CitySide Hotel Tauranga

Hotels
9 (599 reviews)
16 First Avenue , Tauranga , nz

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Convenient location
Cons:
Small room sizes
Limited food options
Noise issues from outside

Categories

Cleanliness
8.89
Most reviews mention the hotel as clean and well-maintained.
Service
9.36
Staff described as helpful and accommodating, contributing to a positive experience.
Location
9.4
Convenient location close to the city centre and restaurants, highlighted positively.
Room Quality
8.35
Room sizes mentioned as small for some, but overall decor and comfort were appreciated.
Amenities
8.88
Good amenities mentioned such as modern facilities, although some complaints about specific items.
Value for Money
9.34
Generally perceived as good value for the services provided.
Food and Beverage
8.39
Limited feedback on food, some mention of breakfast in the room as a downside.
Overall Experience
9.36
Positive sentiments across various reviews suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:02

Property Description

Luxurious 5-Star Stay in Tauranga

Modern Amenities: CitySide Hotel Tauranga offers air-conditioned rooms with top-notch facilities including a fridge, minibar, and a coffee machine. The private bathrooms come with complimentary toiletries and a hairdryer, while free WiFi keeps you connected. Some rooms even boast stunning city views.

Allergy-Free Environment: Rest assured in the allergy-free environment provided by the hotel, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 10 km from ASB Baypark Stadium and 5 km from Tauranga Airport, CitySide Hotel Tauranga is the perfect choice for travelers seeking luxury and convenience in Tauranga.

Book your stay at CitySide Hotel Tauranga now for a truly upscale experience in Tauranga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 599 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
L
Lupeiki family_with_children ck
10
Amazing location, great food & fancy spotless rooms.
Pros:

I have stayed once before & it was so easy to check in. The rooms are exceptionally clean which I love, it’s also quite affordable too. Parking is such a plus, you have to pay for some hotels.

Cons:

Not about the property just wished we could have stayed longer

2026-06-27 via Nuitee
D
David solo_traveller nz
8
2026-06-16 via Nuitee
D
Dion extended_group nz
8
Weekend away in paradise
Pros:

Good price, good location, great rooms

Cons:

Nothing

2026-06-15 via Nuitee
J
Jodie couple nz
9
Pros:

Great location, modern, very clean and tidy, good breakfast, friendly staff.

2026-06-14 via Nuitee
P
Peter couple nz
8
Pros:

Comfortable and warm

Cons:

No dish washing materials

2026-06-13 via Nuitee
P
Phil And Natalie solo_traveller nz
9
Enjoyed our stay
Pros:

Very well laid out, clean and comfortable. Great location for getting to places in town

Cons:

Aircon made sounds throughout the night but that was a minor thing

2026-06-12 via Nuitee
L
Leanna couple nz
10
Very comfortable.
Pros:

Host Jamie was very helpful.

Cons:

The price.

2026-06-10 via Nuitee
P
Perrett solo_traveller nz
8
Cons:

Room was smaller than expected.

2026-06-09 via Nuitee
K
Kyle solo_traveller nz
10
Pros:

Everything

2026-06-05 via Nuitee
D
Damian solo_traveller au
10
2026-06-04 via Nuitee
B
Boby solo_traveller nz
9
2026-06-04 via Nuitee
K
kathryn extended_group au
8
2026-06-02 via Nuitee
A
Arianne family_with_children nz
10
Pros:

Walking distance to City Centre (Food Restaurants, Shop), 15min. Drive to Bayfair
mall, Very comfortable bed, Clean, quiet, friendlg staff, 100% Will surely comeback! AAA+++

2026-06-02 via Nuitee
D
Daniel couple nz
10
Pros:

Super clean

Cons:

Bed way to soft

2026-06-01 via Nuitee
D
Dominiko couple nz
9
2026-06-01 via Nuitee
M
Maja couple nz
9
Convenient and comfortable stay
Pros:

Clean room, nice comfortable bed. Staff was kind , great location for us and complementary breakfast .

2026-05-31 via Nuitee
M
Mumble 13 couple nz
10
Absolutely delightful, couldn't have asked for a better place. Recommended to all.
Pros:

I was a bit skeptical about the great reviews online and the affordable rate but decided to give it a try. It was as good as the reviews said it was! Spotlessly clean, well designed, 2 comfortable armchairs, a wonderful bed, coffee maker, we loved the lighting in the room, and breakfast - wow! It was free with our booking.com deal and it was delicious and very generous. That's the only place we will stay in Tauranga in future. AND the price was well below many of Tauranga's 'better' hotels/motels.

Cons:

We would have liked to stay much longer. Maybe next time.

2026-05-30 via Nuitee
C
Curle solo_traveller nz
9
Pros:

Good size room and super clean. Easy to get to and location great.

Cons:

TV viewing needs sky to access movies

2026-05-29 via Nuitee
J
Justin couple nz
10
2026-05-28 via Nuitee
B
Bruce solo_traveller nz
9
Clean and quiet
Pros:

This Hotel was immaculately clean right from walking in. Friendly staff and easy check-in.
They had coffee pod machines in the room which was amazing. Beds really comfortable, the air conditioning is better than heatpumps in my opinion, it is quieter and I appreciated that, also as stated room was soundpoof, we could not hear anything from the rooms either side at all during our stay.

Cons:

The only thing that was a bit of an annoyance, was the led light poles in the parking lot that shine right at the windows, although the curtains are decent you couldn't have a blackout room.

2026-05-28 via Nuitee