Sundaze Hotel

Hotels
8.1 (20 reviews)
Pan-Philippine Highway , Naga , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Allergy-free room
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Huge parking area
Clean and dry washrooms
Cons:
Large mosquitoes in the room
Average customer service

Categories

Cleanliness
7.61
The presence of large mosquitoes in the room raises concerns about cleanliness and guest comfort.
Service
8.08
Customer service was average, with a lack of warmth during check-in.
Location
8.62
Conveniently located near a nearby hotel where the stay was excellent.
Room Quality
7.57
Issues with mosquitoes in the room negatively impacted the overall room quality.
Amenities
8.6
Amenities were not fully explored, but cleanliness of washrooms was noted as good.
Value for Money
8.06
Limited value noted due to additional charges for early check-in and amenities.
Food and Beverage
8.21
No specific feedback on food; therefore, standard quality expected.
Overall Experience
8.08
Overall experience was affected by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:59

Property Description

Welcome to Sundaze Dormitel, your cozy retreat in Naga, just 2.1 km from SM City Naga.

Family-Friendly Accommodation: Enjoy spacious family rooms equipped with a desk, flat-screen TV, and private bathroom.

Convenient Amenities: Benefit from free WiFi, free private parking, and complimentary bed linen and towels during your stay.

24-Hour Assistance: Our friendly staff fluent in English and Filipino are available round the clock at the front desk.

Book your stay at Sundaze Dormitel today and experience comfort and convenience in Naga!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 20 reviews
Cleanliness: 7.61
Service: 8.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.21
Overall Experience: 8.08
C
Careen family_with_children ph
1
Customer Service is fair. There are big mosquitos in the room!!!
Pros:

The parking area is huge.

Cons:

From a long trip abroad, we arrived in Bicol a day before the graduation and then next day traveled approximately four hours early in the morning (on the day of our hotel booking). Since we were attending a graduation event, I requested an early check-in at around 1:30 PM. Unfortunately, the hotel could only accommodate this request for an additional fee.

Upon arrival, the front desk staff did not appear welcoming, and there was a noticeable lack of warmth or hospitality during check-in. Additionally, guests are expected to bring their own iron or steamer, as these are only available at an extra charge.

I also encountered mosquitoes in the room and reported this to the reception. While the issue was acknowledged, no action was taken to address it. Although I cannot comment on the full range of amenities, I would describe the customer service as average. However, the presence of large mosquitoes in the room is a concern that should be addressed to ensure guest comfort and hygiene. Checking out also took about 30mins waiting time.

I was physically tired and have not enjoyed my stay at Sundaze. Thus have no energy to follow up updates on that mosquito thing.

The good thing I did that day was that I booked my family at the nearby hotel where the stay was excellent. Robertson hotel is just few minutes away from this hotel and my whole family enjoyed there stay. BTW I booked 2rooms at Sundaze and 3rooms at Robertson

2025-07-08 via Nuitee
R
Rajashekar young couple in
6
Provide water in rooms like complimentary water bottles
Pros:

Washrooms clean and dry very good

Cons:

On my marriage day

2025-06-21 via Nuitee
J
Joseph family
10
Pros:

Rooms were spacious and comfortable. There were restaurants nearby so food options were not limited. Property was not too far from the city centre. Plenty of parking available in the back. Staff were all friendly and helpful. 10/10 would stay here again!

2025-03-31 via Nuitee
R
Reynaldo family with young children gb
5
Fair
Pros:

Its clean

Cons:

Wifi is not good, we stay on 3rd floor and no wifi. No phone on room to call the reception. No restaurant on the hotel. Needs more improving

2025-03-30 via Nuitee
M
Maria review category business travellers re
8
Very good
Pros:

The place and the staff coz they are welcoming .

2025-03-16 via Nuitee
E
Eleanor family with young children ph
6
Pleasant
Pros:

clean, courteous employees

Cons:

no available restaurant for meals, no breakfast

2025-01-06 via Nuitee
R
Rhia young couple ph
7
Good
2024-12-29 via Nuitee
J
Jeline review category business travellers ph
10
Exceptional
2024-06-29 via Nuitee
K
Karines review category business travellers ph
10
Exceptional
Pros:

FRIENDLY STAFF, FAST TRANSACTION, AND A COFFEE SHOP INSIDE.

Cons:

Nothing

2024-05-10 via Nuitee
J
Josephine review category business travellers ph
8
Very good
2024-04-29 via Nuitee
A
Aquinas review category business travellers ph
9
Superb
2024-03-04 via Nuitee
S
Shaveetha solo traveller mv
10
Exceptional
2024-01-05 via Nuitee
G
Gutierrez family with young children ph
9
Superb
Pros:

Spacious and clean

Cons:

No mug for hot water
No water container inside the room

2023-12-31 via Nuitee
C
Christian family with young children ph
8
Very good
2023-12-09 via Nuitee
J
Jayvee with friends ph
9
Superb
2023-11-27 via Nuitee
A
Anonymous family with young children ph
10
One of the best to place to stay in Naga.
Pros:

I booked 3 standard double rooms because I was traveling with family and friends and aside from having polite and accommodating staff, I love how clean and cozy the property is. The room is spacious, perfect for us to sleep calmly while our 4-year old kid is roaming around the room. Yes, safe siya for kids. Also, very convenient for a coffee-lover like me yung may coffee shop sa hotel. Will definitely come back and recommend to relatives and friends.

2023-11-26 via Nuitee
M
Mae young couple ph
8
Very good
2023-11-23 via Nuitee
A
Anonymous young couple ph
9
It was really great.. i would like to suggest atkeast they have bottled waters inside the room
Pros:

Very neat and clean

Cons:

None

2023-11-22 via Nuitee
R
Ruchelle family with young children ph
9
We got an awesome stay in Sundaze dormitel
Pros:

I like that the room is so cozy and clean. They have areas for the smoker in every floor and also a water refilling area for your stay. Masarao yung tulog. Nakapagrelax talaga kami ng family ko.

Cons:

I didnt like the price at the coffee shop pricey masyado.
And it would be great if thers a hair blower. Thank you

2023-11-10 via Nuitee
J
Jovie young couple ph
10
Exceptional
Pros:

We extended our stay here as it was affordable and all staff we're very accommodating. The place has a great ambiance and it was very clean. They have a huge and safe parking area. Tansportation is also not a problem as there are available public transpo in front.

2023-11-06 via Nuitee