Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Value for money issues with dining

Categories

Cleanliness
9.29
Overall cleanliness was highlighted positively; everything was super tidy.
Service
9.76
Staff was exceptional and went above and beyond; warmly welcomed by the manager.
Location
9.5
The location was praised for being peaceful and setting a tone for a proper holiday.
Room Quality
9.25
Rooms were described as beautiful and spacious with organic treats.
Amenities
9.28
Facilities were noted to be great with a beautiful pool and spa area.
Value for Money
8.24
At least one review noted issues with value for money regarding dining options.
Food and Beverage
8.79
Breakfast and dinner were positively mentioned, but some improvements were noted.
Overall Experience
9.46
Overall experience was fantastic with outstanding staff and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 16:05

Property Description

Luxurious Accommodation:
Hana Lodge, a 5-star hotel in Rotorua, offers a luxurious stay with an outdoor pool, sauna, and hot tub. The rooms are elegantly furnished, and guests can enjoy room service and attentive staff at the 24-hour front desk.

Dining and Recreation:
Indulge in exquisite dining at the on-site restaurant and unwind at the bar. For recreation, guests can play billiards and tennis, ensuring a fun-filled stay. The serene garden and terrace provide perfect spots to relax and enjoy the surroundings.

Convenient Location:
Located just 15 km from Rotorua International Stadium, Hana Lodge is close to attractions like Paradise Valley Springs and Tikitere - Hell's Gate Thermal Park. With free private parking and easy access to Rotorua Regional Airport, convenience is guaranteed for guests.

Experience luxury and convenience at Hana Lodge - book your stay now for an unforgettable getaway!

Important information:

Please note that there is a 2% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 235 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.5
Room Quality: 9.25
Amenities: 9.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.46
M
Marc • couple • nl
8
Pros:

Locatie, fraaie kamers, zwembad, restaurant ter plekke

Cons:

Ontbijt was niet goed georganiseerd. Kennelijk 1 persoon in de keuken en 1 in de bediening en zij konden het niet aan. Duurde allemaal eindeloos. En buffet werd slecht aangevuld.

2026-02-13 • via Nuitee
G
Gé • couple • be
8
2026-01-29 • via Nuitee
P
PATRICK • couple • fr
9
Pros:

Très joli établissement

Cons:

Chambre un peu petites rapportée au standing visé.

2026-01-29 • via Nuitee
A
Andrew • couple • us
7
2026-01-25 • via Nuitee
A
Alicia • couple • es
10
Outstanding
Pros:

One of the nicest places we have ever stayed. Feels like a fairytale, it’s unbelievably well kept, the staff was so friendly and helpful (thanks Rajiv!), we would have stayed longer if we could have.
Some alpacas came to greet us on the way in, made it even more special.

Cons:

Nothing

2026-01-25 • via Nuitee
H
Heather • couple • us
10
2026-01-23 • via Nuitee
M
Marie-Therese • couple • ch
7
Alles in allem war der Aufenthalt gut, aber das Preis leistungsverhältnis stimmt nicht.
Pros:

Sehr freundliches und herzliches Personal.
Sehr schöne Parkanlage.

Cons:

Nachtessen war ok aber das Preis Leistungsverhältnis stimmt nicht.

2026-01-22 • via Nuitee
C
Clare • family_with_children • gb
10
Perfect
Pros:

The manager Rajiv gave us such a friendly welcome and was available when we needed during our stay. He and the staff member Grace gave us lots of suggestions of what we should see and do. Overall the stay was intimate and friendly and so much to do in the area for the four days we were there

Cons:

Nothing!

2026-01-20 • via Nuitee
A
Anna • family_with_children • nz
10
2026-01-19 • via Nuitee
A
Alisha • couple • nz
10
From the moment we arrived until we left we were taken care of amazingly. The vibe of Hana lodge is like a fairytale I o
Pros:

We loved the location, being out of town set to tone for our trip and made us feel like we had a proper holiday away from the city. Everything was super tidy. The pool area was exceptional. Watching the stars in the spa was a fantasyland.

Cons:

NOTHING!

2026-01-19 • via Nuitee
S
Sarah • couple • us
10
Pros:

Beautiful property, great service and staff.

2026-01-16 • via Nuitee
C
Carl • couple • au
10
Well worth a visit
Pros:

Great facilities, they have thought of everything here. Great staff

2026-01-15 • via Nuitee
A
Adam • family_with_children • au
10
Outstanding! Beautiful rooms on stunning property. The food was superb. Exceeded our expectations.
2026-01-09 • via Nuitee
R
Rusty • couple • us
10
Wonderfully mystical
Pros:

Staff was exceptional and went above and beyond to assist us with a needed chiropractor. The grounds where mystical like being dropped in a fairytale. Alice in Wonderland ish. There is even a bamboo forest to walk through. Breakfast was exceptional. Artwork is throughout the grounds and within the building. Bunny were running around not to mention the bid pink bunny. Just a joy to be there.

Cons:

There is nothing we bid not like about this location.

2026-01-07 • via Nuitee
A
Amy • couple • us
10
Top Notch Boutique BnB - I would highly recommend it.
Pros:

Beautiful boutique BnB. Set in a rural (off the main driving route) and quiet location. Staff was super helpful and friendly. Loved the complimentary drink upon arrival and the chocolates in our room. The breakfast was top notch. The GM - Rajiv was very helpful suggesting activities and information about the area. AND the fresh flowers in every room, every table was amazing!

2026-01-06 • via Nuitee
L
Loy • couple • nz
10
Great place for a get away.
Pros:

Rajiv & his dedicated staff are amazing and looked after us at every step.

Cons:

Nothing

2025-12-27 • via Nuitee
R
Rick • couple • nz
7
2025-12-22 • via Nuitee
S
Sally • couple • au
9
Travelling Aussies. Hana Lodge was a beautifully presented & charming lodge, nestled away in the privacy of a lush g
Pros:

A beautifully presented & charming lodge, nestled away in the privacy of a lush green property close to Rotorua.

2025-12-20 • via Nuitee
Y
Yan • couple • fr
10
A fantastic stay thanks to outstanding staff!
Pros:

It was a real stay in paradise ! The park is gorgeous and the pool and spa area was great too.
The hotel itself is magnificent. Breakfast was great with a buffet and a à-la-carte menu with eggs and pancakes. The best of the best was the staff, super professionnal and kind and helpful. The receptionist who greeted us was lovely and a real ray of sunshine during our stay.

Cons:

Nothing !

2025-12-15 • via Nuitee
F
Fletcher • couple • nz
10
Incredibly happy
Pros:

Amazing staff and beautiful place, would recommend to anyone looking for a nice place to relax and enjoy between the multitude of activities Rotorua’s provides

2025-12-14 • via Nuitee