Hotel Royal Luzern

Hotels
8.2 (2555 reviews)
Rigistrasse 22 , Luzern , ch

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Beautiful views
Comfortable rooms
Cons:
Cleanliness issues
Restaurant not open
Value felt high for some amenities

Categories

Cleanliness
7.41
Specific mentions of cleanliness concerns in some reviews.
Service
8.88
Staff are consistently described as friendly and helpful.
Location
8.92
Proximity to attractions and positive comments about views.
Room Quality
8.37
Rooms are spacious with good views, but some issues noted.
Amenities
7.9
Good amenities like coffee machines in rooms but some concerns about the restaurant.
Value for Money
7.36
Some reviews suggest it felt expensive for the quality provided.
Food and Beverage
8.41
Breakfast options received high praise, but restaurant was closed.
Overall Experience
8.38
Generally positive feedback with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:53

Property Description

Luxurious Accommodation
Hotel Royal Luzern offers elegant non-smoking rooms with modern amenities including free WiFi and flat-screen TVs. Each room is tastefully decorated with comfortable bedding for a relaxing stay.

Delicious Dining Options
Start your day with a delightful breakfast spread featuring buffet, continental, and vegetarian choices. Savor a variety of flavors to suit your palate and energize yourself for a day of exploration in Luzern.

Prime Location
Conveniently located near Lido Luzern and Lucerne Station, Hotel Royal Luzern provides easy access to popular attractions like the Lion Monument and Chapel Bridge. Explore the beauty of Luzern and indulge in exciting activities like hiking during your stay.

Book now for an unforgettable experience at Hotel Royal Luzern!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2555 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 8.38
S
Sasja • solo_traveller • nl
4
Pros:

Kleine plus voor zicht

Cons:

I genuinely felt catfished. When you look at the photos online, it seems like a beautiful location with fresh, modern rooms.

I had filtered my search for hotels with air conditioning. Okay, that's partly my fault for not checking more carefully, but at this price, air conditioning should definitely not be considered a luxury. There was no air conditioning, just a small fan. The interior was outdated and old-fashioned, and my room was painted dark blue. There wasn't even a mini fridge.

The view was mostly trees and buildings, with only a distant glimpse of the lake and the mountains. The surrounding area was lovely, though.

Overall, I wouldn't recommend this hotel. It's far too expensive for what you get. And on top of that, they asked if we wanted breakfast for €29 per person.

2026-07-11 • via Nuitee
D
Denise • solo_traveller • us
8
Pros:

Beautiful hotel with beautiful decor. Nice veranda. Friendly and informative staff. Comfy beds.

Cons:

No AC. Too hot to sleep with windows closed. No screens or curtains so a giant fly entered our room.

2026-07-11 • via Nuitee
L
Lilly • extended_group • gb
8
Pros:

The location and lake view from my bedroom. It was beautiful!

Cons:

Slightly old and dated in the main hotel and the shower head was broken

2026-07-10 • via Nuitee
K
Karima • solo_traveller • it
10
2026-07-10 • via Nuitee
D
Dominic • couple • ch
6
2026-07-10 • via Nuitee
D
Denis • couple • de
7
Pros:

Freundliches Personal
Aussicht
Lage gut, um in die Stadt zu gelangen

Cons:

Etwas in die Jahre gekommene Zimmer
Kleiner Balkon
Wenige Parkmöglichkeiten in der Nähe

2026-07-09 • via Nuitee
D
Darren • couple • gb
9
Great value for money
Pros:

The view was amazing best view I’ve ever had in a hotel, we had a comfy bed, staff were very helpful explaining which bus to get on etc

Cons:

We had no fridge and only a portable aircon unit which wasn’t great but it didn’t majorly effect our stay

2026-07-09 • via Nuitee
Z
Zora • solo_traveller • ch
6
2026-07-09 • via Nuitee
L
Luisa • solo_traveller • de
8
2026-07-09 • via Nuitee
M
Michael • solo_traveller • de
9
2026-07-08 • via Nuitee
Y
Yanira • extended_group • es
8
Me esperaba mas para el precio
Pros:

El personal muy amable el hotel muy bonito aunque alejado del centro pero bien comunicado en transporte, el desayuno muy completo.

Cons:

Nuestra habitación no fue muy bonita para el precio, ponía vistas al jardin y solo veíamos unos tejados. La de mi suegra que pagamos con vistas al lago mucho mejor. Te cobran el parking aparte 35chf por dia y ademas unas tasas.

2026-07-07 • via Nuitee
C
Carola • couple • de
2
Für knapp 350 SFR pro Nacht sehr schlechtes Preis-Leistungsverhältnis.
Pros:

Die Lage war ok.

Cons:

Kleines Zimmer. Schlechtes W-LAN. Kein Spiegel im Zimmer. Kein Safe. Keine Ablage.

2026-07-07 • via Nuitee
Z
Zipei • couple • fr
8
2026-07-07 • via Nuitee
E
Erik • couple • za
10
2026-07-06 • via Nuitee
S
suhani • solo_traveller • it
8
2026-07-05 • via Nuitee
N
Natasja • couple • nl
6
Duur hotel, was het zeker niet waard.
Pros:

Uitzicht vanaf de hotelkamer

Cons:

Geen parkeerplaats tenzij je €135,- betaald per nacht.
De koelkast op de kamer stond niet aan en werkte niet, de mobiele airco werkte matig.
Geen vriendelijk ontvangst.

2026-07-05 • via Nuitee
N
Nina • family_with_children • de
10
2026-07-05 • via Nuitee
S
Shahar • solo_traveller • il
10
Pros:

Nice view

2026-07-04 • via Nuitee
B
Bernard • couple • us
7
2026-07-03 • via Nuitee
A
Angel • solo_traveller • us
8
2026-07-03 • via Nuitee