The Westin Manila

Hotels
•
Westin
9.1 (124 reviews)
San Miguel Avenue corner Lourdes Drive, Ortigas Center, Barangay Wack-Wack Greenhills East, Mandalu , Manila , ph

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Room quality issues
Overpriced amenities

Categories

Cleanliness
8.78
The room condition was clean, but mentioned issues with the baby bed suggest some concerns.
Service
9.99
Very friendly staff and good hospitality were highlighted.
Location
9.79
Convenient and walkable location to shopping and restaurants.
Room Quality
8.74
Room did not meet expectations as mentioned in the first review.
Amenities
9.77
Hotel offers a selection of restaurants, appealing for varied dining experiences.
Value for Money
8.23
Overpriced concerns expressed, impacting perceived value.
Food and Beverage
7.78
Specific issues with food and breakfast were mentioned.
Overall Experience
9.75
Despite some negative points, the overall satisfaction was high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:08

Property Description

Luxurious Accommodation

Located in Manila, The Westin Manila offers 5-star accommodation with top-notch amenities. The air-conditioned rooms are elegantly furnished with modern comforts including a coffee machine, flat-screen TV, and private bathroom. Some units even boast stunning pool views, providing a truly indulgent experience.

Exceptional Facilities

Guests can enjoy a range of facilities such as an outdoor swimming pool, fitness centre, and a hot tub for ultimate relaxation. The hotel also features a restaurant, bar, and room service, ensuring all dining needs are met. With evening entertainment and a 24-hour front desk, every guest's stay is guaranteed to be memorable.

Convenient Location

Situated within walking distance to Shangri-La Plaza and SM Megamall, The Westin Manila is the perfect choice for both leisure and business travelers. Additionally, with a paid airport shuttle service available, seamless travel arrangements are ensured for all guests.

Experience luxury and convenience at The Westin Manila. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Airport code: MNL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 3,080 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 124 reviews
Cleanliness: 8.78
Service: 9.99
Location: 9.79
Room Quality: 8.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 9.75
V
Vilma • family_with_children • ph
9
2026-01-21 • via Nuitee
A
Alynsia • couple • na
10
Perfect stay! Highly recommended!
Pros:

Everything. The hotel lived up to its reputation.

2026-01-12 • via Nuitee
I
Ibrahim • couple • us
2
2026-01-09 • via Nuitee
A
Andrea • couple • au
9
2026-01-06 • via Nuitee
C
Carlo Antonio • family_with_children • ph
10
2026-01-01 • via Nuitee
M
Marisa • couple • za
10
2026-01-01 • via Nuitee
H
Hatem • solo_traveller • ae
10
2025-12-25 • via Nuitee
J
joan • couple • fr
10
Perfect!
Pros:

All is perfect

Cons:

Nothing

2025-12-21 • via Nuitee
C
charlotte • couple • au
10
We felt very well looked after 🥰
Pros:

It had everything we needed , rooms were spacious and clean , it was the last night of our honeymoon and they gave us complimentary access to the lounge and also complimentary buffet breakfast our room was also presented beautifully to wish us a congratulations on our wedding 😊

Cons:

Nothing

2025-12-10 • via Nuitee
R
Rene Generoso • solo_traveller • ph
9
All in all, I think over priced.
Pros:

Allowed esrly check in

Cons:

But the room is not what I expected, but I was informed.

2025-11-26 • via Nuitee
عبدالله • solo_traveller • sa
3
I will not repeat this again
Pros:

Nothing

Cons:

Hi restrictions

2025-11-22 • via Nuitee
K
Ketevan • couple • ge
9
2025-11-07 • via Nuitee
K
Ketevan • extended_group • ge
9
2025-11-07 • via Nuitee
C
Chi-Chuan • family_with_children • ph
10
2025-11-04 • via Nuitee
الدويسان • solo_traveller • kw
10
2025-10-27 • via Nuitee
J
Julia
10
Pros:

Friendly staff, nice modern decor and lovely rooms

2025-09-23 • via Nuitee
L
Lara Celine • family_with_children • ph
10
2025-09-16 • via Nuitee
S
Sedrick Errol • couple • ph
1
2025-09-13 • via Nuitee
J
Jameson Co Chua • family_with_children • ph
10
2025-09-10 • via Nuitee
K
Khaled • family_with_children • ae
6
Pros:

Okay

Cons:

Food and breakfast

2025-09-03 • via Nuitee