Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Poor cleanliness
Unsuitable food options
Lack of amenities

Categories

Cleanliness
6.75
Multiple mentions of uncleanliness, including hair in the room and dirty dining facilities.
Service
9.72
Staff were friendly and tried their best despite language barriers.
Location
10
The hotel is situated in a beautiful area with great views and convenient transport access.
Room Quality
6.71
The rooms were described as outdated and not well-maintained.
Amenities
6.74
Spa facilities unavailable during stay, causing disappointment.
Value for Money
7.7
The experience did not match expectations based on price paid.
Food and Beverage
5.75
Breakfast options were poor quality and not suitable for dietary restrictions.
Overall Experience
8.24
Overall disappointment due to service, cleanliness, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Welcome to Parkhotel Beatenberg!

Luxurious Accommodation: Experience comfort in our guest rooms equipped with modern amenities and stunning city views. Relax in the seating area and enjoy your favorite shows on the flat-screen TV.

Fitness and Dining: Stay active at our fitness centre and savor delicious meals at the on-site restaurant. Start your day with a hearty buffet or continental breakfast.

Outdoor Adventures: Explore the picturesque surroundings with skiing and cycling options. Don't miss the breathtaking Giessbachfälle just a short distance away.

Book your stay at Parkhotel Beatenberg for an unforgettable experience!

Important information:

Please note that smoking and the consumption of alcohol are strictly prohibited throughout the property, including balconies and garden areas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 895 reviews
Cleanliness: 6.75
Service: 9.72
Location: 10
Room Quality: 6.71
Amenities: 6.74
Value for Money: 7.7
Food and Beverage: 5.75
Overall Experience: 8.24
N
Naser • extended_group • ae
10
Pros:

The lady at the reception was very kind, welcoming, and always had a smile on her face. She was extremely helpful and provided us with excellent recommendations, which made our experience even better. We truly appreciated her friendly attitude and outstanding service.

2026-09-18 • via Nuitee
C
Carolin • solo_traveller • de
4
Lage Top, alles andere leider enttäuschend
Pros:

Gefallen hat mir vor allem die Top Lage mit atemberaubendem Blick. Der Check in war super angenehm. Die junge Dame war super nett!

Cons:

Leider knartscht das Bett bei jeder Bewegung, dadurch wird man in der Nacht jedes Mal wach wenn man sich umdreht.

Zudem muss man 100CHF oder seinen Ausweis als Kaution hingerlegen… für was???

Frühstück auch eher enttäuschend, trockenes Brot und nur eine Auswahl Brötchen.

Der check out war allerdings das schlimmste… der Herr hinter der Rezeption sprach kein einziges Wort mit mir und gab mir nur meinen Ausweis wieder und sagte „tschüss“…. Kein „wie war ihr Aufenthalt?“ „Ich hoffe ihnen hat alles gefallen“ „Gute Reise“ garnichts.. nur ein „tschüss“

Hier bezahlt man also nur für die Lage. Alles andere bekommt man in Interlaken in besserer Qualität!

2026-09-16 • via Nuitee
G
Gisela • extended_group • ch
1
Meine schrecklichste Hotelerfahrung!
Pros:

Einzig die Aussicht!

Cons:

Hier ist alles fake! Wellness gibt es keine mehr oder nur gegen Aufpreis und Anfrage. Das Restaurant gibt es nicht mehr, dafür gibt es einen Zimmerservice mit billigen Microwellen-Snacks. Wir mussten eine Kaution von CHF100 pro Zimmer hinterlegen!! Soetwas habe ich noch nie gesehen!

2026-09-13 • via Nuitee
J
John • solo_traveller • us
10
Beyond my expectations
Pros:

This was one of the rare stays that was better than the pictures. The staff was exceptionally kind, warming and welcoming. The instant I walked in I was warmly welcomed and felt at home. The property was well maintained. Great breakfast, amazing views from my balcony.

Cons:

Can't think of anything.

2026-09-13 • via Nuitee
I
Ivan • solo_traveller • de
10
Pros:

Alles war gut

2026-09-11 • via Nuitee
C
Christian • family_with_children • ch
5
2026-09-10 • via Nuitee
S
Samir • solo_traveller • fr
10
Pros:

Le réceptionniste GEORGE est au top, il a une solution à tout.

Je recommande cet établissement.

Cons:

Rien

2026-09-08 • via Nuitee
L
lieke • solo_traveller • nl
7
Knusse mooie kamer met prachtig uitzicht
Pros:

Het uitzicht was perfect , er was een Nederlands sprekende receptionist jeroen, zeer vriendelijk en had goede tips.

Cons:

De mogelijkheid tot avond eten, de bistro was beperkt, duur en niet voldoende na een stevige wandeling . verder geen andere mogelijkheden in de buurt voor een goede avond maaltijd.

2026-09-06 • via Nuitee
M
Mustapha • solo_traveller • sa
1
Pros:

Room was not clean, underwear was found under the below from the previous customer and reception personnel was notified

2026-09-06 • via Nuitee
F
François • couple • ch
10
lieu de contemplation, au calme: ça c'est dépaysant !
Pros:

la vue exceptionnelle sur les 3 Bernoises, etc.
la vue sur le lac de Thoune
le cadre de verdure
de pouvoir manger sur notre terrasse le soir

Cons:

rien...

2026-09-06 • via Nuitee
A
Ajay • couple • au
8
Perfect location,
Pros:

Outstanding Location with great atmosphere and right outside Bus stop.

Staff were really professional and friendly and in particular Cruz was very helpful. He gave us great tips.

Check out staff also very helpful.

Cons:

Unfortunately fridge didn’t work.

2026-09-05 • via Nuitee
E
Edward Costales • solo_traveller • it
10
Breathtaking views from your room!
Pros:

First off, the views from the hotel is truly breathtaking! While having breakfast, with that kind of view makes you want to start the day full of positivity. Rooms are clean and tidy with that Swiss vibe. The restaurant was closed when I stayed but they have room service where you can order some food/snacks. The staff of the hotel are all friendly and amazing! Well prepared and very competent. Special mentions to Natalia, Melina, Jeroen & Cruz! You guys made me feel at home. Last but not the least, there is spacious and free parking for those who come with their car.

Cons:

Just the few choice for food as there are no restaurants nearby

2026-09-04 • via Nuitee
R
Rafał • extended_group • pl
9
2026-09-04 • via Nuitee
Z
Zaid74 • couple • om
10
مكان هادئ جميل و موظفي الاستقبال في غاية الاحترام
Pros:

بساطة الفندق و الموقع و هدوء المكان

Cons:

لا يوجد مكيف في الفندق
المحلات تغلق مبكراً في القرية

2026-09-03 • via Nuitee
A
Alwin • extended_group • ch
6
Cons:

kein Restaurant

2026-09-03 • via Nuitee
P
Philippe • solo_traveller • ch
6
Pros:

L'emplacement.

Cons:

Restaurants fermés sans prévenir et aucun
restaurant proche de l'hôtel.
Spa fermé sans information préalable.
Ne mérite certainement pas 4 étoiles pour l'ensemble de l'hôtel.
Vieille infrastructure mérite une grande rénovation.
A éviter.

2026-09-01 • via Nuitee
M
Marek • solo_traveller • cz
9
Beautifull view
Pros:

Rich breakfast.
Room was comfortable with wonderfull view on lake and mountains.
SPA was good, all clean and relaxing.
Helpfull and friendly staff.

Cons:

No hot water in SPA, also cold water bucket was not working. Also small area for relax with only 4 chairs.
You can hear you neigbours. Ear plugs reccomended if you want to sleep early.

2026-09-01 • via Nuitee
J
Janet • solo_traveller • au
7
great location and staff best views ever
Pros:

the style and size, it was a beautiful old property on lots of land with amazing views

Cons:

the spa was not running at the time, yoga was only by arrangement and the after hours food was not a good choice or when ordered not worth the money.

2026-09-01 • via Nuitee
S
Stefan • couple • de
10
2026-08-31 • via Nuitee
M
Mustafa • family_with_children • us
6
Pellow was very bad and breakfast was terrible no iron and iron table in the room
Pros:

Good view from the backyard

2026-08-31 • via Nuitee