Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Poor cleanliness
Unsuitable food options
Lack of amenities

Categories

Cleanliness
6.75
Multiple mentions of uncleanliness, including hair in the room and dirty dining facilities.
Service
9.72
Staff were friendly and tried their best despite language barriers.
Location
10
The hotel is situated in a beautiful area with great views and convenient transport access.
Room Quality
6.71
The rooms were described as outdated and not well-maintained.
Amenities
6.74
Spa facilities unavailable during stay, causing disappointment.
Value for Money
7.7
The experience did not match expectations based on price paid.
Food and Beverage
5.75
Breakfast options were poor quality and not suitable for dietary restrictions.
Overall Experience
8.24
Overall disappointment due to service, cleanliness, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Welcome to Parkhotel Beatenberg!

Luxurious Accommodation: Experience comfort in our guest rooms equipped with modern amenities and stunning city views. Relax in the seating area and enjoy your favorite shows on the flat-screen TV.

Fitness and Dining: Stay active at our fitness centre and savor delicious meals at the on-site restaurant. Start your day with a hearty buffet or continental breakfast.

Outdoor Adventures: Explore the picturesque surroundings with skiing and cycling options. Don't miss the breathtaking Giessbachfälle just a short distance away.

Book your stay at Parkhotel Beatenberg for an unforgettable experience!

Important information:

Please note that smoking and the consumption of alcohol are strictly prohibited throughout the property, including balconies and garden areas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 840 reviews
Cleanliness: 6.75
Service: 9.72
Location: 10
Room Quality: 6.71
Amenities: 6.74
Value for Money: 7.7
Food and Beverage: 5.75
Overall Experience: 8.24
M
Marcela • solo_traveller • ch
6
Die SPA ist nicht was Mann erwartet
Pros:

Die Sicht

Cons:

Kein Restaurant

2026-06-06 • via Nuitee
S
Shafeg • extended_group • il
10
Pros:

انصح خدمه جيده

2026-06-04 • via Nuitee
R
Roger • extended_group • ch
9
Kurzer Aufenthalt und es hat gepasst
Pros:

Sehr freundlich und hilfsbereite Rezeptionspetsonal

Cons:

Alles war okey

2026-06-01 • via Nuitee
M
Mai • solo_traveller • ae
1
Not recommended at all especially if you have short days to spend there.
Pros:

It’s a horrible hotel and lots of fake comments

Cons:

The location was so bad, and the bus is NOT every half an hour. Depends on time of the day it could be every 1 hour.
Also, once you arrived the city, you need to ride another bus or train to get to the main station. Together it will take 50minutes to an hour with proper planning, or it could be even longer!

The staff is quite rude, ignorant, and there’s no service at all.

The room is old and dirty, greasy, they opened the window with lots of bugs inside the room.

The view is quite average from the hotel breakfast place, and the breakfast starts at 7:30 but most of people leave before that.

After 10 there’s no one in the reception, be careful if you come back late but you need any help.

2026-06-01 • via Nuitee
G
Gregory • solo_traveller • ch
8
2026-05-31 • via Nuitee
T
Thomas Chardonnel • solo_traveller • fr
6
Pros:

Emplacement

Cons:

Très mauvais rapport qualité / prix: décoration passée, confort très moyen, chambre individuelle très petite avec une salle de bain minuscule pour un prix élevé. Restaurant fermé le soir (information non communiquée lord de la réservation)

2026-05-30 • via Nuitee
A
Abdulmuhsin • family_with_children • jo
9
Great
Pros:

The view, the town, and the location

2026-05-30 • via Nuitee
Z
Zheyuan • solo_traveller • ca
10
AMAZING VIEW and Increible place
Pros:

Amazing view. Super recommended.
I would say best views of Switzerland.
The rooms are super nice and comfortable
Breakfast is perfect, they have plenty’s of options.
I would be back

Cons:

Everything was perfect

2026-05-29 • via Nuitee
S
SPYRIDOULA • couple • gr
10
Pros:

ολα ήταν υπέροχα και ο μπουφές του πρωινού, το σπα, αλλά και το γεγονος που μας έκαναν δωρεάν αναβαθμιση στο δωμάτιο για να έχουμε θεα

2026-05-28 • via Nuitee
M
mohamed bdran • solo_traveller • il
10
2026-05-28 • via Nuitee
T
TAWFIQ • solo_traveller • ae
10
2026-05-27 • via Nuitee
I
Isadora • couple • ca
10
Pros:

Ficamos no hotel Beatenberg Hotel por duas noites. O hotel é maravilhoso, a vista é simplesmente incrível, com vista para as montanhas e lago, sem contar o café da manhã completo. Além disso, o atendimento que recebemos durante a nossa estadia foi mais que excelente! Com destaque especial para a Samira e o Cruz, que foram above and beyond para que tivéssemos a melhor estadia possível.
Foi nossa primeira vez no hotel e na Suíça, mas com certeza já queremos voltar! Indico o hotel a todos que queiram ter uma experiência incrível em Interlaken 🤍

2026-05-27 • via Nuitee
S
Sana Dilawar Khan • solo_traveller • nl
7
It was nice
Pros:

I liked the location of the hotel and the view was amazing, the staff was really friendly and helpfull. It was a clean hotel furthermore the breakfast was really good.

Cons:

We didn't have warm water the first two days as they didn't have fuel in the generator. This was a disappointment and you do not expect this from a 4 start resort

2026-05-27 • via Nuitee
H
Halala • couple • de
10
Pros:

Alles

2026-05-26 • via Nuitee
H
Hatice • couple • de
8
2026-05-25 • via Nuitee
P
Peter Andrew • couple • qa
10
Amazing stay!
Pros:

First of all, the staff was amazing and very accommodating. The view from our room is so beautiful and wonderful! Seeing the lake and mountains are so enchanting!

Cons:

We stayed 5 nights, it's falafel and baked beans every morning. Try changing and updating the breakfast menu. Still, expectations are met with hot and warm food.

2026-05-25 • via Nuitee
C
Corey • couple • us
7
Beautiful view, facility not maintained well
Pros:

Amazing view, easy access. Friendly staff.

Cons:

Pillows must be 15 years old, beds are very noisy, paper thin walls, deck chairs were falling apart and deck table was rusty.

2026-05-25 • via Nuitee
V
Vitaliy • solo_traveller • be
10
Pros:

Очень отличный отель просторные комнаты

Cons:

Место расположения

2026-05-25 • via Nuitee
S
Srikanth • couple • de
9
Perfect stay, great location with amazing view and nice staff.
Pros:

The staff are extremely nice and friendly. Especially Cruz , Melina and Samira are really nice and helpful

Cons:

There is nothing much to dislike but the buses from hotel to Interlaken waiting times are sometimes one hour.

2026-05-23 • via Nuitee
E
EMRE • solo_traveller • tr
8
2026-05-23 • via Nuitee