Unico Hotel & Spa Casablanca

Hotels
7.4 (1120 reviews)
5 Rue du Gabon , Casablanca , ma

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions of 'Sarah')
Clean rooms reported by many guests
Good/central location often praised
Comfortable beds and spacious rooms (fridge noted)
Generous/copoly breakfast (fresh juice, omelette, pastries)
Fast internet and excellent water pressure
Cons:
Maintenance issues: narrow/damaged bathrooms, poor shower performance
Serious cleanliness incident(s): mold reported in at least one bathroom; insect found by a guest
AC problems and remote control of AC from reception causing disturbances
Noise from plumbing when other rooms use taps
Some guests experienced unexpected extra charges
Occasional problems with breakfast timing/quality for some guests

Categories

Cleanliness
6.6
Mixed sentiment: many guests praised clean rooms, but there are serious negatives (insect, reports of mold and poor maintenance in at least one bathroom), so cleanliness is downgraded.
Service
8.8
Strongly positive: numerous mentions of friendly, helpful and devoted staff (Sarah highlighted frequently). One complaint about an arrogant manager exists but overall service is a clear strength.
Location
7.6
Generally positive: several guests cited a good/central location, though a few noted the immediate area can feel unsafe or uncomfortable (drunk people/beggars), so location is slightly above average.
Room Quality
7.2
Mixed: rooms described as spacious with large comfortable beds and fridges, but some guests report narrow/damaged bathrooms, poor shower performance and AC issues.
Amenities
7.6
Mostly positive: fast internet and excellent water pressure were praised and rooms with fridges noted; however AC control problems and occasional maintenance issues reduce the score slightly.
Value for Money
6.8
Mixed/negative: generally acceptable value for many, but at least one guest was charged an unexpected extra fee and others reported maintenance problems that reduce perceived value.
Food and Beverage
8
Generally positive: breakfast repeatedly described as copious and good (fresh juice, omelettes, pastries), though a minority reported issues with breakfast service/timing.
Overall Experience
6.6
Balanced overall: many guests recommend the hotel for service, cleanliness and breakfast, but serious isolated issues (mold, noisy plumbing, AC/shower failures, unexpected charges) produce a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 09:05

Property Description

Luxurious Accommodations

Unico Hotel Casablanca offers elegant air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom. The rooms are designed for comfort and relaxation, providing a perfect retreat after a day of exploring the city.

Culinary Delights

Start your day with a delicious breakfast featuring a variety of options from à la carte to continental. Indulge in authentic Moroccan cuisine at the hotel's restaurant, with special dietary requests catered to. The culinary experience at Unico Hotel Casablanca promises to delight your taste buds.

Concierge Services and Activities

From arranging airport transfers to assisting with tour bookings, the dedicated concierge team ensures a seamless stay. Explore the vibrant city of Casablanca with ease and enjoy activities like cycling. The multilingual staff are available 24/7 to attend to your needs and make your stay unforgettable.

Ready to experience luxury and convenience at Unico Hotel Casablanca? Book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.4
Based on 1120 reviews
Cleanliness: 6.6
Service: 8.8
Location: 7.6
Room Quality: 7.2
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 8
Overall Experience: 6.6
U
uzarraga • solo_traveller • us
9
Pros:

Very friendly staff, good breakfast and location.

Cons:

The AC was only on during the day. They have the switch at the lobby not the room.

2026-09-17 • via Nuitee
M
Mohamed el Mehdi • solo_traveller • ma
10
Pros:

Emplacement, propreté, le calme

2026-09-16 • via Nuitee
O
Oualidessifa • solo_traveller • ma
5
2026-09-15 • via Nuitee
M
meriam • solo_traveller • ma
9
Pros:

The staff was very friendly and helpful
The location is super
The room was calm
Good value for money

Cons:

To be improved :
The breakfast : very tiny and no choices
The mattress was not that comfy

2026-09-14 • via Nuitee
I
Ismael • couple • gn
8
2026-09-11 • via Nuitee
D
Di-jaaaa • solo_traveller • ma
8
2026-09-11 • via Nuitee
A
Ayoub • solo_traveller • ma
10
Grazie per il staff.
Cons:

Non c e il parcheggio

2026-09-10 • via Nuitee
H
Hinda • couple • it
7
Pros:

Special thank you to the guy at the reception I met on my last evening
Even if I faced A LOT of issues and hassles during the stay, he was the only one that actually made me feel understood and helped.

2026-09-10 • via Nuitee
S
Sultan • solo_traveller • sa
6
2026-09-10 • via Nuitee
S
Sultan • couple • sa
6
2026-09-10 • via Nuitee
A
Anass • couple • es
10
Muy comodo y tranquilo. Muy bien comunicado!
Pros:

Todo

Cons:

Nada

2026-09-10 • via Nuitee
S
Soumia • solo_traveller • es
8
Pros:

Très bien
La situation le personnel le service le lit est confortable et propre

Cons:

Le sol commence à se dégrader

2026-09-09 • via Nuitee
S
Sebastien • solo_traveller • fr
10
2026-09-08 • via Nuitee
R
Rabie • couple • ma
7
Pros:

tout

Cons:

rien

2026-09-07 • via Nuitee
H
Hayider • couple • pk
5
2026-09-07 • via Nuitee
M
Mohamed • solo_traveller • fr
1
Pros:

Rien...

Cons:

L'accueil du responsable du site immonde et désagréable, surtout qu'on a été déclasses par apport à notre réservation sur Booking et on a pris une amende de parking soit disant gratuit...
Pour rajouter, le petit déjeuner était infecte...
Lieu à déconseiller pour vos clients si vous voulez être correct...

2026-09-06 • via Nuitee
R
Razak • couple • de
6
Pros:

Staff are friendly and supportive

2026-09-02 • via Nuitee
Z
zaineb • couple • fr
7
Pros:

Nous sommes des habitués. Bon rapport qualité prix. Et bonne situation géographique. Je recommande

2026-09-01 • via Nuitee
A
Amina • couple • fr
9
2026-08-30 • via Nuitee
N
Nathalie • solo_traveller • fr
8
Pros:

Les petits déjeuners . L'emplacement . Propre.

Cons:

Le service massage aurait été parfait si la prestation n'avait pas été interrompu . Nous étions un couple avec 2 personnes en même temps et au bout de 10 minutes lune des personnes est partie sans rien dire en me laissant en plan. L'autre à continuer la présentation avec monsieur et pris le relais de sa collègue . Laissé une personne nue et humide sans explication n'est pas une expérience que je recommande . C'est dommage car le lieux et le reste de la prestation était très bien . Merci à la personne qui est restée .

2026-08-26 • via Nuitee