AWA Hotel

Hotels
7.6 (2150 reviews)
2 Kawaha Point Road Fairy Springs , Rotorua , nz

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Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor amenities
Uncomfortable room quality

Categories

Cleanliness
7.63
Clean but inconsistent, as some reviews highlighted cleanliness while others noted issues.
Service
8.1
Generally positive experiences with service, though some negative interactions were reported.
Location
8.74
Positive feedback on the location being convenient and great for attractions.
Room Quality
7.09
Mixed reviews with some rooms being described as basic or lacking comfort.
Amenities
6.92
Many mentions of poor amenities, including lack of basic kitchen facilities and maintenance issues.
Value for Money
7.58
Comments suggest value could be better, especially in relation to room quality and amenities.
Food and Beverage
7.13
Limited information but some reports of poor functionality of restaurant services.
Overall Experience
7.6
Overall experience mixed, with some enjoying their stay and others expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:31

Property Description

Luxurious Accommodation
AWA Hotel in Rotorua offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Each room comes equipped with a kettle, flat-screen TV, and free toiletries, providing convenience and relaxation.

Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving delicious meals to satisfy your taste buds. Start your day right with a buffet, continental, or Full English/Irish breakfast offered daily, setting the perfect tone for your adventures in Rotorua.

Convenient Location
Situated near key attractions like Rotorua International Stadium and Paradise Valley Springs, AWA Hotel is the ideal base for exploring the Bay of Plenty region. With a 24-hour front desk and tour services, your travel needs are seamlessly taken care of.

Experience luxury and convenience at AWA Hotel - book your stay now for an unforgettable Rotorua getaway.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 2150 reviews
Cleanliness: 7.63
Service: 8.1
Location: 8.74
Room Quality: 7.09
Amenities: 6.92
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 7.6
G
Gener • couple • nz
7
2026-05-16 • via Nuitee
J
Janet • family_with_children • nz
9
2026-05-13 • via Nuitee
J
Jordan • solo_traveller • nz
6
Pros:

Good location, Friendly staff & nice rooms.

Cons:

The linen might’ve been clean but had stains all over it.

2026-05-10 • via Nuitee
M
Michael • solo_traveller • nz
6
2026-05-05 • via Nuitee
D
David • couple • nz
6
2026-05-04 • via Nuitee
J
John • couple • nz
1
2026-05-03 • via Nuitee
M
Mary • solo_traveller • nz
9
Pros:

Clean and comfortable

2026-05-02 • via Nuitee
L
Louise • couple • nz
9
2026-05-01 • via Nuitee
A
Amrish • solo_traveller • in
5
2026-04-28 • via Nuitee
S
Sreerahul • family_with_children • nz
7
2026-04-27 • via Nuitee
S
Singh • extended_group • nz
8
2026-04-26 • via Nuitee
S
Suren • couple • nz
3
Will NOT prefer or recommend this hotel until ventilation is improved and bed changed to king size.
Pros:

Good location,friendly staff

Cons:

Room stinking and no ventilation sealed windows,no windows,feeling breathless,,bed too small.I paid $127 per night where as advertised on hotel banner $89 per night

2026-04-26 • via Nuitee
L
Lukas • solo_traveller • lt
7
Pros:

Clean, comfy.

Cons:

No heater in the shower/toilet room, when leaving the shower, you will feel cold immediately. As well cannot get your towels dry which is usually a default everywhere. Also no carpets in the room, so have slippers ready if you decide to stay, otherwise you will get cold feet quickly too. Lastly, the dinning area was super cold too, probably 12-14 celsius, had to eat breakfast with a hood on, food gets cold pretty immediately when you put it on the plate. If I am not mistaken, main entrance door was open during this chilly morning. Small things you could say overall, however it gives you bit of discomfort, but other than that, everything else was alright.

2026-04-26 • via Nuitee
J
Jenni • solo_traveller • nz
10
Perfect
Pros:

It was quiet

Cons:

Nothing

2026-04-24 • via Nuitee
C
Chloe • couple • nz
7
Pros:

Clean, easy to access, accepted our very last minute booking

Cons:

Room was very basic but did the job

2026-04-21 • via Nuitee
E
Elizabeth • couple • nz
4
Pros:

Clean in kitchen area. Toilet and bathroom

Cons:

Sheet had light stain. Beds very uncomfortable. Had dip in the middle

2026-04-20 • via Nuitee
K
Kerry • extended_group • nz
8
Great little budget hotel very close to gondola ride
Pros:

Great location. Clean and tidy perfect for our little group . Staff we very helpful

2026-04-19 • via Nuitee
X
XIAN • solo_traveller • jp
8
2026-04-18 • via Nuitee
• couple • nz
7
2026-04-13 • via Nuitee
J
JOHANNES • couple • id
6
2026-04-13 • via Nuitee