Gem Forest Hotel Nairobi - MGallery Collection

Hotels
•
MGallery
8.8 (126 reviews)
LIMURU ROAD , Nairobi , ke

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Nice design
Good dining options
Safe location
Cons:
Slow restaurant service
Dirty pool
Some rooms too small

Categories

Cleanliness
8.05
Room viewed a wall; pool was closed and filthy.
Service
9.55
Staff very friendly and attentive.
Location
9.55
Nice location, safe with walking distance to stores.
Room Quality
8.05
Some rooms too small and one had a poor view.
Amenities
9.05
Modern facilities and good dining options.
Value for Money
8.55
Generally good value, but some complained about food prices.
Food and Beverage
8.05
Food was average and expensive.
Overall Experience
9.55
Most reviews were very positive, enjoyed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:39

Property Description

Luxurious Amenities: Explore our outdoor swimming pool, fitness centre, terrace, and bar - perfect for relaxation and entertainment during your stay.

Comfortable Accommodations: Enjoy rooms equipped with air conditioning, private bathrooms, and safety deposit boxes for a worry-free experience.

Culinary Delights: Indulge in a variety of dining options at our restaurant, offering French, Greek, and Indian cuisine with special dietary requests catered to.

Experience true luxury and comfort at Gem Forest Hotel Nairobi - MGallery Collection. Book your stay now to create unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 126 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.55
L
Ludivine • solo_traveller • ch
10
Superbe hôtel
Pros:

La décoration, la gentillesse du personnel

2026-07-15 • via Nuitee
W
Wim • extended_group • be
9
Perfect
Pros:

Proper en gezellig

Cons:

Nietd

2026-07-14 • via Nuitee
C
camilla • solo_traveller • it
10
2026-07-13 • via Nuitee
L
Lu • solo_traveller • nl
10
Pros:

Excellent service, love to return soon 😀

2026-06-22 • via Nuitee
K
Khensani Tracy • couple • za
10
2026-06-09 • via Nuitee
B
Boluwatife • couple • ng
10
2026-06-08 • via Nuitee
A
Ajoke • couple • ng
7
2026-06-07 • via Nuitee
T
Thibaut • family_with_children • gb
8
Pros:

Very food

Cons:

Not say

2026-06-03 • via Nuitee
M
Marry • extended_group • gb
10
2026-05-29 • via Nuitee
E
Eziaha • couple • gb
9
2026-05-29 • via Nuitee
S
Sammuel • couple • gb
10
Pros:

Yes

Cons:

N/a

2026-05-22 • via Nuitee
I
Ibere • solo_traveller • za
8
2026-05-17 • via Nuitee
B
Blaise • solo_traveller • fr
10
2026-05-14 • via Nuitee
A
Ayobami • extended_group • ng
8
I saw it on a vlog, booked it and I was not disappointed. It was a perfect place to relax.
Pros:

I love how eco-friendly it was, with living plants and sustainable materials thoughtfully incorporated throughout. It also smelled divine. I also got to use the sauna and steam room included with the room, which were such a delight, and the heated pool was necessary for the weather. The staff at check-in, the pool, the spa, and throughout the premises were incredibly warm and welcoming.

Cons:

The food options were a bit limited, and I would have loved to see more variety.

2026-05-13 • via Nuitee
G
Ganna • solo_traveller • at
10
Great and magical stay
Pros:

The atmosphere, the location, the facilities and the staff

Cons:

The windows in the rooms do not open

2026-05-02 • via Nuitee
İhsan • couple • tr
10
2026-05-02 • via Nuitee
S
Sarah • solo_traveller • ae
10
Pros:

Bed was really comfy. I loved the interior of the whole hotel. Staff were very helpful. I was sick when I was there and it was handy that they had a nurse available to help me. I will be back

2026-04-28 • via Nuitee
O
Okamoto • solo_traveller • nl
3
2026-04-27 • via Nuitee
S
Sharaf • solo_traveller • jo
5
Pros:

Big size room with nice view

Cons:

No hot water in the washroom, staff keep on promissing that the problem will be solved but unfortunately not till I left the hotel

2026-04-24 • via Nuitee
S
Svetoslav • solo_traveller • bg
10
Very pleasant hotel with polite personnel
Pros:

Room cleanness, view from the balcony on 9th floor, fitness facilities.

2026-04-19 • via Nuitee