The New Quill Hotel

Hotels
•
Independent
6 (1 reviews)
413, Busia, kenya, 50400 , Busia , KE
254-401-13857846

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Facilities

Free breakfast
Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Room quality
Breakfast variety
Cons:
Difficult check-in
Lack of transparency

Categories

Cleanliness
5.39
The check-in process was difficult and lacked transparency.
Service
7.36
Standard service quality, but issues during check-in affected initial experience.
Location
5.9
No specific feedback was provided on location.
Room Quality
5.85
The room was well-equipped despite the need to switch due to regulations.
Amenities
5.88
No specific sentiment regarding amenities was mentioned.
Value for Money
5.84
No specific sentiment regarding value for money was mentioned.
Food and Beverage
5.89
Breakfast varied from day to day but was generally acceptable.
Overall Experience
5.86
Overall experience affected by check-in issues but balanced by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:55

Property Description

Recreation Amenities & Views: Enjoy the outdoor pool and garden view.
Dining & Socializing: Choose from 3 restaurants, a cafe, and a bar/lounge for drinks.
Comfort & Connectivity: Individually decorated guestrooms with free Wi-Fi and entertainment options.

Book your stay at The New Quill Hotel today to experience these incredible amenities and more!

Important information:

  • Pool access available from 9:00 AM to 5:30 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 5.39
Service: 7.36
Location: 5.9
Room Quality: 5.85
Amenities: 5.88
Value for Money: 5.84
Food and Beverage: 5.89
Overall Experience: 5.86
L
Loris
6
Pros:

Der Check In gestaltete sich etwas schwierig. Wir waren drei Männer und hatten entsprechend zwei Zimmer, eins davon mit Doppelbett. Ein Tag später wurde uns gesagt, dass zwei Männer nicht in einem Bett schlafen können. Dies sei nach kenianischem Recht unzulässig. Somit mussten wir das Zimmer wechseln. Die Transparenz ließ somit zu Wünschen übrig. Insgesamt war die Ausstattung der Zimmer aber gut. Das Frühstück variierte von Tag zu Tag, war aber ok.

2025-12-01 • via Nuitee