AWA Hotel

Hotels
7.6 (2244 reviews)
2 Kawaha Point Road Fairy Springs , Rotorua , NZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor amenities
Uncomfortable room quality

Categories

Cleanliness
7.63
Clean but inconsistent, as some reviews highlighted cleanliness while others noted issues.
Service
8.1
Generally positive experiences with service, though some negative interactions were reported.
Location
8.74
Positive feedback on the location being convenient and great for attractions.
Room Quality
7.09
Mixed reviews with some rooms being described as basic or lacking comfort.
Amenities
6.92
Many mentions of poor amenities, including lack of basic kitchen facilities and maintenance issues.
Value for Money
7.58
Comments suggest value could be better, especially in relation to room quality and amenities.
Food and Beverage
7.13
Limited information but some reports of poor functionality of restaurant services.
Overall Experience
7.6
Overall experience mixed, with some enjoying their stay and others expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:31

Property Description

Luxurious Accommodation
AWA Hotel in Rotorua offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Each room comes equipped with a kettle, flat-screen TV, and free toiletries, providing convenience and relaxation.

Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving delicious meals to satisfy your taste buds. Start your day right with a buffet, continental, or Full English/Irish breakfast offered daily, setting the perfect tone for your adventures in Rotorua.

Convenient Location
Situated near key attractions like Rotorua International Stadium and Paradise Valley Springs, AWA Hotel is the ideal base for exploring the Bay of Plenty region. With a 24-hour front desk and tour services, your travel needs are seamlessly taken care of.

Experience luxury and convenience at AWA Hotel - book your stay now for an unforgettable Rotorua getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 2244 reviews
Cleanliness: 7.63
Service: 8.1
Location: 8.74
Room Quality: 7.09
Amenities: 6.92
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 7.6
B
Billie-Jean • couple • nz
5
I don't recommend
Pros:

Nice stylish rooms. Two double beds. Good shower. Good tea & coffee facilities. Good wifi & TV.

Cons:

The beds are ROCK HARD, very uncomfortable. The hotel is odd. No one else around. Main foyer needs updating. Guy on reception didnt really know what he was doing.

2026-10-24 • via Nuitee
A
Akamjot • extended_group • in
1
2026-10-24 • via Nuitee
F
Finah02 • couple • nz
7
Overnight stay
Pros:

We loved the staff she was freindly, welcoming & nice

Loved how close it was to the skyline place, also shop and liqour store next door very convinent.
Loved the price for one night. Also the space in the room was big and quite spacious so that was awesome!

Cons:

The rooms very stuffy and aircon wasnt working well kept turning off so made it hard to sleep esp with no window to open for some air. For me who is very bad in closed up spaces i found that very hard to cope with. The staff lady ddnt know how to fix it aswell or ddnt come to have a look at it she had no idea, maybe something to look into.

Also bed not very comfotable at all...Its Very hard and a matress thin...the pillows were so small and not comfy aswell. The Tv wasnt working there was only sound but no picture of movies that appeared, and IF this was to be paid for they couldve mentioned something at checkout... we had to watch movies on our phones... Also plug for ur phone is far away from the bedsside so we had to keep getting up to charge phones. Light switch so far away aswell , bedside lamps wouldve been awesome. Also there needs to be a welcome booklet with some infomation in the room aswell there was none in ours.

2026-10-20 • via Nuitee
A
Alisha • solo_traveller • nz
3
Cons:

Small rooms, restaurant cold and not inviting, had to pay extra for a window tbat opened

2026-10-20 • via Nuitee
J
Jenna • extended_group • nz
10
Pros:

Comfortable, Handy to shops

2026-10-20 • via Nuitee
K
Krishan • extended_group • fj
7
2026-10-15 • via Nuitee
S
Susan • couple • nz
10
2026-10-15 • via Nuitee
D
Dianne • solo_traveller • au
10
Pros:

Friendly staff. Great location. Good value for money.Nice and clean room. Comfortable bed.Shower was so nice.😀

2026-10-15 • via Nuitee
M
Maressa • extended_group • nz
10
Pros:

Clean and spacious room

Cons:

N/A

2026-10-14 • via Nuitee
J
JuGGZz • couple • nz
7
Pros:

The shower

Cons:

No microwave and the room not being sound proof

2026-10-14 • via Nuitee
J
Janelle • solo_traveller • nz
7
Room was clean and cozy. I would definitely stay here again!
Pros:

The room I was given was quite spacious with a comfy bed and the bathroom was really nice

2026-10-14 • via Nuitee
D
Dimitrios • solo_traveller • nz
5
Cons:

Refrigerator nothing power

2026-10-14 • via Nuitee
S
Symonds • solo_traveller • au
10
Pros:

The atmosphere was welcoming

Cons:

Nil

2026-10-13 • via Nuitee
A
Adarsh • family_with_children • nz
10
2026-10-12 • via Nuitee
J
Jane Carver • solo_traveller • nz
7
Pros:

The lady that owns the place is very friendly and keen to make sure we enjoyed our stay. Her son was on the counter most of the time and was pleasant to deal with but needs to learn to smile.
The motel was very quiet and placed perfectly for our visiting friends and going to the Luge. Our room was freezing the first night, but we found the climate control on the second day. The floor is lino over concrete so bring some slippers for warmth.

2026-10-11 • via Nuitee
G
George • family_with_children • nz
10
Excellent stay. Great staff.
Pros:

Staff were nice easy to deal with really enjoyed stay

2026-10-11 • via Nuitee
S
Schultz • solo_traveller • nz
4
2026-10-11 • via Nuitee
M
Mvuyo • family_with_children • nz
6
2026-10-10 • via Nuitee
G
Greta • solo_traveller • nl
8
2026-10-10 • via Nuitee
N
Ngapera • family_with_children • nz
10
Pros:

Awesome property

Cons:

Can hear the traffic

2026-10-10 • via Nuitee