Hotel Royal Luzern

Hotels
8.2 (2219 reviews)
Rigistrasse 22 , Luzern , ch

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Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Public transport tickets
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Comfortable rooms
Cons:
Cleanliness issues
Restaurant not open
Value felt high for some amenities

Categories

Cleanliness
7.41
Specific mentions of cleanliness concerns in some reviews.
Service
8.88
Staff are consistently described as friendly and helpful.
Location
8.92
Proximity to attractions and positive comments about views.
Room Quality
8.37
Rooms are spacious with good views, but some issues noted.
Amenities
7.9
Good amenities like coffee machines in rooms but some concerns about the restaurant.
Value for Money
7.36
Some reviews suggest it felt expensive for the quality provided.
Food and Beverage
8.41
Breakfast options received high praise, but restaurant was closed.
Overall Experience
8.38
Generally positive feedback with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:53

Property Description

Luxurious Accommodation
Hotel Royal Luzern offers elegant non-smoking rooms with modern amenities including free WiFi and flat-screen TVs. Each room is tastefully decorated with comfortable bedding for a relaxing stay.

Delicious Dining Options
Start your day with a delightful breakfast spread featuring buffet, continental, and vegetarian choices. Savor a variety of flavors to suit your palate and energize yourself for a day of exploration in Luzern.

Prime Location
Conveniently located near Lido Luzern and Lucerne Station, Hotel Royal Luzern provides easy access to popular attractions like the Lion Monument and Chapel Bridge. Explore the beauty of Luzern and indulge in exciting activities like hiking during your stay.

Book now for an unforgettable experience at Hotel Royal Luzern!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2219 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 8.38
E
Esra • couple • nl
9
2026-04-11 • via Nuitee
M
Melanie • couple • de
9
Wunderschön
Pros:

Der Ausblick, die Lage und das freundliche Personal

Cons:

Kein Kosmetikspiegel im Bad

2026-04-11 • via Nuitee
R
Rorisang • couple • za
8
Beautiful stay
Pros:

Location, views and breakfast

Cons:

I still haven’t received my CHF80 deposit 5 days post my check out

2026-04-10 • via Nuitee
G
Gertrud • solo_traveller • ch
10
2026-04-10 • via Nuitee
A
Andriy • extended_group • ua
8
2026-04-10 • via Nuitee
E
Emily • family_with_children • gb
7
Very relaxing place to watch the world go by.
Pros:

The room was clean and beds were comfortable and a good shower.
Breakfast was good with the view as well
It was up a hill but easily walking distance from the train station.

Cons:

Being on the 3rd floor it was so hot you needed a fan and the windows and this was only in April.

A little disappointed that they didn’t do anything for Easter Sunday… especially being the chocolate capital of the world. A small chocolate egg with breakfast or decoration would have been good.

2026-04-09 • via Nuitee
K
Karan • couple • ca
7
2026-04-09 • via Nuitee
J
Jean-yves • extended_group • fr
6
Accueil pas chaleureux, 2 chambres mises à des étages différents et équipement vétustes
Pros:

L’emplacement par rapport centre-ville et la vue

Cons:

Les équipements vétustes de La salle d’eau, moquette à changer et prix élevé par rapport a ces prestations

2026-04-09 • via Nuitee
M
Michael • couple • us
10
We will stay again!
Pros:

Incredible view. Comfortable beds.

Cons:

A refrigerator would have been nice.

2026-04-08 • via Nuitee
R
rodriguez leiva • couple • it
8
2026-04-07 • via Nuitee
K
Karlo • couple • ch
7
Pros:

Lokacija i pogled iz sobe.

Cons:

Čistoća. Naišli smo na mnogo kose po krevetu i kupaonici.

2026-04-06 • via Nuitee
A
Alexandra Gabriela • couple • ro
6
Pros:

Priveliștea a fost superbă

Cons:

O sumă mare pt ce ni se oferă, mi-aș fi dorit slapi de camera, paturi in caz că vrei să ieși pe terasă. Pat dublu era ok daca am fi avut

2026-04-06 • via Nuitee
L
Lara • couple • jo
10
2026-04-05 • via Nuitee
P
Peter • couple • de
8
2026-04-05 • via Nuitee
P
Philipp • family_with_children • de
8
Pros:

Die Zimmer waren gut und geräumig. Das Hotel liegt ruhig. Von der Terrasse hat man einen ganz schönen Blick.

Cons:

Das Hotel liegt ziemlich am Berg, für gehbehinderte Leute nicht ganz einfach. Parkplatz unbedingt vorher reservieren. Es gibt quasi keine. Das Frühstück ist in Ordnung aber jetzt auch nicht berauschend.

2026-04-05 • via Nuitee
N
Nadine • couple • fr
5
2026-04-05 • via Nuitee
A
Alexis • couple • us
9
Loved staying at this charming hotel!
Pros:

Beautiful views, charming hotel, wonderful staff

2026-04-04 • via Nuitee
J
Jolanta • couple • lt
9
2026-04-02 • via Nuitee
I
Ivan Vodzich • couple • by
1
Cons:

The poor hotel policy, the hotel was booked 3 months in advance by misclick

2026-04-02 • via Nuitee
M
Manal • family_with_children • de
10
Wir würden das Hotel gerne wieder besuchen wenn wir in Luzern sind
Pros:

Eigentlich alles die Atmosphäre das Personal die Zimmer

Cons:

Das es etwas hellhörig ist und man die Zimmer Nachbarn gehört hat

2026-04-01 • via Nuitee