CitySide Hotel Tauranga

Hotels
9 (568 reviews)
16 First Avenue , Tauranga , nz

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Convenient location
Cons:
Small room sizes
Limited food options
Noise issues from outside

Categories

Cleanliness
8.89
Most reviews mention the hotel as clean and well-maintained.
Service
9.36
Staff described as helpful and accommodating, contributing to a positive experience.
Location
9.4
Convenient location close to the city centre and restaurants, highlighted positively.
Room Quality
8.35
Room sizes mentioned as small for some, but overall decor and comfort were appreciated.
Amenities
8.88
Good amenities mentioned such as modern facilities, although some complaints about specific items.
Value for Money
9.34
Generally perceived as good value for the services provided.
Food and Beverage
8.39
Limited feedback on food, some mention of breakfast in the room as a downside.
Overall Experience
9.36
Positive sentiments across various reviews suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:02

Property Description

Luxurious 5-Star Stay in Tauranga

Modern Amenities: CitySide Hotel Tauranga offers air-conditioned rooms with top-notch facilities including a fridge, minibar, and a coffee machine. The private bathrooms come with complimentary toiletries and a hairdryer, while free WiFi keeps you connected. Some rooms even boast stunning city views.

Allergy-Free Environment: Rest assured in the allergy-free environment provided by the hotel, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 10 km from ASB Baypark Stadium and 5 km from Tauranga Airport, CitySide Hotel Tauranga is the perfect choice for travelers seeking luxury and convenience in Tauranga.

Book your stay at CitySide Hotel Tauranga now for a truly upscale experience in Tauranga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 568 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
M
Mark • solo_traveller • nz
10
2026-05-13 • via Nuitee
J
J & J Ford • solo_traveller • au
9
Everything but...
Pros:

The room was spacious, very clean and very comfortable. The chairs were a great comfortable place to rest off the bed. The bed was the best of 5 different hotels we stayed in during our trip. The shower itself was spacious and great water pressure plus bonus face wipes were a nice touch. The continental breakfast was satisfactory - no issues. Ample free parking. Good walking distance to a bunch of restaurants / food outlets.

Cons:

Our only complaint was the size of the bathroom itself (not the shower which was excellent). The rest of the room was so compact you have to twist over the toilet to reach any of the towels, and of the counter space, and when using the toilet it was a very tight fit (think caravan toilet sizing). I often used the foyer shared toilet as the one in the room was just too cramped.

2026-05-12 • via Nuitee
S
Sean • couple • nz
10
Pros:

Cleanliness, location and complimentary breakfast

Cons:

N/A

2026-05-11 • via Nuitee
N
Norman • solo_traveller • nz
9
Pros:

Great location close to the city and water, but nice and peaceful as well. Parking is easy too.

Cons:

nothing

2026-05-11 • via Nuitee
S
Sarai • extended_group • nz
9
Great location, clean, comfortable and good amount of space for 3 of us.
Pros:

Very clean, and comfortable. Had everything we needed for the stay.

2026-05-11 • via Nuitee
B
Barbs • couple • nz
10
Lovely new hotel.
Pros:

I was a lovely new hotel, nice and close to central Tauranga. Clean and nicely laid out rooms. Free carparks outside the rooms. Will be staying there again.

Cons:

I liked everything.

2026-05-06 • via Nuitee
M
Michelle • solo_traveller • nz
9
Pros:

Clean and tidy and quiet

2026-05-04 • via Nuitee
I
Ivan • couple • au
10
2026-05-04 • via Nuitee
M
Maria • solo_traveller • nz
10
Pros:

Last minute booking but made the right choice, beds were super comfy, walking distance to the cbd and we got an early check in which worked perfectly with our plans that day. Would definitely stay again

2026-04-30 • via Nuitee
C
Charles • couple • au
9
Very good accommodation, would definitely book to stay again, and good value for money
Pros:

Great place to stay, very clean and easy on site parking. Walking distance to restaurants and waterfront

Cons:

availability of a hot breakfast option

2026-04-28 • via Nuitee
M
Michelle • solo_traveller • nz
10
Very clean and tidy, the owner is lovely. Would stay here 100% again next time we're in Tauranga.
Pros:

Very clean and tidy, the owner is lovely. Would stay here 100% again next time we're in Tauranga.

2026-04-28 • via Nuitee
L
Linda • solo_traveller • nz
9
2026-04-28 • via Nuitee
P
Paulina • couple • nz
10
Excellent convenient to our needs.
Pros:

We were very happy with the complete package.

2026-04-27 • via Nuitee
S
Stephen • solo_traveller • nz
10
2026-04-27 • via Nuitee
R
Rita Yassi • solo_traveller • nz
7
Pros:

Location was great

Cons:

The breakfast was mainly sugar based food

2026-04-26 • via Nuitee
P
Priscilla • solo_traveller • nz
10
Pros:

Effortless booking, check in communication . Central to everything.
Clean, comfortable.

Cons:

No microwave.

2026-04-26 • via Nuitee
M
Mathias • solo_traveller • ch
10
Pros:

Sehr kundenorientiert und äusserst freundlich!

2026-04-25 • via Nuitee
A
angeline • solo_traveller • nz
10
2026-04-24 • via Nuitee
R
Rebecca • solo_traveller • nz
10
Easy process to book in, great location and free parking right in the CBD
Pros:

Clean tidy and modern

Cons:

Nothing not to like

2026-04-23 • via Nuitee
S
stephen • solo_traveller • nz
10
Greatbatau
Pros:

Great accommodation. Beautiful presented, clean and tidy. Great staff

Cons:

Nothing

2026-04-23 • via Nuitee