CitySide Hotel Tauranga

Hotels
9 (631 reviews)
16 First Avenue , Tauranga , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Convenient location
Cons:
Small room sizes
Limited food options
Noise issues from outside

Categories

Cleanliness
8.89
Most reviews mention the hotel as clean and well-maintained.
Service
9.36
Staff described as helpful and accommodating, contributing to a positive experience.
Location
9.4
Convenient location close to the city centre and restaurants, highlighted positively.
Room Quality
8.35
Room sizes mentioned as small for some, but overall decor and comfort were appreciated.
Amenities
8.88
Good amenities mentioned such as modern facilities, although some complaints about specific items.
Value for Money
9.34
Generally perceived as good value for the services provided.
Food and Beverage
8.39
Limited feedback on food, some mention of breakfast in the room as a downside.
Overall Experience
9.36
Positive sentiments across various reviews suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:02

Property Description

Luxurious 5-Star Stay in Tauranga

Modern Amenities: CitySide Hotel Tauranga offers air-conditioned rooms with top-notch facilities including a fridge, minibar, and a coffee machine. The private bathrooms come with complimentary toiletries and a hairdryer, while free WiFi keeps you connected. Some rooms even boast stunning city views.

Allergy-Free Environment: Rest assured in the allergy-free environment provided by the hotel, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 10 km from ASB Baypark Stadium and 5 km from Tauranga Airport, CitySide Hotel Tauranga is the perfect choice for travelers seeking luxury and convenience in Tauranga.

Book your stay at CitySide Hotel Tauranga now for a truly upscale experience in Tauranga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 631 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
T
Theresa • couple • nz
9
Pros:

Stayed for the AIMs games and the location was perfect. Walking distance to several eateries, off street parking, clean and friendly service.

Cons:

Nothing

2026-09-09 • via Nuitee
R
Richard • solo_traveller • nz
9
Very happy and wouldn't hesitate to stay again.
Pros:

Very handy location was able to walk to multiple dinner choices. Good parking on site.

Cons:

Only small thing was that there isn't a good space to work from. Made do though.

2026-09-07 • via Nuitee
A
Allwyn • couple • nz
9
2026-09-05 • via Nuitee
S
SandK Hatfull • solo_traveller • nz
10
Best Stay!
Pros:

This is the second time staying at CitySide Hotel, we love the location, customer service is amazing, facility is light and bright and very clean.

Cons:

That we had to leave, but we will definitely be back.

2026-09-05 • via Nuitee
R
Rhonda • couple • nz
9
2026-09-02 • via Nuitee
C
Chan • solo_traveller • nz
10
2026-08-24 • via Nuitee
K
Kathryn • solo_traveller • nz
8
2026-08-23 • via Nuitee
N
Nicoletta • couple • it
3
2026-08-21 • via Nuitee
N
Neil • couple • nz
9
Cons:

No breakfast bowls provided

2026-08-17 • via Nuitee
J
Justine • couple • nz
7
Perfectly fine but a bit more down scale than I expected
Pros:

Simple, adequate for our needs, comfortable bed. Clean and everything worked

Cons:

More of a motel than a hotel in terms of scale and services but without the kitchen

2026-08-14 • via Nuitee
M
Morton • solo_traveller • nz
9
I would stay again
Pros:

Very well-appointed rooms, nice products available and very clean, new and comfortable bed.

Cons:

Room was small, but as I was travelling alone it didnt matter

2026-08-14 • via Nuitee
C
Charlotte • solo_traveller • nz
7
Pros:

I liked that it was close to where I needed to go the parking was great. The location its self was a great place.

Cons:

The things in the immediate area were dumb. Everything was closed down so alot of e.mpty shops. Im not saying I didnt like it but it would have been nice to have a hot breakfast.

2026-08-13 • via Nuitee
S
Steve • couple • nz
10
Pros:

Very helpful friendly staff. Beautiful clean facilities. Excellent stay

2026-08-09 • via Nuitee
P
Paige • extended_group • nz
9
Exactly what we were looking for.
Pros:

Such a nice tidy property, clean facilities. Good sized rooms and a really good location to the cbd. A $3 lime scooter ride away from the strand. And it is really quiet which was nice to come back to.

Cons:

How clean and modern the facilities were.

2026-08-09 • via Nuitee
J
Joe • couple • nz
10
2026-08-09 • via Nuitee
B
Briez • couple • nz
10
2026-08-09 • via Nuitee
P
Paige • couple • nz
9
Exactly what we wanted
Pros:

Good sized rooms for our price, really clean modern facilities. Perfect location

Cons:

Maybe just that there’s no elevator and I had hurt my back, but that just meant my partner had to carry our bags so a win for me. Everything was lovely though.

2026-08-09 • via Nuitee
U
Uwe • couple • ch
10
2026-08-07 • via Nuitee
J
Jasmine • family_with_children • nz
10
Great service, location, and accommodation
Pros:

Close to city centre shops, cafes, service stations etc, great customer service, very clean, affordable accommodation. Def recommend and will be booking again

Cons:

N/A

2026-08-04 • via Nuitee
J
Jasmine • family_with_children • nz
10
Will be a regular customer and book here for our yearly event stays
Pros:

Thanks for an excellent stay Jamie and organising to ship my item back to me! Jamie called me to let me know I forgot my daughter’s belongings

Cons:

N/A

2026-08-04 • via Nuitee