family and friends.

Bathroom kinda cramp. Bugs in the bathroom. Charges for extra towels. Way too noisy.

The place is a dump…
I reserved 2 rooms from January 31st to February 3rd.
Upon arrival I was met by not so accommodating staff due to majority of them were on the job trainees. Inexperienced and not so friendly to my taste.
I was handed tickets for breakfast (several of them since I reserved 2 rooms) and not sure what time breakfast starts, Tickets say 7am but on their policy it states 8:00am.
Since I was not sure when the breakfast diner opens, I purposely arrived past 8 am. There were only few tables (4 to be exact) available for sit-in breakfast. And 1 table is being used by the cook (Chef) to write down activities for the day.
I tried to sit down next to the chef since there is no other available table, but the chef drove me away, and told me to find another table.
Food selections for breakfast buffet were limited to pickled papaya, Okoy (fried carrots), soup (Chef told me that it is made from grocery bought broth, and it was actually the best of the availble selection), and steamed rice.
The only positive about this hotel, is when you step outside, walked downhill to the next street and flagged down jeepneys to go to the park or downtown. Fare will only coat you P13.00.
Coming back is a different story since the steep uphill climb to the hotel will surely drain your energy… I am a 65 year old senior.
Finally, I cut short my stay to the 2nd day… I could no longer bear the difficulty of going out due to the hotels location, and no available activities I could find nearby

Nice staff, they would smile and great you all the time.

Good place but hard to find transportation

As an experienced traveler who has stayed at over a thousand hotels, I must say that this particular establishment left a lasting impression, though not in a positive way. The hotel's location is undoubtedly a strong point, as it is easily accessible to various attractions and amenities in the area. Additionally, the staff's friendly demeanor and attentive service are commendable and deserve recognition.

However, there are several drawbacks that cannot be overlooked. The rooms were infested with a variety of pests, including cockroaches, mosquitoes, and bed bugs. The beds and pillows were overrun with the latter, while insects were also spotted crawling on the walls. When these issues were brought to the attention of the front desk, the only solution offered was to spray insect repellent, which did little to address the underlying problem.

It is worth noting that the pest infestation was not limited to a single room but was present in all three rooms that were booked. This consistency in the level of cleanliness, or lack thereof, is a clear indication of the hotel's failure to maintain proper sanitation standards.

While the hotel's location may be convenient for some travelers, it is crucial to consider the overall experience and comfort of the stay. For families with children or those who prioritize hygiene and cleanliness, this hotel is not a suitable choice. The severe pest infestation makes the rooms unlivable and poses a health risk to guests.

I recommend this place the only thing I don’t like about it is that they gave me a room with no windows in it

Friendly and helpful staff. Loved the free breakfast. The room we asked for was exactly the one we wanted and with city view.

.no ac, the bath towels were damp and filthy. I mean real dirty. The sheets had stains on them and the shower was filthy. If it was not so late, I would have checked out and moved to another hotel. You can't make this up. Worst hotel ever. They couldn't pay me to there. One night was more than enough for me

💯

Very unprofessional staff. They asked us to change the room last minute because of NEW travelers with PWD and they told us that we would return to our original room when they left. Then I told them if they would transfer us to another room make sure, that's our final room coz it's so hassle to transfer back and forth. We refuse if that's the case.


When we arrived that day, we noticed that our room smelled like a PEE of a dog. I understand that their hotel is pet-friendly. We also have a small dog with us. But, when I asked them why it smelled bad, the lady told us "Hindi naman po mabaho ah". And that irritates me more. I just don't want to pay for damage or what when we left because we also have a dog, I don't want them to blame us if the room smells like the pee of a dog.
TAKE NOTE also to those travelers who bring their pets. Please be RESPONSIBLE, the hotel allows our pets so PLEASE take good care of their room.

1 week after their stay with them, the Hotel staff called us and blamed us for their HUMIDIFIER loss. Hello? Upon checkout, their staff checked our room and it was all GOOD.

No windows, no ventilation. Health danger

Loved the clean and refreshing room's and also the easy-going of having taxi,just out of the front door

- Android TV Dongle is intermittent, will test your patience. Why not invest on Smart TV instead.
- Lighting is too dimmed.
- Provided electric fan is as noisy as it gets.

There is no unique about this hotel the picture in their advertisements are beautiful that why i book in this hotel..but disappointed

Great people working there.

All in all my son and her girlfriend enjoy the place in baguio and the hotel.thank you very much