Cozy Stead Hotel - Garden House, Gigiri

Hotels
8.3 (181 reviews)
United Nations Close Gigiri , Nairobi , ke

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Noise issues
Breakfast delays
Cleanliness concerns

Categories

Cleanliness
7.63
There were complaints about the cleanliness of the rooms and strong cleaning product smells.
Service
9.1
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.14
The location is favored for being close to the mall and UN headquarters.
Room Quality
8.09
Rooms are described as comfortable but had some noise issues and small size.
Amenities
7.62
Amenities had mixed reviews with notable complaints regarding the lack of DSTV connection.
Value for Money
8.58
Generally perceived as good value but had expectations for better breakfast given the price.
Food and Beverage
7.63
Breakfast received mixed reviews; it was described as good but took too long.
Overall Experience
8.6
The overall experience was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:24

Property Description

Luxurious Accommodation

Cozy Stead, located in Nairobi, offers a luxurious stay with well-equipped guest rooms featuring flat-screen TVs, safety deposit boxes, and private bathrooms. Some rooms even come with kitchenettes for added convenience.

Diverse Dining Options

Indulge in a variety of dining choices at Cozy Stead, from buffet breakfasts to African, American, and British cuisine at the on-site restaurant. Special dietary requests like vegetarian and halal meals can also be accommodated.

Fitness and Recreation

Stay active during your stay by utilizing the fitness centre or exploring the area through cycling. For relaxation, unwind in the garden, terrace, or bar available on the property.

Experience comfort and convenience at Cozy Stead - book your stay now for a memorable Nairobi getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 181 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
J
Jitendra • solo_traveller • ch
8
It is a clean and nice place to stay near UN. They need to work on hot water in shower though.
2026-04-27 • via Nuitee
M
Mariyampillai • solo_traveller • so
5
2026-04-23 • via Nuitee
A
Alexander • solo_traveller • ch
8
Pros:

Good value for money, attentive service and well kept property. Management tried its best to resolve issues.

Cons:

There was an expectation of an AC in the room, as it was included in the description, but upon arrival there was no AC. Management took some time and offered a move to another (sister) property.

2026-04-22 • via Nuitee
D
Deborah • solo_traveller • ca
8
Pros:

Wonderful staff

2026-04-20 • via Nuitee
V
VINCENTIUS KUDUMO • solo_traveller • za
7
I enjoyed my stay
Pros:

The breakfast was good and the location is closer to the mall and the UN HQ.

Cons:

The hot water was almost non-existent - they should look into that.

2026-04-20 • via Nuitee
J
Julie • solo_traveller • at
6
Ok for two days.
Pros:

Location

Cons:

Coffee. Soundproofing. Ventilation.

2026-04-18 • via Nuitee
S
Suguru • solo_traveller • fr
3
Nice and welcoming staff but I will try another place next time.
Pros:

Very clean and cozy. Staff were very nice and welcoming.

Cons:

Workers started to work very early morning around five am or so. That’s fine but the sound proof of room was very poor. I couldn’t sleep well.

Break fast was quite disappointing. Dinner was expensive.

2026-04-17 • via Nuitee
F
Frank • solo_traveller • fr
8
2026-04-16 • via Nuitee
S
Samuel • solo_traveller • ae
9
Pros:

La propreté, la serviabilité du personnel, la courtoisie du personnel, la capacité d'écoute du personnel, l'emplacement de l'hôtel dans un milieu calme est sécurisé.

Cons:

Juste que vous devez améliorer votre façon de servir une petite quantité de nourriture. Que ça soit votre petit déjeuner, lunch, ou dîner c’est vraiment très petit, comparativement à l’argent qu’il en vaut. Mais pour le reste, j’ai vraiment aimé.

2026-04-11 • via Nuitee
G
Gifty • solo_traveller • ae
6
Cons:

WiFi quality was terrible.

2026-04-10 • via Nuitee
M
Musa • solo_traveller • pk
8
Over all it was a good experience to stay at cozy stead
Pros:

Tha staff behaviour and facilitation was excellent

Cons:

Washroom setting

2026-04-10 • via Nuitee
P
Per Martin • extended_group • ke
5
Ok for our mission.
Pros:

Location was good for is since we was wisiting the embassy. Breakfast was ok.
Helpful with bead for our two year old kid.

Cons:

Water in the shower was a bit of a problem. Boiling hot for a few seconds, and then frerzing cold.

2026-04-08 • via Nuitee
V
Veronica Faith • family_with_children • mx
9
Perfect stay, cozy place indeed
Pros:

It was more than expected

2026-04-08 • via Nuitee
I
Irene • family_with_children • de
9
Wir kommen auf jeden Fall wieder!!
Pros:

Wir waren jetzt schon das 3. Mal im Cozy Stead und sind jedes Mal wieder sehr begeistert. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück ist gut und abwechslungsreich. Die Lage ist perfekt: man kann zu Fuß zum Village Market gehen

Cons:

Leider lagen unsere beiden Zimmer direkt neben der Küche, was ziemlich laut war. Früh und spät wurde dort gearbeitet.

2026-04-04 • via Nuitee
I
Irene • solo_traveller • de
9
2026-04-02 • via Nuitee
J
João • couple • pt
8
Muito confortável e aprazível
Pros:

Staff muito amigável, ótima cama, ótima almofada, jardim muito bonito com estructura muito confortável para dele se usufruir.

2026-03-30 • via Nuitee
T
talita • solo_traveller • za
9
Homely stay in the middle of everything
Pros:

Perfect location and homely feel

Cons:

Dinner menu very limited

2026-03-29 • via Nuitee
K
Kumar • extended_group • kg
10
Pros:

The staff was so warm and helpful! Rooms were cleaned regularly.

Cons:

Humidity because of rain

2026-03-29 • via Nuitee
L
lucia • family_with_children • es
7
Cons:

No te podías duchar con agua caliente

2026-03-29 • via Nuitee
C
Charly Perrière • solo_traveller • cd
5
Réhabilitation de l'hôtel un frein à la quiétude
Pros:

Le caractère calme du lieu, le petit déjeuner, la sensibilité du personnel

Cons:

Le toit de l'hôtel était en réfection, beaucoup de bruit, sestabilisant

2026-03-29 • via Nuitee