Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Spacious rooms
Good location
Cons:
Noise from external sources
Minor maintenance issues

Categories

Cleanliness
8.51
Many reviews compliment the cleanliness, but some mention issues like leftover clothing and low water pressure.
Service
9.48
Staff were frequently praised for their friendly and accommodating service.
Location
9.02
Location was generally seen as good, though some minor noise issues were reported.
Room Quality
9.47
Rooms are spacious and comfortable according to multiple reviews.
Amenities
8.5
Facilities like the pool and sauna were well-received, but there were comments about insufficient bathroom space.
Value for Money
9.46
Overall stay is perceived as good value for the amenities provided.
Food and Beverage
9.51
Food options near the hotel received positive remarks, though the hotel itself wasn't mentioned.
Overall Experience
9.68
The overall sentiment from reviews is very positive, with a general satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:22

Property Description

Luxurious Accommodation with Stunning Views
Newina Rotorua is a 5-star hotel in Rotorua offering a perfect blend of luxury and comfort. Each room provides breathtaking mountain views and access to a terrace and sauna, ensuring a relaxing stay.

Top-Notch Amenities
Enjoy a range of amenities including an outdoor pool, fitness center, and a garden, perfect for unwinding after a day of exploring. Indulge in delicious meals at the American restaurant or stay connected with free WiFi throughout the property.

Adventure Awaits
Explore the surrounding area with popular activities like hiking and cycling, or take advantage of car hire services to visit nearby attractions like Paradise Valley Springs and Buried Village. Book your stay at Newina Rotorua for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9.2
Based on 1243 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 9.47
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.68
C
Coralee • family_with_children • nz
9
2026-04-11 • via Nuitee
S
Stephen • extended_group • gb
8
2026-04-10 • via Nuitee
R
Rubi Chuke • family_with_children • nz
5
Pros:

Good location.

Cons:

- The spa pool is dirty.
- Many ants and small insects on the indoor floor ground.
- The parking lot assigned to us was taken by others on the second day, we have to wait for the staff to find a place for us to park and was told to park by the fence in the end.
- We were given a corner room at the end, while others rooms are with sliding door. Only our door needs to be pushed inward to open, and there was a single sofa at the door. The door could only be opened about 45 degrees inward. It was very difficult to put the luggage into the room, the door was also very heavy, and it took a lot of effort to push the door, and then the small suitcase was barely put in in a very small space.

2026-04-10 • via Nuitee
C
Chihchien • family_with_children • tw
9
2026-04-09 • via Nuitee
S
Smith • extended_group • au
7
Pros:

Location
Good and comfortable beds
Modern room

Cons:

Leaky toilet
Not a smart tv
Kitchen lacking equipment
Tiny kitchen bin

2026-04-08 • via Nuitee
R
Richard • solo_traveller • nz
9
Modern and clean
Pros:

Great location

2026-04-08 • via Nuitee
N
Nicole • couple • au
8
2026-04-07 • via Nuitee
F
Fiona • family_with_children • nz
10
Pros:

Extra toilet was an unexpected bonus. Large rooms and lovely pool.

2026-04-06 • via Nuitee
V
Virath • family_with_children • nz
9
Pros:

Pool and Sauna

Cons:

No much stuff in the fridge.

2026-04-06 • via Nuitee
D
Daniel • family_with_children • au
9
2026-04-06 • via Nuitee
K
Kim • family_with_children • kr
6
Pros:

따뜻한 물이 잘 나오고 야외 및 내부 욕조가 있어요.

Cons:

근처에 패스트푸드점은 있지만 그외 다른 식당을 이용하기에는 먼 거리였어요.

2026-04-06 • via Nuitee
A
Allan • solo_traveller • au
10
2026-04-05 • via Nuitee
K
Koichi • family_with_children • jp
7
2026-04-03 • via Nuitee
W
William • extended_group • nz
8
Pros:

Staff is friendly, the facilities in room is fantastic, bed is comfortable.

Cons:

Everthing is good except the jacuzzi outside is a little bit dirty, it would be better if you clean that as well.

2026-04-02 • via Nuitee
A
Astrid • family_with_children • au
8
Location excellent
Pros:

The staff service and location was excellent.

Cons:

Spa wear and tear. The bath slip mat was mouldy.

2026-04-02 • via Nuitee
K
kenneth chow • couple • my
10
Perfect i would say , will come 2nd time if i visit rotorua
Pros:

Spacious and claen room, all facilities are clean , got a car parking spot just for u

2026-03-31 • via Nuitee
S
Scott • couple • gb
8
2026-03-31 • via Nuitee
J
Jennifer • solo_traveller • au
8
2026-03-30 • via Nuitee
N
Nunan • extended_group • au
7
2026-03-29 • via Nuitee
D
Diane • family_with_children • nz
10
Excellent room and lovely additional facilities including a heated pool.
Pros:

Modern rooms and fittings, well equipped kitchen, nice bathroom, very comfortable beds. Spa was a bonus too.

Cons:

The light coming on on the telephone

2026-03-28 • via Nuitee