CitySide Hotel Tauranga

Hotels
9 (538 reviews)
16 First Avenue , Tauranga , nz

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Convenient location
Cons:
Small room sizes
Limited food options
Noise issues from outside

Categories

Cleanliness
8.89
Most reviews mention the hotel as clean and well-maintained.
Service
9.36
Staff described as helpful and accommodating, contributing to a positive experience.
Location
9.4
Convenient location close to the city centre and restaurants, highlighted positively.
Room Quality
8.35
Room sizes mentioned as small for some, but overall decor and comfort were appreciated.
Amenities
8.88
Good amenities mentioned such as modern facilities, although some complaints about specific items.
Value for Money
9.34
Generally perceived as good value for the services provided.
Food and Beverage
8.39
Limited feedback on food, some mention of breakfast in the room as a downside.
Overall Experience
9.36
Positive sentiments across various reviews suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:02

Property Description

Luxurious 5-Star Stay in Tauranga

Modern Amenities: CitySide Hotel Tauranga offers air-conditioned rooms with top-notch facilities including a fridge, minibar, and a coffee machine. The private bathrooms come with complimentary toiletries and a hairdryer, while free WiFi keeps you connected. Some rooms even boast stunning city views.

Allergy-Free Environment: Rest assured in the allergy-free environment provided by the hotel, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 10 km from ASB Baypark Stadium and 5 km from Tauranga Airport, CitySide Hotel Tauranga is the perfect choice for travelers seeking luxury and convenience in Tauranga.

Book your stay at CitySide Hotel Tauranga now for a truly upscale experience in Tauranga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 538 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
M
Mathias solo_traveller ch
10
Pros:

Sehr kundenorientiert und äusserst freundlich!

2026-04-25 via Nuitee
A
angeline solo_traveller nz
10
2026-04-24 via Nuitee
S
stephen solo_traveller nz
10
Greatbatau
Pros:

Great accommodation. Beautiful presented, clean and tidy. Great staff

Cons:

Nothing

2026-04-23 via Nuitee
R
Rebecca solo_traveller nz
10
Easy process to book in, great location and free parking right in the CBD
Pros:

Clean tidy and modern

Cons:

Nothing not to like

2026-04-23 via Nuitee
Z
Zhiwei family_with_children nz
9
Pros:

Very good location, good quality of towels.

Cons:

The duvet is a little bit too warm

2026-04-22 via Nuitee
A
Anton couple nz
8
Great location. Clean room.
2026-04-22 via Nuitee
L
Linda couple gb
10
Pros:

Good location with parking, within walking distance to shops, cafes and restaurants. Room was very clean, comfortable bed, smooth check in / out, friendly staff. Lovely breakfast served in the room was wonderful. Highly recommend.

2026-04-22 via Nuitee
J
Jing family_with_children nz
9
2026-04-20 via Nuitee
J
Jan family_with_children nz
10
We really enjoyed our stay. The location was great and the room clean and comfortable.
Pros:

The room was clean and spacious. It had 3 comfy beds, 2 comfy chairs, a good sized tv, and a fabulous coffee maker. The bathroom was very roomy. Most of all we loved how quiet the room was.
It has easy access to the car from a side door rather than having to go through reception.

Cons:

The view was a brick wall.

2026-04-17 via Nuitee
C
Cherie Adams solo_traveller nz
8
Pros:

Nice just a little small

2026-04-15 via Nuitee
B
Brett solo_traveller sg
10
2026-04-15 via Nuitee
M
Madeleine extended_group ch
9
Sehr stylische Unterkunft im Zentrum von Tauranga
Pros:

Die Unterkunft ist sehr modern. Zimmer und Bad haben ein ganz tollen Lichtdesign. Parkplatz ist vor dem Zimmer und das Hotel ist in Gehdistanz zur Innenstadt und vielen Restaurants. Witzig ist die Idee mit dem Frühstücksservice: am Vorabend kann man ankreuzen, was man gerne hätte und es wird als Roomservice auf einem Tablet gebracht.

Cons:

Eher ringhörig (schon gedämpft, doch man hört die anderen Leute)

2026-04-14 via Nuitee
L
Lyndon solo_traveller nz
10
Recommended stay
Pros:

Great hospitality nothing was a problem, was able to extend my stay due to the bad weather

2026-04-12 via Nuitee
J
Joanne solo_traveller au
8
2026-04-12 via Nuitee
Y
Yong solo_traveller nz
10
2026-04-11 via Nuitee
J
Jussy solo_traveller nz
10
Pros:

Very clean and staff were so hospitable. Room was modern and well laid out for a small room would happily stay there again

2026-04-11 via Nuitee
S
Sungesh couple nz
10
Excellent
Pros:

Location, accessibility and cleanliness.

Cons:

Could have had a room safe!

2026-04-11 via Nuitee
A
Andrea couple nz
8
2026-04-09 via Nuitee
S
sudhir family_with_children au
8
Pros:

It’s nice and clean

Cons:

Don’t have any views from window of my room

2026-04-09 via Nuitee
V
Vivien couple nz
8
Very comfortable, clean and tidy, just a small room
Pros:

Location

Cons:

Very small room

2026-04-07 via Nuitee