Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Heated pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Reasonably spacious rooms
Cons:
Poor cleanliness in shared areas
Inconsistent room amenities

Categories

Cleanliness
6.31
The rooms were reasonably clean, but shared bathrooms were extremely dirty and moldy.
Service
8.28
Staff was very friendly and helpful, though there were issues with room readiness.
Location
9.32
Location was very good, central and close to most activities and places to visit.
Room Quality
7.27
Room was spacious; however, issues with cleanliness and maintenance were noted.
Amenities
7.8
The hotel offered nice amenities, like a heated pool, but lacked some basics like AC.
Value for Money
8.76
Overall, it was value for money despite some shortcomings.
Food and Beverage
7.31
Tea and coffee facilities were insufficient in the room.
Overall Experience
8.18
Overall it was a good stay, with several positive aspects overshadowed by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:34

Property Description

Unique Location and Views

Urban Lounge Sleepery is perfectly situated in the heart of the town centre, offering stunning views overlooking the picturesque Kuirau Geothermal Park. Just a stone's throw away, the serene lake provides a tranquil backdrop for your stay.

Modern Amenities and Community Spaces

Our hostel goes beyond just accommodation, providing innovative co-working and co-living spaces that foster a sense of community and belonging. Unwind and socialize in the thermally heated outdoor swimming pool, adding a touch of luxury to your travel experience.

Convenience and Accessibility

Conveniently located a short 3-minute walk from the bustling city centre, Urban Lounge Sleepery offers easy access to a variety of dining, shopping, and entertainment options. With complimentary parking (subject to availability), your stay in Rotorua is guaranteed to be both convenient and memorable.

Book your stay at Urban Lounge Sleepery now for an unforgettable experience in Rotorua!

Important information:

Please note that 2.5% surcharge will be applied on all transactions, this includes prepayment for Non Refundable policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

Location

Guest Reviews

7.9
Based on 1151 reviews
Cleanliness: 6.31
Service: 8.28
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.18
D
Dumitru-Octavian • solo_traveller • ro
10
Minunat
Pros:

Camera a fost curată. La bucătărie am avut cele necesare pentru a pregăti masa.

2026-02-14 • via Nuitee
P
Paige • extended_group • nz
10
2026-02-12 • via Nuitee
K
Kerryann • family_with_children • nz
8
Awesome!
Pros:

Good location, even though we were in a corner unit next to the bar downstairs, we didn't hear any major noise.

Cons:

Having to walk up the stairs with bags lol

2026-02-11 • via Nuitee
J
Janin • family_with_children • nz
10
Just an amazing place to stay.
Pros:

The property has all facilities that needed for a comfortable stay. Everything was so clean and tidy. The. Beds were super comfy and clean. It is so close to the city centre and all attractions. The staff was so helpful. He is a real asset for this company. Definitely we will stay there again and will suggest my friends and family to stay there too.

2026-02-09 • via Nuitee
T
Tim • couple • nz
1
2026-02-09 • via Nuitee
R
Royale • family_with_children • nz
10
Pros:

Was such a lovely stay for the price it was great right in town near all the food shops a few miniuts walk we had a ground room with a balcony right out to the pool. The bed was comfy plenty of towels and a kitchenette. Only thing was my son could open the door and there was no lock from the inside so had to push the chair against it we will be back for sure.

2026-02-08 • via Nuitee
W
Werner • couple • de
6
Zweifelhafter Aufenthalt in einem in die Jahre gekommenen Hotel
Pros:

Zentrale Lage und Größe des Zimmers

Cons:

In die Jahre gekommenes Hotel mit Betonplatten im Treppenhaus und ohne Klimaanlage. Vorhänge im Aussenbereich des Hotels verdreckt. Toiletten im Empfangsbereich nicht sauber

2026-01-31 • via Nuitee
P
per • family_with_children • dk
8
2026-01-31 • via Nuitee
R
Riccardo • family_with_children • nz
10
2026-01-30 • via Nuitee
D
David • solo_traveller • gb
10
With the exception of the lack of a lift we had a great stay and would use this accomodation again.
Pros:

Great location very clean

Cons:

No lift to upper floors.

2026-01-28 • via Nuitee
K
krisca • couple • nz
7
Pros:

its accessible in town

Cons:

i had a hard time checking in as i arrived at night

2026-01-27 • via Nuitee
A
Alexis • family_with_children • gb
10
Pros:

Location to park also to central Rotorua.
Staff very corteous and helpful .
Room clean, very comfy bed, great view

Cons:

Nothing everything perfect

2026-01-26 • via Nuitee
L
Lisa • family_with_children • nz
4
$230 per night for a room like this is disgraceful. I will be following up with a formal complaint.
Pros:

Location

Cons:

Shower water temperature was lukewarm!!, heating in room not working and no alternative heating in replacement.

2026-01-25 • via Nuitee
K
khadga • family_with_children • au
5
Not worth of money we paid
Cons:

Room to close stair and noisy at night
Could not rest due to high volume of people using stairs and making noise

2026-01-24 • via Nuitee
H
Haleigh • family_with_children • nz
4
Super hot room! Spa was cold.wouldnt stay again.
Pros:

The pool

Cons:

The hot room,no air con or fan.
Spa was cold.
Not value for money.

2026-01-23 • via Nuitee
H
Harry • solo_traveller • pf
5
2026-01-23 • via Nuitee
S
Sandeep • extended_group • nz
10
2026-01-23 • via Nuitee
R
Rachel • family_with_children • nz
6
2026-01-23 • via Nuitee
U
Utakea • family_with_children • nz
7
2026-01-22 • via Nuitee
Q
Quentin • family_with_children • nz
7
Overall good
Pros:

Good value for money a location is perfect

Cons:

Vacume rooms for longer staying people every 2 days

2026-01-22 • via Nuitee