Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Outdoor furniture
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Cons:
Maintenance issues
Overpriced services

Categories

Cleanliness
6.86
Several reviews mentioned issues with water quality and room cleanliness.
Service
9.33
Staff were consistently praised for being helpful and friendly.
Location
8.87
The location is frequently mentioned as fantastic, close to the lake and villages.
Room Quality
7.82
Rooms are described as lovely with good views but have some maintenance issues.
Amenities
7.35
Amenities include a good pool, though some facilities are under renovation.
Value for Money
7.31
Some reviewers felt the prices were high for the offered experience.
Food and Beverage
6.86
The kitchen was under renovation during some stays, affecting dining options.
Overall Experience
8.83
Guests enjoyed their stay despite several drawbacks, overall positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:50

Property Description

Luxurious Accommodation with Modern Amenities

Unwind by the Pool or Explore the Garden

Delicious Dining Options for Every Palate

Experience luxury at Serene Park Hotel By Ark in Tissamaharama. Indulge in air-conditioned rooms with free WiFi, some offering picturesque pool views and balconies. Relax by the outdoor swimming pool or take a leisurely stroll through the lush garden. Start your day with an à la carte breakfast and savor Chinese, local, and Asian cuisine at the on-site restaurant.

Conveniently located near Tissa Wewa, Bundala Bird Sanctuary, and Situlpawwa, this 3-star hotel is the perfect choice for travelers seeking comfort and relaxation. Book now and let us pamper you during your stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 299 reviews
Cleanliness: 6.86
Service: 9.33
Location: 8.87
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
J
Joël • couple • nl
7
Pros:

Mooi aangelegd, middenin de rijstvelden. Nieuwe accommodatie en ziet er vrij luxe uit. Vriendelijke medewerkers. Fijne, gemeenschappelijke zitgedeelten met uitzicht!

Cons:

Ze zijn nog aan het bouwen, waardoor je wat geluidsoverlast ervaart. Het zwembad ziet er prachtig uit maar nodigt niet echt uit omdat er maar een stoel bij staat. Kamers waren vrij donker. Ontbijt was nog niet beschikbaar. Geen klamboe. En we troffen een gigantische spin aan in de badkamer.

2026-02-14 • via Nuitee
D
donald • couple • us
8
C above
Pros:

Location Location location
Panoramic view and the serene ambience

Cons:

N/A

2026-02-14 • via Nuitee
F
Freek • solo_traveller • nl
9
Pros:

Beautiful location between the lake and ricefields. Very spacious room where everything was just renovated. Comfy bed and shower, also the pool is a very welcome addition!

Cons:

Still some renovation works going on, but they should be done by the end of this month

2026-02-13 • via Nuitee
S
Sean • couple • ie
9
2026-02-13 • via Nuitee
A
Andrena • extended_group • je
8
Beautiful view!
Pros:

The view! The communal space.

Cons:

There was no bar or serving of food when we visited, but the staff were helpful and allowed us to use their fridge

2026-02-12 • via Nuitee
S
Sameena • couple • qa
3
Hotel in a lovely location but….
Pros:

The staff were great. Doing everything to make the stay comfortable. There was a pool and the view was stunning. The room was large and quite pleasant looking.

Cons:

There were cockroaches!! The hotel is in the middle of the rice field. Yes it looked stunning but the pay off was huge cockroaches. Staff came every time we saw one and sprayed, cleaned but there was always more. Also, the bathroom didn’t have any shower gel or shampoo. The room was made up nicely but the floor was dirty ☹️ would I stay here again - with roaches - no way!

2026-02-11 • via Nuitee
M
Martin • family_with_children • de
8
Pros:

Gute Lage tolle Aussicht

Cons:

Kein Restaurant im Haus

2026-02-11 • via Nuitee
Κατια • couple • gr
9
ΟΛΑ άψογα
Pros:

Ηταν όλα πολύ καλά, ευγενικοί άνθρωποι και πανέμορφη τοποθεσία

2026-02-10 • via Nuitee
A
Adrian • solo_traveller • ch
10
Top
Pros:

Super, neu renoviertes Hotel inmitten der Reisfelder. Schöner Blick auf den See. Toller Pool, gemütlicher Aufenthaltsbereich mit Sofas. Nettes Personal. Gerne wieder

2026-02-10 • via Nuitee
S
Svetlana • couple • kz
10
Отель приятно удивил. Свежие просторные комнаты. Хороший санузел с горячей водой. Классная зона отдыха на втором этаже с
Pros:

Тихое место, красиво вокруг, просторная комната, заботливый персонал, общее место на втором этаже, где можно посидеть и провести время.

Cons:

Ну только одеяло 😁 простыня вместо нормального одеяла - это не удобно. Но тут на вкус и цвет))

2026-02-08 • via Nuitee
K
Kochar • family_with_children • in
8
2025-10-02 • via Nuitee
S
Samet • family_with_children • tr
5
Pros:

Yalada safari yapmak için tercih ettiğim bir otel oldu çalışan arkadaş tur konusunda yardımcı oldu sıcak su ve restoran kısmı çalışmadığını rezervasyonu yaptıktan sonra direk mesaj attılar ücretsiz iptal edebileceklerini söylediler buna rağmen herşey çok güzeldi

2025-09-29 • via Nuitee
K
komathy • friends
10
Pros:

very good

2025-09-28 • via Nuitee
D
Diego • extended_group • it
7
2025-09-17 • via Nuitee
D
Daniel • family_with_children • de
7
Super nettes Personal reißt es raus
Pros:

Super nettes Personal - die Jungs machen echt den Unterschied. Preis-Leistung past absolut.

Cons:

Leider ist während unseres Aufenthalts die Küche renoviert worden, ohne dass es dazu vorab einen Hinweis gab. Daher mussten wir denn abends essen gehen bzw. liefern lassen.
Leider gab es kein warmes Wasser: Das Hotel verfügt über eine Dachanlage - ist die leer, muss man mit dem Lauwarmen Wasser aus der Leitung zurechtkommen. War aber keine große Einschränkung.

2025-09-14 • via Nuitee
J
Julia • extended_group • es
6
Pros:

Está bien, lo único q no es como en las fotos, está todo muy seco, y no está apartado de la civilización.

2025-09-11 • via Nuitee
A
Andrea • extended_group • it
9
Ottimo
Pros:

Camere molto comode e spaziose, bagni puliti e funzionali.
Ottima posizione per chi vuole fare un safari a Yala.
Piscina ottima.
Staff cordiale e preparato.

2025-09-04 • via Nuitee
G
Gert • extended_group • be
9
Eene mooie opportuniteit
Pros:

Het is een in allre rust geelgen hotel, tussen de rijstvelden en aan het meer. Het personeel is enorm behulpzaam! Er is een leuke easy-on going sfeer. Een safari is perfect geregeld.

2025-09-03 • via Nuitee
F
Fabrice • extended_group • nl
10
2025-09-02 • via Nuitee
S
Samira • family_with_children • fr
7
2025-08-31 • via Nuitee