Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Spacious rooms
Good location
Cons:
Noise from external sources
Minor maintenance issues

Categories

Cleanliness
8.51
Many reviews compliment the cleanliness, but some mention issues like leftover clothing and low water pressure.
Service
9.48
Staff were frequently praised for their friendly and accommodating service.
Location
9.02
Location was generally seen as good, though some minor noise issues were reported.
Room Quality
9.47
Rooms are spacious and comfortable according to multiple reviews.
Amenities
8.5
Facilities like the pool and sauna were well-received, but there were comments about insufficient bathroom space.
Value for Money
9.46
Overall stay is perceived as good value for the amenities provided.
Food and Beverage
9.51
Food options near the hotel received positive remarks, though the hotel itself wasn't mentioned.
Overall Experience
9.68
The overall sentiment from reviews is very positive, with a general satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:22

Property Description

Luxurious Accommodation with Stunning Views
Newina Rotorua is a 5-star hotel in Rotorua offering a perfect blend of luxury and comfort. Each room provides breathtaking mountain views and access to a terrace and sauna, ensuring a relaxing stay.

Top-Notch Amenities
Enjoy a range of amenities including an outdoor pool, fitness center, and a garden, perfect for unwinding after a day of exploring. Indulge in delicious meals at the American restaurant or stay connected with free WiFi throughout the property.

Adventure Awaits
Explore the surrounding area with popular activities like hiking and cycling, or take advantage of car hire services to visit nearby attractions like Paradise Valley Springs and Buried Village. Book your stay at Newina Rotorua for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9.2
Based on 1368 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 9.47
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.68
T
Tralese • solo_traveller • nz
10
2026-09-19 • via Nuitee
L
Lyn • extended_group • nz
9
Pros:

Interior very new

Cons:

Has to keep front window blinds fully on to get some privacy. Great location with Woolies and a number of fast food restaurants just across the road, but you will also get the noise from the main road due to this

2026-09-18 • via Nuitee
Y
YANG • solo_traveller • nz
8
2026-09-16 • via Nuitee
R
Rowan • couple • au
9
Nice place, stay if you can, close to woolies
Pros:

Nice carpet and beds, comfortable unit

Cons:

.

2026-09-16 • via Nuitee
S
Sun • couple • au
10
2026-09-14 • via Nuitee
D
Doug • couple • nz
4
Convenient but disappointing. at the price.
Pros:

Location and private spa pool.

Cons:

Ridiculous pressure required to open door and we are strong people. Shower that spills water onto floor as no stop on top of bath, No salt. Crockery stacked in low cupboard with most used at the back. Small roll of toilet paper with no backup. Bed too short. Overall very disappointing for a couple who spend a lot of time on the road and use a lot of hotel/motels.

2026-09-14 • via Nuitee
J
JaxP2 • couple • nz
7
Enjoyed our Stay, room was comfy & clean!
Pros:

Bed was great & the place was super clean & tidy.

Cons:

TV variety. Apps would have been great as not many options available on Sky. Spa bath filled/readied for stay would have been great as took 45min just to fill.

2026-09-06 • via Nuitee
K
Kitty • extended_group • nz
8
2026-09-06 • via Nuitee
A
Alexandra • couple • nz
7
Lovely, comfortable room, but very disappointing spa experience considering it was the main reason we booked this room.
Pros:

The room itself was very good. It was clean, comfortable and had everything we needed for the weekend, including a microwave, stovetop, fridge, sink and tea and coffee facilities. The bed was comfortable, the shower had great pressure and being able to park right outside the room made arriving and leaving really easy.

Cons:

We specifically booked this room and paid more because it included a private spa pool, so unfortunately this was a big disappointment.

When we arrived, the spa was completely empty, uncovered and did not look particularly clean. We had expected a functioning spa pool that would be ready to use, and I could not find anything in the Booking.com listing explaining that guests would need to clean and fill it themselves.

My partner asked reception about it and mentioned that it did not look clean. He was told it was fine and was given a towel to clean it himself. We then started filling it, but it took so long that we had to leave for dinner before it was ready. When we came back, the water had drained away because the plug was not sealing properly.

The following day, a very lovely member of the cleaning team helped us try several different plugs before we finally found one that held the water. We eventually managed to fill the spa and use it, but the jets were very weak and after they had been running for a while the water looked dirty, so it was not a particularly enjoyable experience and we only used it once.

I think this could have been handled much better. At check in it would have helped enormously to be told that the spa would be empty and needed to be filled before use. More importantly, for a room advertised and priced with a private spa pool, I would expect it to be clean, functional and ready for guests to enjoy.

2026-09-05 • via Nuitee
W
Wei • couple • nz
10
2026-09-05 • via Nuitee
W
Wei • solo_traveller • nz
10
2026-09-05 • via Nuitee
N
Neve • couple • au
10
2026-09-04 • via Nuitee
A
Alexandra • couple • au
9
2026-09-04 • via Nuitee
J
Jason • solo_traveller • au
9
Pros:

Comfortable Bed

Cons:

Shower water pressure wasn't great

2026-09-03 • via Nuitee
K
khala jane • couple • nz
10
2026-09-03 • via Nuitee
R
Rochelle • family_with_children • nz
9
Pros:

Comfy beds, spacious room. Good soundproofing as close to road. Will stay again.

2026-09-01 • via Nuitee
L
Leane • solo_traveller • nz
6
Ok
Cons:

Missing basics like dish cloth , tea towel
Sky wouldn’t work , helpful staff member couldn’t resolve either
Parking confusing , someone else in our allocated spot for the whole duration ( with no permit on dash )

2026-08-30 • via Nuitee
B
Brian • solo_traveller • nz
8
2026-08-30 • via Nuitee
S
Sheryl • solo_traveller • nz
9
Pros:

The hot pools outside was awesome 👌

2026-08-29 • via Nuitee
A
Angelle • couple • nz
10
2026-08-29 • via Nuitee