Gem Forest Hotel Nairobi - MGallery Collection

Hotels
•
MGallery
8.8 (129 reviews)
LIMURU ROAD , Nairobi , ke

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Nice design
Good dining options
Safe location
Cons:
Slow restaurant service
Dirty pool
Some rooms too small

Categories

Cleanliness
8.05
Room viewed a wall; pool was closed and filthy.
Service
9.55
Staff very friendly and attentive.
Location
9.55
Nice location, safe with walking distance to stores.
Room Quality
8.05
Some rooms too small and one had a poor view.
Amenities
9.05
Modern facilities and good dining options.
Value for Money
8.55
Generally good value, but some complained about food prices.
Food and Beverage
8.05
Food was average and expensive.
Overall Experience
9.55
Most reviews were very positive, enjoyed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:39

Property Description

Luxurious Amenities: Explore our outdoor swimming pool, fitness centre, terrace, and bar - perfect for relaxation and entertainment during your stay.

Comfortable Accommodations: Enjoy rooms equipped with air conditioning, private bathrooms, and safety deposit boxes for a worry-free experience.

Culinary Delights: Indulge in a variety of dining options at our restaurant, offering French, Greek, and Indian cuisine with special dietary requests catered to.

Experience true luxury and comfort at Gem Forest Hotel Nairobi - MGallery Collection. Book your stay now to create unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.55
S
shirah • extended_group • gb
10
Pros:

The beautiful decor, boutique style. Exceptional service

2026-08-27 • via Nuitee
X
Xitao • extended_group • cn
9
2026-08-25 • via Nuitee
H
Hayley • couple • gb
10
Amazing
Pros:

Staff were really friendly, went above and beyond by even contacting beforehand to check for preferences, if we needed transport etc

Cons:

N/a

2026-08-19 • via Nuitee
O
Oliver • couple • gb
9
Beautiful design hotel that offers a serene escape in busy Nairobi
Pros:

Beautiful property with really interesting design and very comfortable beds. We mentioned upon booking that it was our honeymoon and the staff made it so special for us - we were upgraded to the suite and had surprises in our room. The hotel itself was stunning and we made use of the bar and pool while we stayed. We enjoyed dinner at the Troy restaurant. Lovely selection of toiletries and best shower we’ve ever been in.

Cons:

There were some features in our suite that we couldnt get working, such as the wireless charger and Bose surround sound.

2026-08-19 • via Nuitee
R
Rhiannon • couple • gb
10
Wonderful experience! Would 1000% recommend.
Pros:

Everything!
It was safe, luxurious and the staff were amazing!
The food was beautiful but it was pricy.
There’s a shop round the corner.

2026-08-14 • via Nuitee
A
Alazar • solo_traveller • ch
10
2026-08-13 • via Nuitee
S
Samara • couple • us
9
2026-08-11 • via Nuitee
L
Ludivine • solo_traveller • ch
10
Superbe hôtel
Pros:

La décoration, la gentillesse du personnel

2026-07-15 • via Nuitee
W
Wim • extended_group • be
9
Perfect
Pros:

Proper en gezellig

Cons:

Nietd

2026-07-14 • via Nuitee
C
camilla • solo_traveller • it
10
2026-07-13 • via Nuitee
L
Lu • solo_traveller • nl
10
Pros:

Excellent service, love to return soon 😀

2026-06-22 • via Nuitee
K
Khensani Tracy • couple • za
10
2026-06-09 • via Nuitee
B
Boluwatife • couple • ng
10
2026-06-08 • via Nuitee
A
Ajoke • couple • ng
7
2026-06-07 • via Nuitee
T
Thibaut • family_with_children • gb
8
Pros:

Very food

Cons:

Not say

2026-06-03 • via Nuitee
M
Marry • extended_group • gb
10
2026-05-29 • via Nuitee
E
Eziaha • couple • gb
9
2026-05-29 • via Nuitee
S
Sammuel • couple • gb
10
Pros:

Yes

Cons:

N/a

2026-05-22 • via Nuitee
I
Ibere • solo_traveller • za
8
2026-05-17 • via Nuitee
B
Blaise • solo_traveller • fr
10
2026-05-14 • via Nuitee