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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Minimarket on site
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Allergy-free room
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Lockers
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Welcome to Sundaze Dormitel, your cozy retreat in Naga, just 2.1 km from SM City Naga.
Family-Friendly Accommodation: Enjoy spacious family rooms equipped with a desk, flat-screen TV, and private bathroom.
Convenient Amenities: Benefit from free WiFi, free private parking, and complimentary bed linen and towels during your stay.
24-Hour Assistance: Our friendly staff fluent in English and Filipino are available round the clock at the front desk.
Book your stay at Sundaze Dormitel today and experience comfort and convenience in Naga!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
The staff, they are very friendly and they provide exceptional service to guests.
The parking area is huge.
From a long trip abroad, we arrived in Bicol a day before the graduation and then next day traveled approximately four hours early in the morning (on the day of our hotel booking). Since we were attending a graduation event, I requested an early check-in at around 1:30 PM. Unfortunately, the hotel could only accommodate this request for an additional fee.
Upon arrival, the front desk staff did not appear welcoming, and there was a noticeable lack of warmth or hospitality during check-in. Additionally, guests are expected to bring their own iron or steamer, as these are only available at an extra charge.
I also encountered mosquitoes in the room and reported this to the reception. While the issue was acknowledged, no action was taken to address it. Although I cannot comment on the full range of amenities, I would describe the customer service as average. However, the presence of large mosquitoes in the room is a concern that should be addressed to ensure guest comfort and hygiene. Checking out also took about 30mins waiting time.
I was physically tired and have not enjoyed my stay at Sundaze. Thus have no energy to follow up updates on that mosquito thing.
The good thing I did that day was that I booked my family at the nearby hotel where the stay was excellent. Robertson hotel is just few minutes away from this hotel and my whole family enjoyed there stay. BTW I booked 2rooms at Sundaze and 3rooms at Robertson
Washrooms clean and dry very good
On my marriage day
Rooms were spacious and comfortable. There were restaurants nearby so food options were not limited. Property was not too far from the city centre. Plenty of parking available in the back. Staff were all friendly and helpful. 10/10 would stay here again!
Its clean
Wifi is not good, we stay on 3rd floor and no wifi. No phone on room to call the reception. No restaurant on the hotel. Needs more improving
The place and the staff coz they are welcoming .
clean, courteous employees
no available restaurant for meals, no breakfast
FRIENDLY STAFF, FAST TRANSACTION, AND A COFFEE SHOP INSIDE.
Nothing
Spacious and clean
No mug for hot water
No water container inside the room
I booked 3 standard double rooms because I was traveling with family and friends and aside from having polite and accommodating staff, I love how clean and cozy the property is. The room is spacious, perfect for us to sleep calmly while our 4-year old kid is roaming around the room. Yes, safe siya for kids. Also, very convenient for a coffee-lover like me yung may coffee shop sa hotel. Will definitely come back and recommend to relatives and friends.
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