Sheraton Colombo Hotel

Hotels
Sheraton
9.4 (317 reviews)
265 Galle Road, Kollupitiya , Colombo , lk

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Delicious food
Excellent service
Cons:
Inconsistent guest services
Dated facilities

Categories

Cleanliness
8.54
The hotel felt dated and tired, lacking in upkeep.
Service
10
Fantastic and welcoming service, though guest services need training.
Location
8.54
The location of the hotel was not that great.
Room Quality
9.54
The bedroom was very nice, but the duvet cover was disappointing.
Amenities
9.54
The amenities were adequate and met expectations.
Value for Money
9.04
Mixed feelings due to the pricing versus the experience.
Food and Beverage
10
Amazing food and coffee; the buffet was excellent.
Overall Experience
10
Overall a good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:35

Property Description

Luxurious 5-Star Experience

Outdoor Swimming Pool and Fitness Centre: Relax and unwind by the outdoor swimming pool or stay active at the fitness centre.

Gourmet Dining and Stunning Views: Indulge in exquisite meals at the restaurant and bar while enjoying breathtaking sea and city views.

Convenience and Comfort: With room service, a 24-hour front desk, and well-equipped guest rooms featuring modern amenities, your stay at Sheraton Colombo Hotel promises convenience and comfort.

Book now to experience the epitome of luxury and hospitality at Sheraton Colombo Hotel.

Important information:

The half board rate (breakfast and dinner) is inclusive of the New Year’s Eve Gala Dinner at Colombo Kitchen for 2 adults. There will be an additional charge for Children between 6 and 11 years, which can be paid directly at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 317 reviews
Cleanliness: 8.54
Service: 10
Location: 8.54
Room Quality: 9.54
Amenities: 9.54
Value for Money: 9.04
Food and Beverage: 10
Overall Experience: 10
H
Hogan extended_group gb
9
2026-02-13 via Nuitee
N
Natacha couple ch
10
Superb hotel
Pros:

Everything

Cons:

Nothing

2026-02-11 via Nuitee
S
Sarah couple gb
8
Great service and a wonderful room
Pros:

Great service and a wonderful room with views east to the city and north west to the sea and docks. Very comfortable bed and great bath and shower.

Cons:

The pool and surrounding area is tired.

2026-02-08 via Nuitee
A
astrid couple gb
10
Totally fabulous
Pros:

We were upgraded for free to a fabulous suite. On the executive floors you get access to the exec lounge and pool with free drinks and food 5-7pm.

Cons:

It was all fab

2026-02-08 via Nuitee
D
Dana couple ca
8
2026-01-27 via Nuitee
J
John couple gb
9
Great location and staff
Pros:

Wonderful hotel with all the facilities expected of such a hotel

2026-01-25 via Nuitee
J
John couple gb
9
Location and service
Pros:

Location and service

2026-01-25 via Nuitee
J
John solo_traveller ae
10
2026-01-24 via Nuitee
M
Mohamed couple mv
9
Pros:

Room was spacious and clean. Location was excellent near main attractions. Breakfast was good and staff very courteous and helpful.

2026-01-23 via Nuitee
Y
yuen kwan solo_traveller hk
10
Pros:

it is the great trip to staying here

2026-01-19 via Nuitee
R
Rashmi solo_traveller lk
10
2026-01-19 via Nuitee
N
Nicolenco solo_traveller it
10
È come sentirsi a casa ❤️
Pros:

Colazione molto buona,direi tutto alla perfezione 🫶

2026-01-19 via Nuitee
J
John couple us
10
Pros:

Ideal spot in Colombo, but water access is not close.

2026-01-18 via Nuitee
B
Bhavani solo_traveller us
10
We had an excellent stay and wonderful start for a trip around Srilanka. Highly recommend it.
Pros:

The staff were very friendly and courteous

2026-01-10 via Nuitee
R
Rouq solo_traveller qa
10
2026-01-08 via Nuitee
3
365annettea Couples Sydney, New South Wales
10
Amazing food and excellent coffee!!
Pros:

This place just opened 2 days ago and the coffee and food is incredible. We met the 22 year old chef called Rajesh, who cooks like an experienced chef of many years. Food tastes like the real deal and the coffee was excellent too. Service and bar staff were great. In particular Gimhan and Ransara. This pace will be well known in time and we will return next time we’re in Colombo.

2026-01-03 via Tripadvisor
P
Pratyush family_with_children in
8
2026-01-03 via Nuitee
K
Katharina couple at
7
2026-01-02 via Nuitee
Y
YUKI couple jp
10
2026-01-02 via Nuitee
P
Princy extended_group au
10
2026-01-01 via Nuitee