Hotel Royal Luzern

Hotels
8.2 (2219 reviews)
Rigistrasse 22 , Luzern , ch

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Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Public transport tickets
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Comfortable rooms
Cons:
Cleanliness issues
Restaurant not open
Value felt high for some amenities

Categories

Cleanliness
7.41
Specific mentions of cleanliness concerns in some reviews.
Service
8.88
Staff are consistently described as friendly and helpful.
Location
8.92
Proximity to attractions and positive comments about views.
Room Quality
8.37
Rooms are spacious with good views, but some issues noted.
Amenities
7.9
Good amenities like coffee machines in rooms but some concerns about the restaurant.
Value for Money
7.36
Some reviews suggest it felt expensive for the quality provided.
Food and Beverage
8.41
Breakfast options received high praise, but restaurant was closed.
Overall Experience
8.38
Generally positive feedback with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:53

Property Description

Luxurious Accommodation
Hotel Royal Luzern offers elegant non-smoking rooms with modern amenities including free WiFi and flat-screen TVs. Each room is tastefully decorated with comfortable bedding for a relaxing stay.

Delicious Dining Options
Start your day with a delightful breakfast spread featuring buffet, continental, and vegetarian choices. Savor a variety of flavors to suit your palate and energize yourself for a day of exploration in Luzern.

Prime Location
Conveniently located near Lido Luzern and Lucerne Station, Hotel Royal Luzern provides easy access to popular attractions like the Lion Monument and Chapel Bridge. Explore the beauty of Luzern and indulge in exciting activities like hiking during your stay.

Book now for an unforgettable experience at Hotel Royal Luzern!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2219 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 8.38
S
Silvia • couple • ch
7
Tiptop für eine Nacht, sehr gute Lage
Cons:

Die Teppichböden im Zimmer, nicht so hygienisch

2026-05-02 • via Nuitee
K
Katherine • extended_group • au
9
Fantastic
Pros:

The staff were fantastic. Very professional, friendly and helpful. The lake view room with balcony on the 4th floor exceeded expectations. The location was very good, only a 10 min walk to town with a little extra effort required to walk up the hill. Would highly recommend.

2026-05-02 • via Nuitee
P
Puja Dhingra • couple • in
9
Pros:

Hotel was very nice, very enjoyable stay.
The manager, Bangin Salih was very kind and warm with us. The breakfast was good. Overall, great stay. Good location.

Cons:

The hill climb with suitcases can be a task. Maybe, the hotel should arrange a trolley or a pickup from the main road.

2026-05-02 • via Nuitee
M
Meriem • solo_traveller • ma
10
2026-05-01 • via Nuitee
V
vasinho • solo_traveller • pt
8
2026-04-30 • via Nuitee
T
Tanith • solo_traveller • au
9
Pros:

The view from my room was great. I also loved the location and quick it was to walk everywhere.

2026-04-30 • via Nuitee
R
Rene • couple • ch
8
Pros:

Das Frühstück war gut. Etwas zu teuer. Für CHF 30.00 kann ich gar nicht essen.

2026-04-29 • via Nuitee
X
Xander • solo_traveller • nl
8
2026-04-29 • via Nuitee
H
Himanshu • solo_traveller • in
10
Pros:

Excellent location very good rooms.

Cons:

Nothing

2026-04-29 • via Nuitee
J
JenneweinR • solo_traveller • at
7
Pros:

Lage

Cons:

Raumgröße

2026-04-28 • via Nuitee
B
Brian Frost Fog • couple • dk
8
2026-04-28 • via Nuitee
K
Karin • extended_group • at
8
2026-04-28 • via Nuitee
M
MARTA • couple • es
6
2026-04-28 • via Nuitee
Y
Yoann • couple • fr
6
2026-04-28 • via Nuitee
D
Dragos • solo_traveller • ro
9
2026-04-27 • via Nuitee
N
Nada • couple • ch
9
2026-04-27 • via Nuitee
K
Katie • couple • us
10
We had a wonderful time and will definitely be back!
Pros:

Location and views were amazing. Loved the breakfast too! Bangin was extremely helpful and always greeted us with a cheerful smile - he made our stay even better!

2026-04-26 • via Nuitee
K
Katrin • couple • de
10
2026-04-26 • via Nuitee
J
Julia • couple • ch
9
Top Unterkunft für einen kurzen Aufenthalt!
Pros:

Die Lage war super, man erreicht die Unterkunft trotz etwas aufwärts laufen sehr einfach und hat gute ÖV-Anschlüsse zum Zentrum.
Vorallem der Empfang und die Aussicht über den See war das Highlight!

Cons:

Die Ablagefläche im Bad war etwas lose, fast wäre mein Parfüm draufegangen und in einer Ecke lag etwas vom (vermutlich) vorherigem Gast.

2026-04-26 • via Nuitee
H
Hind • couple • ma
9
2026-04-26 • via Nuitee