TRAVELITE EXPRESS HOTEL LA UNION

No hot water and toilet paper

Had to remind staff several times for hot water.

The room

Close to shopping and transportation.

The hotel is right along the highway which is the best thing about it. It’s not close to San Juan, and a bit of a walk to San Fernando.

We reserved two rooms: one was clean, the other had dirty sheets. One room had bath towels, the other didn’t. The service was inconsistent.

Views cozy room.

All good and hotel is clean and safe

I like it because its easy to get transportation and near mall.

The hotel only has the basic amenities like TV and Air-con. They have a small restaurant area at the ground floor. The staff were very friendly though. Also, there was an incident in which the heater was not working so we had to call it in.

All services were good and satisfied

A modern construction building opened 2023 and positioned near the Robinsons' La Union mall and right on the main highway. Ample parking at rear of hotel. However, rooms are austere and basically only for sleep. No hot water in the ensuite shower ("maintenance required" they said, but my view - based on older reviews - is that they just switched it off) and no floor towels, so floor is very slippery. Rooms have no chairs or even hanging space for clothes, nor irons or hair dryers etc. A/c was just about adequate. TV reception was poor analog, with only a few channels watchable. Door to my room had to be 'forced' open and shut due to thermal expansion of the wood. Overall this hotel could be great, but currently it feels like they ran out of money and opened anyway. Nevertheless, it's functional, feels safe, and if you pay US$38 a night or less, it's ok for value for a one night stop-over. But this hotel could be so much more with some attention to customer requirements.

Good service and clean

Awesome stay. Surprise to get your money’s worth

No telephone.
Low water pressure.
Rain shower calcified.
Good room service breakfast.
Courteous staff.

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the smell of the hotel is not good

The room was tidy, cozy, and roomy. The bed provided a decent level of comfort. Conveniently, the hotel is situated near dining and shopping venues. The slight issue encountered was the hotel's restaurant running low on many menu items; however, the server helpfully suggested an excellent restaurant nearby. The room, though somewhat austere, lacked chairs, a dresser, or a place to hang clothes. Overall, I would rate the hotel 3.5 out of 5 stars.

All over stay were just okay & good. Air condition, all good. Staff are very accommodating and assistive. They must need to check on the hot shower for two nights stay there’s none. Calcified hot shower fixtures. No complimentary bottled water at least. Bathroom has no exhaust fan, bidet is out of place. For better improvement and service.

Very basic and only good for transient travellers to spend a few hours of rest. no frills no bottled water, no coffee machine, no clothes hanger and no hot water. There are plenty of parking space on a positive side. It is just weird that you have to ask assistance from receptionist to operate the lift :)

I actually booked the wrong dates and they switched the days for me. The front desk lady was very helpful. The room was clean, fully stocked with shower/bath stuff. No pest issues, all good. It has a restaurant and bar downstairs and another restaurant that actually had some of the best pizza I have had in the Philippines in the last 2 years of being here. The bar downstairs is also open 24/7 in case you get in late and want a late night beverage.

very near restaurants and shopping mall