Monument Hotel

Hotels
8.2 (651 reviews)
Dam 7b , Zaandam , nl

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Bar
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Issues with cleanliness
Noise disturbances

Categories

Cleanliness
6.7
Multiple guests reported issues with cleanliness, including dirty showers and unclean towels.
Service
8.7
Standard quality for this hotel tier, with some guests mentioning inconsistent reception service.
Location
9.7
Guests appreciated the central location and easy access to surrounding amenities.
Room Quality
7.7
Rooms were generally nice, but several issues mentioned with temperature control and cleanliness.
Amenities
7.7
Amenities were lacking, with reports of no replenished coffee and small fridges.
Value for Money
8.7
Overall good value, though some guests felt it didn't meet expectations for the price.
Food and Beverage
7.7
Breakfast options were criticized, including rude service regarding food requests.
Overall Experience
8.7
Guests had mixed experiences, enjoying certain aspects but noting numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:28

Property Description

Luxurious Accommodation
Monument Hotel in Zaandam offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room features a flat-screen TV, desk, and complimentary toiletries for your comfort.

Delicious Dining Options
Indulge in authentic Dutch cuisine at the hotel's restaurant or unwind with a refreshing cocktail at the bar. The terrace provides a perfect setting to enjoy your meals or drinks outdoors.

Convenient Location
Located just 13 km from both A'DAM Lookout and Amsterdam Central Station, with easy access to popular attractions like Anne Frank House and Leidseplein. Book your stay at Monument Hotel for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 651 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
J
Joram solo_traveller nl
8
2026-07-17 via Nuitee
A
Alexander solo_traveller us
10
2026-07-16 via Nuitee
P
Paraic Flynn solo_traveller gb
9
2026-07-16 via Nuitee
E
ewa Gregorczyk solo_traveller pl
10
2026-07-16 via Nuitee
T
Trina extended_group ie
10
Pros:

Great breakfast, complimentary drink on arrival

2026-07-14 via Nuitee
T
Takashi family_with_children jp
7
ザーンダムの町は良かったけど、二度目は宿泊しないかな。
Pros:

周囲に飲食店やショッピングセンターがあって便利でした。
朝食は美味しく、レストランのスタッフの感じが良い。

Cons:

三泊したが、一泊目しか掃除してくれなかった。タオルの交換すらなかった。
階下のバーが夜中まで大変うるさい。

冷蔵庫が小さく缶が500mlペットポトル数本しか入らない。
飲み物の自動販売機はたった1本の缶の水を買うだけでもデポジットでまず20€引かれて、その後なかなか返金されない。

2026-07-14 via Nuitee
B
Becki extended_group gb
10
2026-07-13 via Nuitee
K
Kaymorg solo_traveller ua
10
Pros:

great location. unbeatable breakfasts.

2026-07-12 via Nuitee
P
P. couple nl
8
Mooi hotel maar wel met wat obstakels voor slechtzienden
Pros:

De locatie is super! Mooie kamers en heerlijk ontbijt

Cons:

De gang naar de kamer is erg donker en bij de toegang tot het hotel zijn enkele trapjes die erg gevaarlijk zijn voor iemand ( zoals mijn man) die slechtziend is. Goed reflecterende strips zouden een goed hulpmiddel zijn!
De douche was erg klein en de handdouche spoot als je niet uitkeek alles nat ( ook zo dr kamer in)

2026-07-12 via Nuitee
M
mauro solo_traveller it
7
Pros:

All' arrivo un po' perplesso in quanto l' hotel è ubicato in una zona piena di locali per la ristorazione e temevo per il rumore, invece l' ho trovata silenziosissima.

Cons:

Il bagno

2026-07-10 via Nuitee
K
Kulish solo_traveller nl
10
2026-07-10 via Nuitee
E
enes solo_traveller tr
9
Pros:

Kahvaltı ve konumu cok güEldi

Cons:

Tuvalet küçüktü

2026-07-07 via Nuitee
A
Aishwarya family_with_children gb
10
2026-07-06 via Nuitee
D
Dario solo_traveller it
9
2026-07-06 via Nuitee
J
JOSÉ solo_traveller es
5
Podiamos haber estado bien, pero no.
Pros:

El trato del encargado del dia 17, buenisimo, aunque no recuerdo el nombre, lo siento. Intento comunicarse en español y hacer que estuviéramos a gusto. Pero ya nos ivamos, tarde, aunque no es su culpa.

Cons:

Llegamos sobre las 5 y todo el afan de la recepcionista, una joven morena, era coger mi tarjeta para cobrarse los 38 euros de impuestos. Me dio un sobre y ni se dignó en indicarme que teniamos una copa gratis, la cual perdimos claro. La cama eran dos pequeñas juntas y nos hundiamos en el centro. Mucha apatía porque no dominamos el idioma. Mucho que desear

2026-07-05 via Nuitee
P
Prabhakar family_with_children ca
8
2026-07-05 via Nuitee
W
Worldwide solo_traveller nl
10
2026-07-04 via Nuitee
J
Janita solo_traveller nl
8
Pros:

De mooie kamer en de goede bedden

Cons:

De ontvangst was in vergelijking tot de luxe kamer wat jammerlijk. Twee lieve jonge meiden zaten relatie of werkgerelateerde dingen te bespreken en te eten alsof ze ons incheckte tijdens hun pauze en maakte geen contact. Weinig uitleg of feedback betreft ons verblijf. De uitcheck bij de betreffende meneer was goed de volgende dag.

2026-07-04 via Nuitee
G
Greg solo_traveller nl
5
Cons:

staff are incredibly rude

2026-07-04 via Nuitee
R
Rob solo_traveller nl
5
Mooie locatie van het Hotel, mooie kamers maar aan comfort nog wat verbeteren.
Pros:

Locatie mooi in de binnenstad met leuk terras aan de voorkant. Kamers mooi ingericht, hoog plafond en zalig bed.
Aardige dame bij de incheck

Cons:

In eerste instantie kreeg ik een kamer waarin waarschijnlijk nog gasten verbleven, kamer niet schoon en bed niet opgemaakt. De 2e kamer was wel klaar. Maar de gehele nacht bleef de afzuiging in de separate douche en wc aan staan.... Bijna geen oog dicht gedaan. Dan ontbrak er aan de douchekop in het plafond 2 of meer kleine rubberen sproeikopjes waardoor er uit die gaten een enorme straal kwam die niet recht naar beneden kwamen.

2026-07-02 via Nuitee