Lagoon Resort & Spa

Hotels
•
Independent
8 (1 reviews)
Thiba River, Kutus, Kirinyaga County , Kutus , KE
254-717890740

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Facilities

Full-service spa
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
Front desk (limited hours)
Full-service spa
See all facilities

Review Highlights

Pros:
Spectacular view of the river
Comfortable rooms
Cons:
Booking process issues via Expedia

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Service was generally praised, but some guests had issues with the booking process.
Location
8.2
The hotel's proximity to the river provided a spectacular view, but there were concerns about the booking experience.
Room Quality
7.9
Rooms were described as comfortable, but complaints about the booking process were noted.
Amenities
7.5
Guests found the amenities satisfactory, but mentioned issues with the booking platform.
Value for Money
6.8
Mixed feedback on the value for money, with concerns about the booking process affecting overall perception.
Food and Beverage
7.3
Food and beverage services received mixed reviews, impacting the overall rating.
Overall Experience
7.5
Despite some issues, guests generally had a positive experience and would consider a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-06 02:35

Property Description

Luxurious Spa Retreat
Indulge in relaxation at our full-service spa, perfect for unwinding and rejuvenating during your stay.

Delightful Dining Experience
Savor a delectable meal at our on-site restaurant, offering a range of mouth-watering dishes to tantalize your taste buds.

Comfort and Convenience
Experience comfort in our well-equipped guestrooms with modern amenities, including free Wi-Fi, flat-screen TVs, and rainfall showerheads.

Embark on a memorable escape at Lagoon Resort & Spa, where luxury meets serenity. Reserve your stay now!

Important information:

Take time to pamper yourself with a visit to the full-service spa.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 1 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.2
Room Quality: 7.9
Amenities: 7.5
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.5
K
Kioko • partner
8
Pros:

I like the fact that it's close to the river which had a spectacular sight. What I did not like is the fact that Expedia did not pay for my booking despite getting the payment from me. Very bad manners from an organisation. I would not recommend anyone to book for their stay via Expedia .com.

2025-05-25 • via Nuitee