Cozy Stead Hotel - Garden House, Gigiri

Hotels
8.3 (229 reviews)
United Nations Close Gigiri , Nairobi , ke

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Noise issues
Breakfast delays
Cleanliness concerns

Categories

Cleanliness
7.63
There were complaints about the cleanliness of the rooms and strong cleaning product smells.
Service
9.1
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.14
The location is favored for being close to the mall and UN headquarters.
Room Quality
8.09
Rooms are described as comfortable but had some noise issues and small size.
Amenities
7.62
Amenities had mixed reviews with notable complaints regarding the lack of DSTV connection.
Value for Money
8.58
Generally perceived as good value but had expectations for better breakfast given the price.
Food and Beverage
7.63
Breakfast received mixed reviews; it was described as good but took too long.
Overall Experience
8.6
The overall experience was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:24

Property Description

Luxurious Accommodation

Cozy Stead, located in Nairobi, offers a luxurious stay with well-equipped guest rooms featuring flat-screen TVs, safety deposit boxes, and private bathrooms. Some rooms even come with kitchenettes for added convenience.

Diverse Dining Options

Indulge in a variety of dining choices at Cozy Stead, from buffet breakfasts to African, American, and British cuisine at the on-site restaurant. Special dietary requests like vegetarian and halal meals can also be accommodated.

Fitness and Recreation

Stay active during your stay by utilizing the fitness centre or exploring the area through cycling. For relaxation, unwind in the garden, terrace, or bar available on the property.

Experience comfort and convenience at Cozy Stead - book your stay now for a memorable Nairobi getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 229 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
J
Jessy couple fr
8
Pros:

All good and almost perfect !

Cons:

It took me like 15min standing there at the reception waiting to be registered. No way to pay with card, had to pay with mobile money. In such an international location, this should be adressed.

2026-09-04 via Nuitee
A
Aya solo_traveller ma
9
Relaxing and peaceful
Pros:

The space is very relaxing and peaceful. The staff were very kind and helpful. Comfortable bed, very clean room, and great shower.

Cons:

The room felt a little claustrophobic, it didn’t get much sunlight and was a bit tight.

2026-09-03 via Nuitee
A
Astou solo_traveller sn
8
Cozy, green and nice staff.
Pros:

Good. The hotel is cozy and encourages customers to go green like them. Solar system for the hot water. Very flexible. My flight was delayed for almost 24h and they modify the reservation with no fees.

Cons:

The noise from the kitchen could be heard in the room.

2026-08-22 via Nuitee
M
Markus solo_traveller ca
9
2026-08-15 via Nuitee
A
Ahmed solo_traveller eg
9
Pros:

The hotel staff were among the best I have encountered during my travels. They were friendly, welcoming, and helpful. The overall atmosphere of the hotel makes you feel relaxed and comfortable. The green areas are beautiful, and the location of the restaurant is particularly nice. The room was also very good and had everything I needed, including a safe, an iron, and a kettle.

Cons:

Nothing serious. There was just an issue with the hot water during the first two days, but it was resolved afterward.

2026-08-14 via Nuitee
G
George solo_traveller au
9
Nice hotel well located and very comfortable
Pros:

Quiet and very nice setting. Very comfy beds

Cons:

Room quite small but well equipped

2026-08-14 via Nuitee
A
Armin solo_traveller ba
9
Vrijedi za novac
2026-08-12 via Nuitee
W
Willmar solo_traveller de
9
2026-08-11 via Nuitee
P
Paulina solo_traveller cl
10
Excelente precio calidad
Pros:

la atencion muy buena! las comidas muy ricas! el precio - calidad muy bien! Se puede ingresar durante toda la noche, queda my cerca de Naciones Unidos y del Trademark. Los uber llegan sin problemas.

Cons:

Hay un poco de ruido por las mañanas.

2026-08-04 via Nuitee
E
ELISAVET solo_traveller gr
9
2026-08-04 via Nuitee
A
Ana solo_traveller me
10
Pros:

The staff were wonderful, kind, welcoming, attentive and always ready to help. As a solo traveller, I felt very safe and well looked after throughout my stay.

Cons:

The only inconvenience was that the taxi I had requested was not waiting when my flight arrived at 2 a.m. It was an unpleasant start, although the situation was later handled well.

2026-08-03 via Nuitee
M
Mostafa solo_traveller ma
10
Pros:

Excellent hospitality, friendly and professional staff, clean and comfortable rooms, and a peaceful atmosphere. I had a wonderful stay and highly recommend Cozy Stead Garden House.

2026-08-02 via Nuitee
P
prakash solo_traveller mu
8
Was excellent.
Pros:

Could provide more options.

Cons:

nothing in particular

2026-07-25 via Nuitee
S
sami solo_traveller ps
4
2026-07-18 via Nuitee
C
Charles solo_traveller us
10
Pros:

The staff were amazing and made me feel right at home. I would not stay anywhere else.

2026-07-11 via Nuitee
N
Nancy Andrea couple de
10
2026-06-30 via Nuitee
C
Chengetai solo_traveller ch
8
2026-06-28 via Nuitee
L
Laura solo_traveller ca
8
2026-06-27 via Nuitee
I
Illia solo_traveller ua
10
2026-06-20 via Nuitee
T
Teddy solo_traveller ug
9
2026-06-18 via Nuitee