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Facilities
Property facilities
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Offsite parking discounted rates available
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Clubhouse
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Shopping on site
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Television in common areas
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
AWA Hotel in Rotorua offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Each room comes equipped with a kettle, flat-screen TV, and free toiletries, providing convenience and relaxation.
Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving delicious meals to satisfy your taste buds. Start your day right with a buffet, continental, or Full English/Irish breakfast offered daily, setting the perfect tone for your adventures in Rotorua.
Convenient Location
Situated near key attractions like Rotorua International Stadium and Paradise Valley Springs, AWA Hotel is the ideal base for exploring the Bay of Plenty region. With a 24-hour front desk and tour services, your travel needs are seamlessly taken care of.
Experience luxury and convenience at AWA Hotel - book your stay now for an unforgettable Rotorua getaway.
Location
Guest Reviews
Close to the main road.
Advertising rooms on a sign outside 'from $89' made me feel like it was a mistake to stay there, as I turned up.
The place didn't have enough parking. I had to park on the road, and it was teeming with rain.
The room had the same feeling as an operating theater. Boring. Cold. Lifeless. Devoid of character or homeliness. Commercial. Hard. Uninviting and uninspiring.
No carpet on the floors. Unwashed cups (I had to wash the grime out of one to use it). Branded ('Awa') tea which was disgusting (can't you afford even dilmah for fuck sakes??) and undrinkable. An unplugged desk phone in the room (what is the point?) and a TV that doesn't have any channels or ability to connect to a phone to cast from. Great 🤦♂️🤦♂️🤦♂️
I arrived at 2230. There were cleaners and staff laughing and banging doors, outside in the lino floor corridor (no, not a carpeted hallway) until 0010. All night there was a fat bloke who would stomp from one end of the room to the other every 20 - 40 minutes. This went on from when I arrived, to when I finally managed to sleep - probably around 0115 and then I was woken by the same stomping before 0500. Fat people should not be put on second stories if there is no sound insulation between floors.
An expensive disappointment.
I paid $248 for this.
Never ever again.
A bedside lamp
Close to where I was visiting
Nothing but the location
The room was not clean.
Not enough milk.
There wasn't any microwave in the room.
No plates, cups and glasses were dirty along with the spoons.
The place was nice and clean. The check in was smooth. Room was great fo the price and the amount of time we were staying (1 night).
Staff were nice.
Parking - was a bit of a let down that we had to park on the road.
Towels - be good if there were more towels in the rooms. We had 2 double beds for 3 people but only 2 towels, to be fair could've just requested more
Everything about this place was good. The staff were nice the lady i the morning was much nice than the guy the previously day. Check in was smooth and the room had everything we needed for an over night stay.
Parking.. there are no enough carpark space to accommodate the amount of rooms. We ended up parking on the road which was annoying and worrying.
My bedding everything was stained felt like they just re used the sheets and pillow cases
Everything except the pillows
The pillows are too high and there is no diversity.
Location was great. Breakfast was good.
No top sheet on the bed. No face cloths in the bathroom. The hotel had the water go out on our last night so we couldn't shower in the morning. Over priced for what we paid. The staff were not very friendly. Not enough parking especially handy cap parking. Would not stay there again.
Everything
Nothing
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