Pontoon Residence & Suites

Hotels
•
Independent
2 (1 reviews)
links Road Nyali, Mombasa , Mombasa , KE
254-785438434

listing image 1
Show all photos

Facilities

24-hour front desk
Garden
Outdoor furniture
Smoke-free property
Free self parking
Outdoor entertainment area
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Too expensive for what you get
Poor communication
Dirty rooms

Categories

Cleanliness
4
Guests expressed concerns about cleanliness, with mentions of dirty rooms.
Service
2
Poor communication and service quality were major complaints from guests.
Location
5
Mixed feedback on the location, with no clear consensus among guests.
Room Quality
3
Guests found the rooms to be below expectations and not worth the high price.
Amenities
4
Guests mentioned a lack of adequate amenities and felt they did not receive value for money.
Value for Money
2
Most guests felt the hotel was too expensive for the quality of services provided.
Food and Beverage
3
Complaints about the high prices and lack of variety in food options.
Overall Experience
3
Overall, guests had a negative experience and would not recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 09:19

Property Description

Outdoor Pool and Garden View
Enjoy the outdoor pool or relax in the garden at Pontoon Residence & Suites.

Dining Options
Indulge in delicious meals at one of the hotel's 2 restaurants.

Modern Amenities
Stay connected with Smart televisions and complimentary wireless internet access in the 5 guestrooms.

Plan your stay at Pontoon Residence & Suites for a relaxing and enjoyable experience in Mombasa.

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

2
Based on 1 reviews
Cleanliness: 4
Service: 2
Location: 5
Room Quality: 3
Amenities: 4
Value for Money: 2
Food and Beverage: 3
Overall Experience: 3
H
hussein
2
Pros:

Too expensive for what you get. Poor communication. Dirty.

2025-03-12 • via Nuitee