CitySide Hotel Tauranga

Hotels
9 (631 reviews)
16 First Avenue , Tauranga , NZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Convenient location
Cons:
Small room sizes
Limited food options
Noise issues from outside

Categories

Cleanliness
8.89
Most reviews mention the hotel as clean and well-maintained.
Service
9.36
Staff described as helpful and accommodating, contributing to a positive experience.
Location
9.4
Convenient location close to the city centre and restaurants, highlighted positively.
Room Quality
8.35
Room sizes mentioned as small for some, but overall decor and comfort were appreciated.
Amenities
8.88
Good amenities mentioned such as modern facilities, although some complaints about specific items.
Value for Money
9.34
Generally perceived as good value for the services provided.
Food and Beverage
8.39
Limited feedback on food, some mention of breakfast in the room as a downside.
Overall Experience
9.36
Positive sentiments across various reviews suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:02

Property Description

Luxurious 5-Star Stay in Tauranga

Modern Amenities: CitySide Hotel Tauranga offers air-conditioned rooms with top-notch facilities including a fridge, minibar, and a coffee machine. The private bathrooms come with complimentary toiletries and a hairdryer, while free WiFi keeps you connected. Some rooms even boast stunning city views.

Allergy-Free Environment: Rest assured in the allergy-free environment provided by the hotel, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 10 km from ASB Baypark Stadium and 5 km from Tauranga Airport, CitySide Hotel Tauranga is the perfect choice for travelers seeking luxury and convenience in Tauranga.

Book your stay at CitySide Hotel Tauranga now for a truly upscale experience in Tauranga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 631 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
T
Taima • couple • nz
8
Quiet, handy and comfortable place for short stay
Pros:

Have stayed here a few times now. Modern, comfortable space - close to shops and places to eat. Can park right outside and unload/ load car from bottom units. Comfortable bed

Cons:

The coffee / tea supplies are the bare minimum. Would be good to have a few more utensils eg. Bottle opener, Salt/ pepper. Cost is on the higher side.

2026-10-14 • via Nuitee
A
Ainslie • solo_traveller • nz
9
2026-10-10 • via Nuitee
N
Nicola • solo_traveller • nz
10
Pros:

Staff were great and delivered our breakfast promptly even though we got our form in after tge cutoff time. Room was clean and comfortable and breakfast lovely.

2026-10-10 • via Nuitee
H
Harrison • solo_traveller • nz
10
2026-10-10 • via Nuitee
J
John • family_with_children • nz
10
Really nice
Pros:

Stayed before and great location

2026-10-09 • via Nuitee
N
Natalie • solo_traveller • au
10
Pros:

Very clean and quiet yet close to town

2026-09-19 • via Nuitee
P
Priya • solo_traveller • nz
10
Worth money with amazing comfortable experience
Pros:

Everything at the property is great, amazing customer service, cleanliness, onsite EV charging.

Cons:

Nothing at all that I can think of.

2026-09-18 • via Nuitee
M
matthew • solo_traveller • nz
9
2026-09-17 • via Nuitee
A
Andy • solo_traveller • nz
9
Great.
Pros:

Very clean and tidy. Great location.

Cons:

Nothing.

2026-09-15 • via Nuitee
S
sione • solo_traveller • nz
10
2026-09-15 • via Nuitee
R
Rudi • solo_traveller • nz
9
Great premises, close to many facilities, with great parking.
Pros:

Location was great, in the heart of the CBD. The room was very clean, modern and the service was good.

Cons:

Nothing major other than having milk in the fridge, but this is a small thing.

2026-09-14 • via Nuitee
J
Julia • solo_traveller • nz
10
Pros:

Bright modern rooms, very secure facilities

2026-09-14 • via Nuitee
T
Theresa • couple • nz
9
Pros:

Stayed for the AIMs games and the location was perfect. Walking distance to several eateries, off street parking, clean and friendly service.

Cons:

Nothing

2026-09-09 • via Nuitee
R
Richard • solo_traveller • nz
9
Very happy and wouldn't hesitate to stay again.
Pros:

Very handy location was able to walk to multiple dinner choices. Good parking on site.

Cons:

Only small thing was that there isn't a good space to work from. Made do though.

2026-09-07 • via Nuitee
S
SandK Hatfull • solo_traveller • nz
10
Best Stay!
Pros:

This is the second time staying at CitySide Hotel, we love the location, customer service is amazing, facility is light and bright and very clean.

Cons:

That we had to leave, but we will definitely be back.

2026-09-05 • via Nuitee
A
Allwyn • couple • nz
9
2026-09-05 • via Nuitee
R
Rhonda • couple • nz
9
2026-09-02 • via Nuitee
C
Chan • solo_traveller • nz
10
2026-08-24 • via Nuitee
K
Kathryn • solo_traveller • nz
8
2026-08-23 • via Nuitee
N
Nicoletta • couple • it
3
2026-08-21 • via Nuitee