Downtown Brussels Splendor Suites

Hotels
•
Independent
7 (5 reviews)
5 Rue des Colonies, Brussels, Bruxelles, 1000 , Brussels , BE
32-470448158

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Children allowed
Pets allowed

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Elevator
Smoke-free property
Tours/ticket assistance
Self parking (surcharge)
Housekeeping on request
Covered parking
Secured parking

Review Highlights

Pros:
None mentioned
Cons:
Issues with cleanliness
Lack of hot water
Poor service and communication
High cost for inadequate services

Categories

Cleanliness
2
Guests reported issues with cleanliness, including lack of cleaning services and unclean spaces.
Service
3
Service was severely lacking, with guests experiencing unresponsiveness, delayed check-in, and lack of assistance with amenities.
Location
4
Location inaccuracies, difficulty in finding the property, and lack of communication from hosts affected guests' experience.
Room Quality
2.5
Issues with room readiness, lack of hot water, and overall discomfort led to negative feedback on room quality.
Amenities
2.5
Guests faced challenges with basic amenities like hot water and cleanliness, impacting their stay negatively.
Value for Money
2
Several guests expressed dissatisfaction with the high cost of their stay given the poor services and amenities provided.
Food and Beverage
5
Not mentioned in reviews.
Overall Experience
2
Most guests had a terrible experience, citing numerous issues and recommending others to avoid the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 17:57

Property Description

Luxurious Amenities

Pamper yourself with onsite massages or enjoy complimentary wireless internet access. The hotel also offers concierge services for a hassle-free stay.

Convenient Facilities

Guests can avail of dry cleaning/laundry services, laundry facilities, and self-parking onsite. The property features an elevator for easy access to all floors.

Comfortable Accommodations

Feel at home in the 6 guestrooms with well-equipped kitchens, full-sized refrigerators, and complimentary wireless internet. Housekeeping is provided on request for added convenience.

A stay at Downtown Brussels Splendor Suites immerses you in the heart of Brussels, with attractions like La Grand Place and Manneken Pis Statue just a short walk away. Book now to experience luxury and convenience in the heart of the city.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    Pets welcome

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7
Based on 5 reviews
Cleanliness: 2
Service: 3
Location: 4
Room Quality: 2.5
Amenities: 2.5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
S
Sunil • family
2
Pros:

The address of the property was wrongly mentioned on Expedia. I had to search for an hour to find the property. The number of the host on Expedia was going to voicemail. So no way of reaching them and they were not replying to messages as well.

Upon reaching the property, the door was locked and I finally got a response from someone managing the property that they don't have an apartment ready and will take time to ready one. I was able to check-in into the apartment at 7 PM whereas the check-in time was 4 PM.

There was no hot water in the kitchen or bathroom. No one bothered to help me about it. Host didn't respond to my messages. I had to stay for 3 nights without hot water. No one came for cleaning the apartment.

Haven't had such a terrible stay anywhere thus far. This one is definitely on top of the list. Would just recommend anyone to avoid this place totally.

I had to pay more than 600 euros for 3 nights and it was totally not worth it.

2025-04-21 • via Nuitee
R
Ray • family
2
Pros:

We were given the wrong information and wasn't able to check in. No way to contact host in emergency like not being able to get into the room! Super disappointing after traveling for 2 whole days. Checked in the hotel next door.

2024-08-06 • via Nuitee
J
Jill • family
10
Pros:

Great place, will definitely stay again

2024-07-27 • via Nuitee
A
Amy • family_with_children
10
Pros:

This is absolutely one of our favorite places we ever stayed by far, even compared to the 5 stars! Super clean, charming, roomy, amazing location. Accommodating and helpful hotel host. Central station and metro just within 5 minutes walk; we were able to use Brussels as our base and took a few day trips around Brussels. All attractions are within walkable distance, Plenty of nice restaurants and shops nearby. Highly recommended!

2024-06-17 • via Nuitee
C
Cem
4
Pros:

Binanın konumu harika, metro istasyonun hemen yanında.
Mutfağı kullanmadım ama yeterli donanım var.
Kahve makinesi ve 4 adet kapsül vardı.
Camaşır makinesi ve kurutma makinesi ve ütü var.
Wifi vardı ve çalışıyordu.

Eksikler:
Odaya ikram içme suyu bırakılabilirdi.
Yatak odası tv kanalları çalışmıyordu.
Yerlerin ve ortamın yeterince temiz olmadığını düşünüyorum.
2 kişi ve 1 çocuk konakladık. Salondaki extra kanepe için çarşaf yoktu, ikinci gün temin ettiler.

2024-05-10 • via Nuitee