Monument Hotel

Hotels
8.2 (671 reviews)
Dam 7b , Zaandam , NL

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Bar
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Issues with cleanliness
Noise disturbances

Categories

Cleanliness
6.7
Multiple guests reported issues with cleanliness, including dirty showers and unclean towels.
Service
8.7
Standard quality for this hotel tier, with some guests mentioning inconsistent reception service.
Location
9.7
Guests appreciated the central location and easy access to surrounding amenities.
Room Quality
7.7
Rooms were generally nice, but several issues mentioned with temperature control and cleanliness.
Amenities
7.7
Amenities were lacking, with reports of no replenished coffee and small fridges.
Value for Money
8.7
Overall good value, though some guests felt it didn't meet expectations for the price.
Food and Beverage
7.7
Breakfast options were criticized, including rude service regarding food requests.
Overall Experience
8.7
Guests had mixed experiences, enjoying certain aspects but noting numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:28

Property Description

Luxurious Accommodation
Monument Hotel in Zaandam offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room features a flat-screen TV, desk, and complimentary toiletries for your comfort.

Delicious Dining Options
Indulge in authentic Dutch cuisine at the hotel's restaurant or unwind with a refreshing cocktail at the bar. The terrace provides a perfect setting to enjoy your meals or drinks outdoors.

Convenient Location
Located just 13 km from both A'DAM Lookout and Amsterdam Central Station, with easy access to popular attractions like Anne Frank House and Leidseplein. Book your stay at Monument Hotel for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 671 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
J
Jasmina • couple • nl
9
2026-11-07 • via Nuitee
L
Lisa • solo_traveller • au
8
2026-11-07 • via Nuitee
M
Maksym • couple • ua
10
2026-11-06 • via Nuitee
M
Manuel • family_with_children • it
9
2026-11-05 • via Nuitee
F
Frederic • extended_group • fr
8
Pros:

Proche d Amsterdam
Gare à proximité
Quartier sympa

Cons:

Chambre au dessus d un bar bruyant
Personnel qui sert le petit dejeuner pas vraiment aimable

2026-11-05 • via Nuitee
A
André • family_with_children • de
7
Ein schönes Hotel, aber über Sauberkeit könnte man noch beliebter werden.
Pros:

Das Frühstück

Cons:

Für vier Personen sind die Zimmer recht klein. Es war nicht sauber.

2026-11-04 • via Nuitee
U
Ulf • solo_traveller • se
6
2026-11-02 • via Nuitee
D
Denise • solo_traveller • nl
7
2026-11-01 • via Nuitee
I
Isam • solo_traveller • de
2
Pros:

Nichts

Cons:

Leider war mein Aufenthalt in diesem Hotel eine große Enttäuschung. Das Hotel entspricht meiner Meinung nach keineswegs den Erwartungen.

- Die Fenster lassen sich nicht öffnen, sodass man das Zimmer nicht richtig lüften kann.
- Der Eingangsbereich ist dunkel und überhaupt nicht einladend.
- Es gibt keine richtige Lobby.
- An der Rezeption ist meistens niemand anwesend. Man muss erst anrufen, um überhaupt jemanden zu erreichen.
- Gegenüber dem Hotel gibt es keine Parkmöglichkeiten.
- Der Kaffee aus dem Automaten ist völlig überteuert.
- Das Wasser im Badezimmerabfluss läuft extrem langsam ab und bleibt lange stehen.
- Das Zimmer ist sehr klein und eng.
- Die Shampoo- und Duschgelspender waren fast leer und wurden offenbar nicht ausreichend aufgefüllt.

Für den Preis hätte ich deutlich mehr erwartet. Der Service und die Ausstattung lassen sehr zu wünschen übrig. Ich kann dieses Hotel leider nicht weiterempfehlen.

2026-10-31 • via Nuitee
M
Mihai • extended_group • md
9
2026-10-31 • via Nuitee
P
Pål • solo_traveller • no
10
2026-10-29 • via Nuitee
M
mohammed • solo_traveller • iq
7
جيده
Pros:

وسط المركز

Cons:

لايوجدمني بار

2026-10-28 • via Nuitee
T
Thomas • extended_group • be
1
Arnaque à la réservation
Cons:

Non professionnel!
Nous n’avons pas obtenu les chambres que nous avions réservées. Notre groupe a été réorganisé sans nous prévenir. Aucune explication et aucun dédommagement.
Le minimum aurait été de prévenir à l’avance!

2026-10-27 • via Nuitee
E
Ekaterina • solo_traveller • nl
7
Pros:

The hotel location is perfect, next to Zaandam theater

Cons:

The hotel does not provide 4-star level service:
1. there is no reception desk, and you have to wait for staff from the restaurant. They are unfriendly and seem in a rush to get back to the restaurant.
2. The rooms don't even have a kettle, which means you can not make tea or coffee! You can buy coffee in the lobby, but there is no hot water available to prepare tea! The hotel gives wrong information thst they have a kettel in every room.
3. It is quite dirty; the room was cleaned very fast and you can feel it.
4. It is impossible to open the windows.

Overall impression: you weren’t exactly welcome here. There is no lobby, no properly equipped rooms, and no reception area. It’s a cheap hostel where nobody cares about you.

2026-10-26 • via Nuitee
S
Silvia • extended_group • it
8
2026-10-25 • via Nuitee
M
Murat • couple • nl
5
Güzel
Pros:

Güzel

Cons:

Benim adresim Hollanda Zaandam olmasına rahmen benden turist vergisi aldılar normalde almamaları gerekiyor

2026-10-24 • via Nuitee
K
Kathleen • couple • nl
8
2026-10-23 • via Nuitee
S
Safae • couple • fr
3
2026-10-22 • via Nuitee
B
Boris • couple • ua
7
Earplugs Instead of a Good Night’s Sleep!
Cons:

A Hotel That Gives You Earplugs Instead of a Good Night’s Sleep!
For the first time in my life, I walked into a hotel room and found two packs of earplugs waiting on the bedside table. I should have taken that as a serious warning!
Then I noticed the gaps around the entrance door, which opened directly onto a hallway with a administrator desk and at least 5 other guest rooms. I can only imagine that their doors had the same wonderful “soundproofing.”
And then, shortly after 11 p.m., the real nightmare began.
Somewhere nearby, a disco started blasting its relentless BOOM-BOOM-BOOM, with deep, pounding bass vibrating through our room. It felt as if a drummer had taken up residence inside our heads!
That was when we finally understood why the hotel had so thoughtfully provided earplugs. Both my wife and I had to use them just to have a chance of sleeping. My wife had never used earplugs in her entire life — until this hotel!
As for the staff… do they actually exist?
We didn't see a single member of staff, either at check-in or at check-out. Instead, there is a self-service machine at reception that dispenses your room key cards — provided, of course, that you know your booking reference.
So, to sum up: no proper soundproofing, no visible staff, a pounding nightclub soundtrack after 11 p.m., and complimentary earplugs as the hotel's apparent solution.
What an unforgettable experience — unfortunately, for all the wrong reasons!
Dear Monument Hotel, perhaps instead of offering earplugs, you could try offering your guests what they actually pay for: a peaceful night's sleep!

2026-10-22 • via Nuitee
C
Christiaan Cornelis Wilhelm Martijn • couple • nl
8
Opgknapt en modern ingericht hotel/ kamers aan de hoog geprijsde kant.
Pros:

Goede locatie, modern ingerichte kamers, schoon.

Cons:

De ophanghaak voor de douchekop was kapot.

2026-10-22 • via Nuitee