Hotel Bergidyll - Riders Haven

Hotels
8 (867 reviews)
39 Gotthardstrasse , Andermatt , ch

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Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Ski storage
Non-smoking throughout
Board games/puzzles
Public Bath
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Clean and modern facilities
Cons:
Lack of personal service
Small room sizes
Closed facilities

Categories

Cleanliness
7.64
Some reviews indicate issues with service and room quality, affecting overall cleanliness perception.
Service
8.11
Service noted as unpersonal and lacking, but some staff interactions were positive, averaging out.
Location
9.15
Several reviews highlighted the central and quiet location as a strong positive.
Room Quality
7.6
Rooms described as small and lacking certain amenities, impacting overall room satisfaction.
Amenities
8.13
Not all amenities were accessible as expected, with reports of closed facilities.
Value for Money
7.09
Multiple mentions of dissatisfaction with pricing in relation to room quality and amenities.
Food and Beverage
8.14
Breakfast was generally well-received, but there were issues with service availability.
Overall Experience
8.11
The overall impression was mixed but leaned towards positive based on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:31

Property Description

Mountain Retreat with Modern Comforts

Ski Storage and Spectacular Views
Hotel Bergidyll - Riders Haven is a cozy 3-star retreat offering ski storage and balconies with mountain views. The private bathrooms, free WiFi, and city views in some rooms ensure a comfortable stay for all guests.

Outdoor Adventures and Scenic Beauty
Nestled in Andermatt, guests can explore hiking trails and skiing opportunities while staying at Hotel Bergidyll - Riders Haven. The serene surroundings and proximity to Lake Thoma make it an ideal destination for nature lovers.

Convenient Amenities and Warm Hospitality
With a terrace, on-site restaurant, and bar, this hotel provides convenience and relaxation in equal measure. Experience warm hospitality and a memorable stay at Hotel Bergidyll - Riders Haven.

Book now to experience the perfect blend of nature and comfort at Hotel Bergidyll - Riders Haven.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 867 reviews
Cleanliness: 7.64
Service: 8.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
M
mustafa • family_with_children • tr
7
Pros:

Tren istasyonuna çok yakın, çok temiz bir otel.Çalışanlar çok iyi özellikle Yunan çalışan inanılmaz iyiydi. Restoranda yediğimiz et mükemmel ötesiydi. Kahvaltısını beğendik.

Cons:

Odalar çok soğuk, kalorifer ısıtmıyor. Verdikleri ısıtıcının fişi prizlere uymadığı için donarak uyumaya çalıştık.

2026-03-14 • via Nuitee
J
Julie • couple • ch
9
2026-03-11 • via Nuitee
T
Tatiana • solo_traveller • de
10
2026-03-11 • via Nuitee
A
Andreas • solo_traveller • ch
8
2026-03-10 • via Nuitee
D
Deepu • family_with_children • ch
8
2026-03-08 • via Nuitee
A
Armin • couple • ch
7
Pros:

Nettes Ambiente

Cons:

Sehr hellhörig

2026-03-08 • via Nuitee
N
Nadin • solo_traveller • ch
8
2026-03-06 • via Nuitee
T
Thomas • extended_group • ch
9
2026-03-06 • via Nuitee
K
Klaus • couple • de
8
Ideale Unterkunft für einen Kurzurlaub
Pros:

Gutes Frühstück, ruhige und zentrale Lage des Hotels, praktisch eingerichtete Zimmer, gemütlicher Innen- und Außenbereich des Restaurants, gute Parkplatzmöglichkeit

Cons:

Das Essen im Restaurant hat leider unsere Erwartungen nicht erfüllt

2026-03-05 • via Nuitee
R
Ralph • couple • de
9
Tolles Preis-/Leistungsverhältnis in guter Lage
Pros:

Lage und Bar/Restaurant

Cons:

Keinerlei persönliche Ansprache. Alles sehr anonym und unpersönlich.

2026-03-05 • via Nuitee
J
Jeananne • extended_group • us
8
Lovely location with friendly staff and a charming Swiss atmosphere with onsite parking.
Pros:

Charming Swiss decor in a well situated small hotel.

Cons:

The food was ok.

2026-03-03 • via Nuitee
C
Carlos G • family_with_children • it
7
All in all a good stay
Pros:

The restaurant area is lovely

Cons:

I felt the room was a bit dusty. Nothing that cannot be solved with a good vacuum cleaner. The shared bathroom on the top floor needs a shelf to put a wash bag when you you wash. I had to put mine on the toilet seat.

2026-03-02 • via Nuitee
C
CAROLINA • couple • fr
9
Super!!!!!
Pros:

Chambre très confortable pour un court séjour, très propre et avec les équipements nécessaires.
Très bon petit déjeuner et L’isolation sonore n’est pas très bonne donc, la tranquillité dépend des voisins de chambre.
Le local pour le matériel de ski est très bien et pratique.
À remarquer la gentillesse et professionnalisme de tout le personnel.

Cons:

L’isolation sonore n’est pas très bonne donc, la tranquillité dépend des voisins de chambre.

2026-03-02 • via Nuitee
J
Janine • couple • ch
9
2026-03-01 • via Nuitee
C
Claudia • extended_group • gb
8
Very cute alpine hotel with lovely, welcoming staff!
2026-02-27 • via Nuitee
W
Walter • solo_traveller • ch
2
Sehr wenig Leistung für den Preis!
Pros:

Freundliche Bedienung am Morgen. Leider nicht deutsch gesprochen.

Cons:

Schneeräumung miserabel. Konnte kaum aus dem Auto steigen obwohl es mehrere Tage nicht mehr geschneit hatte.

2026-02-26 • via Nuitee
J
Joel • couple • es
10
2026-02-25 • via Nuitee
R
Rolf • solo_traveller • ch
6
Es war gut und hat mir nicht schlecht gefallen… aber der Preis war zu hoch
Pros:

Sehr hilfsbereites, aufgestelltes Personal… sehr gut gelegen und sauber…

Cons:

Dousche war verstopft, auch nach Information hat es auch am Morgen danach nicht funktioniert… das Wasser blieb stehen… und das Zimmer war klein aber gemütlich, jedoch keine 180 bis 220 Franken wert… Andermatt hat auch für einfache Unterkünfte sehr hohe, aber nich immer gerechtfertigte Preis…

2026-02-25 • via Nuitee
C
CHRISTOPHE • couple • fr
8
2026-02-22 • via Nuitee
B
Beata • couple • ch
8
2026-02-22 • via Nuitee