The Stay

Hotels
Independent
6.4 (22 reviews)
104 Avenida 39, 10109, San José, San Jose, 10109 , San José , CR

Pets allowed

Facilities

Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Front desk (limited hours)
Airport transportation - pickup (surcharge)
Offsite parking reservations required
Banquet hall
See all facilities

Review Highlights

Pros:
Excellent manager
Good service
Cons:
Terrible cleanliness
Bad location
Misleading photos
No AC

Categories

Cleanliness
3.43
The smell from the room was really awful and there was no air conditioning.
Service
8.9
The manager was excellent but staff visible issues noted.
Location
4.44
It was in a bad part of town and far from most tourist attractions.
Room Quality
5.39
Photos are misleading and room conditions poor, with noise issues.
Amenities
6.42
Lack of air conditioning and restricted facilities.
Value for Money
6.38
The experience did not justify the price paid.
Food and Beverage
8.43
No specific mentions; assumed standard for the hotel.
Overall Experience
7.8
Overall dissatisfaction with the stay, compounded by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:33

Property Description

Stunning Garden Views and Exceptional Amenities
Take in the views from a garden and make use of amenities such as concierge services and a picnic area. Featured amenities include a business center, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).

Comfortable Guestrooms and Modern Conveniences
Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Convenient Location and Nearby Attractions
Located in San José (Pavas), The Stay is within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. This hotel is just a short distance from attractions such as Avenida Escazú Shopping Center and Multiplaza Mall Escazu. Book your stay at The Stay for a memorable experience in San José.

Important information:

Take in the views from a garden and make use of amenities such as concierge services and a picnic area.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Private host property

See all policies

Location

Guest Reviews

6.4
Based on 22 reviews
Cleanliness: 3.43
Service: 8.9
Location: 4.44
Room Quality: 5.39
Amenities: 6.42
Value for Money: 6.38
Food and Beverage: 8.43
Overall Experience: 7.8
F
Favian partner
2
Pros:

This place was terrible. It was in a bad part of town, and the smell from the room was really awful. The water never got warm, and the humidity mixed with no AC made it even worse.
There was no air conditioning, and we never saw anyone at the reception desk. At one point, we caught the staff smoking weed on the balconies because we're pretty sure only staff lives in the bigger rooms with balconies. We were only able to stay two nights and booked elsewhere after those two nights. If I could rate this place 0 stars, I would. I'm usually not a fan of leaving low reviews, but this place was so bad that I felt compelled to. I wouldn't recommend this place to anyone, especially tourists. It's in a bad part of town and far from most tourist attractions. We used Uber most of the time, and at least four or five people recommended us not to stay here because of cartel activity. Yes the pictures look nothing like that in person. Photos are catfish. You can also hear everything from your room from traffic to dogs barking.

2025-09-16 via Nuitee
W
William
10
Pros:

The place is just great next time. I’m back in San Jose from Guanacaste, I’ll stay here thank you very much. Tell the Hotel they do a great job and Byron the manager was excellent.

2025-07-19 via Nuitee
C
Caroline family
10
Pros:

Es una zona insegura de pavas
pero tiene mucha seguridad la propiedad tranquila y económica :)

2025-04-07 via Nuitee
B
Bill
2
Would not recommend
Pros:

The room was clean and the facility is secure. But that’s about all I can say that is good. The bed was like sleeping on concrete and the noise makes sleeping hard. There is a major road next to the hotel and the road traffic makes it impossible to sleep at night. And the water is the bathroom shower is just a little less than lukewarm.
So if you are looking for a room that has no hot water, a hard bed and is impossible to sleep in because of the road traffic, then this is the place for you. If you don’t want that, look elsewhere.

2025-03-19 via Nuitee
S
samanta
6
Que barrio!
Pros:

Ta bueno pero el barrio es complicado

2025-01-06 via Nuitee
J
Juan Lopez
6
Pros:

There was no checkout service waited for 30 minutes at front counter I left without checking out because my Uber was outside waiting for me. Left the keys on the counter . I rang the doorbell and I also contacted them on WhatsApp with no response

2025-01-01 via Nuitee
C
CARLOS
2
Pros:

NI OPINAR ES BUENO LA PEOR EXPERIENCIA DE MI VIDA.

2024-12-17 via Nuitee
K
Karin family
10
Pros:

sehr zuvorkommendes Personal, sichere Gegend

2024-10-27 via Nuitee
L
Larissa
2
Não é o que parece nas fotos
Pros:

Não consegui nem ficar no hotel. A Localização era muito ruim, a entrada do hotel bem diferente do que estava na foto. Parecia que era pouco seguro e ainda não tinha onde estacionar os carros, com alguns parados na calçada em frente ao hotel. Infelizmente procurei outra opção de estadia e perdi o valor dessa

2024-10-16 via Nuitee
R
ricardo family
4
Pros:

Didnt accept to talk with me.
Just call me. or send and email

2024-09-12 via Nuitee
B
Brandow partner
10
Pros:

Pros: Its easy to arrive, the place is nice and is in a main avenue.
Cons: Street parking, some issues with welcoming and payment status with staff.
For the price is very reasonable and great option if you are staying in San Jose

2024-08-14 via Nuitee
D
Devin partner
10
Pros:

Nice property but not very central to the middle of San Jose.

2024-07-09 via Nuitee
D
Devin partner
10
Pros:

The hotel rooms are clean, staff is very nice, and beds are comfortable. It is very basic but a good spot for the budget traveler.

2024-07-08 via Nuitee
P
Peru
2
Pros:

Office hours are 8am-9pm. So, I arrived at 2am. The inn is in the hood in the middle of nowhere. Doors were locked. No one answered the doorbell or picked up phone. After an hour in the streets, a resident let me in. Slept in lobby. Got room, but smelled funny. The bathroom smelled like sewage, but that wasn’t it. Something died in the night stand. Far from anything and taxis are expensive.

2024-07-05 via Nuitee
K
Khimea partner
4
Pros:

Would definitely recommend NOT staying here. We had no hot water, the agent at the desk didn't speak any English so it was very hard to communicate even though their website states they speak English, Spanish, and a third language, which I can't remember. No one is ever at the front desk to assist, even though it says 15/7 staff. The website also says they offer off-site parking which is not true. We had to find a nearby parking garage to park at for the one night we spent. It is far from the city center and most attractions. We ended up checking out after just one night but we're supposed to be there for 5. Choose somewhere else to stay. Overall a very disappointing experience.

2024-05-17 via Nuitee
D
daniele
10
Very good deal
Pros:

Super cheap, clean and tidy. There is a parking fairly cheap and very close. Only downside, the bed is not too comfy.

2024-04-21 via Nuitee
P
Perri
8
Mosquitos killed the 5 stars
Pros:

The stay was easy except for the MOSQUITOS AND THE STRANGE SMELLS COMING FROM THE BATHROOM SINK- everything else was above board. We kept the window shut and they still made their way in-

2024-04-11 via Nuitee
P
Perri
8
Mosquitos killed the 5 stars
Pros:

the MOSQUITOS AND THE STRANGE SMELLS COMING FROM THE BATHROOM SINK- everything else was above board. We kept the windows shut and they still made their way in- otherwise great hotel

2024-04-11 via Nuitee
E
Exodus
10
Pros:

We got in late it was perfect and looks and feels great worth ever penny

2024-04-05 via Nuitee
E
Exodus
10
The hideaway stay more than expected
Pros:

We got in late it was perfect and looks and feels great worth ever penny. The cheaper clean the better comfortable the water is hot people are friendly it’s a beautiful cute little small boutique hotel and it’s across the street from a pool.

2024-04-05 via Nuitee