Hotel SantaFe Monteverde

Hotels
Independent
9.2 (20 reviews)
Cerro plano, Monteverde, Puntarenas, 60109 , Monteverde , CR

Facilities

Free breakfast
Free WiFi
Continental breakfast
Free breakfast
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Free continental breakfast
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Delicious breakfast options
Cons:
Noise disturbances
Limited amenities
No air conditioning
Uphill walk from downtown

Categories

Cleanliness
7.7
Guests consistently mentioned clean rooms and comfortable beds as positive aspects.
Service
8.5
Owners and staff were praised for being friendly, helpful, and accommodating, although there were occasional mentions of noise disturbances.
Location
8.5
Convenient location close to major attractions and amenities, although uphill walk back from downtown was noted.
Room Quality
7.7
Spacious family rooms with comfortable beds and delicious breakfast options, with minor complaints about noise and low water pressure.
Amenities
7.2
Limited amenities with a focus on personalized service, although lack of air conditioning and noise disturbances were mentioned.
Value for Money
7.4
Generally good value for the money, with friendly owners and tasty breakfast options, despite some minor inconveniences.
Food and Beverage
7.75
Delicious homemade breakfast options were well-received, with occasional suggestions for improvement.
Overall Experience
8
Most guests had a positive overall experience, appreciating the friendly hosts, convenient location, and delicious breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 16:14

Property Description

Convenient Amenities:
Make use of complimentary wireless internet access and tour/ticket assistance during your stay.

Complimentary Breakfast:
Start your day right with a daily continental breakfast served from 7:00 AM to 8:30 AM.

Featured Amenities:
Enjoy access to laundry facilities, microwave, and refrigerator in common areas, along with free onsite self parking.

Stay in one of 6 guestrooms with flat-screen televisions and complimentary wireless internet. Bathrooms with showers are provided, and housekeeping is available upon request.

Book your stay at Hotel SantaFe Monteverde and explore Monteverde's attractions just a short drive away.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 20 reviews
Cleanliness: 7.7
Service: 8.5
Location: 8.5
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.4
Food and Beverage: 7.75
Overall Experience: 8
C
carol family
8
Pros:

We enjoyed our stay, any information written here is for other travelers information, not a critique. I would certainly stay there again.
Owners are lovely. Room was clean, beds comfortable, shower had nice hot water. Breakfast was tasty, two choices of either eggs or pancakes with accompanying toast/fruit/coffee.
They are upgrading and have some fairly major construction going on. The noise was during reasonable hours ~8am until sometime before we got back from our day (6ish).
There is limited parking but we managed ok. The area seemed safe to us (single woman and child). You can walk to some sodas and restaurants and there is a minimart very close. You can walk downtown but its a very steep hill coming back. Its close to major attractions, all within 10min or so.
My onky co.plaint was a yappy dog sometime in the early morning, it could be a neighbors dog though which obviouslythe owners have no control over.
As said before, i wouldnt hesitate to return or reccomend.

2025-04-29 via Nuitee
D
DON partner
8
Pros:

A safe would be nice. A small make up mirror in the room. A luggage rack or table or closet to get the suitcases off the floor. Overall, a good value for the money the owners were exceptionally nice and very helpful.

2025-04-27 via Nuitee
K
Kim family
8
Pros:

The owners where very nice to meet and very!!! helpful planning our time in Monte Verde. We emailed back and forth before out trip to ask question of what to do. Essa had it down to the times of what to do and where to go. Extremely helpful!! We just wished it had air conditioning.

2025-04-11 via Nuitee
S
Sabrina family
10
Pros:

We stayed here as a family of 4 in March with two teenage boys, in the family room. It had a frosted glass door entrance, and then beyond that was two bedrooms and a shared bathroom. One bedroom had two twin beds and a TV, the other had a queen bed and no TV. Bathroom had a standup shower. Water was plenty hot but the pressure is very low. Heads up you cannot put toilet paper in the toilet here, has to go in the garbage can.
Breakfast was in the dining area down the hall. You have two options of either pancakes fruit or eggs and toast fruit. Both breakfast options were delicious. Also included coffee/tea and juice.
Family run hotel and the owners were lovely. Very friendly and helpful when we had questions.
The hotel was a but noisy at night from our room because we had an exterior wall and the dirtbikes are quite loud. My boys in the other room heard nothing all night.
Location is convenient, we were able to walk into downtown Santa Elena in about 10-15 minutes. Keep in mind it all hills, downhill to town and uphill back. Grocery store and mini market close by as well as some restaurants.
Overall excellent value for the money, and nice to be in a very small, family-run hotel. Also enjoyed the hotel cat, Lulu :)

2025-03-22 via Nuitee
A
Adrienne Palmieri
10
Pros:

Isa was fabulous and so helpful. Breakfast was good and the fan in the room kept us cool enough.

2025-03-18 via Nuitee
L
Linda L
10
Great Hotel
Pros:

A great hotel. The hosts of the hotel were friendly & vey helpful with any questions or booking of any tours.
The homemade pancakes they serve for breakfast were delicious.
I would definitely recommend staying here.

2025-02-19 via Nuitee
M
Maria partner
10
Pros:

we really appreciated the welcome, the accommodation conditions, the friendly staff

2025-01-21 via Nuitee
P
Patricia family
8
Pros:

The hotel is just off one of the main roads, not far out of town center. It is not new, but it is clean, quiet and felt safe. We enjoyed two rooms with a small foyer area and a shared bathroom in the center. We also used the public space outside of our room. We sat in the hallway (pictured in the photos) and looked out at the (for us) exotic birds visiting outside. Breakfast was included, provided at the neighboring cafe, with a choice of either eggs and toast with fruit or pancakes with fruit. The cafe had a wonderful view over the valley.

2025-01-17 via Nuitee
C
Charlotte
8
Pros:

The lady at reception (perhaps the owner?) could not have been more helpful. Nothing was too much. The breakfast across the road (very short walk) at cafe cappuccino was decent and the place had an incredible view (especially at sunset).

It’s a short walk down to the main town to reach all the shops & restaurants but it’s quite a walk back up! There are a lot of very steep hills.

The room itself was ok, good sized bed & ensuite. It was just very dark, only a small window in the bathroom and the large bedroom window looked out into the hallway where people could see directly into my room so I had to close the curtains most of the time.

It was also very noisy, you can hear others in their rooms and especially when in the hallway, it’s like they’re in your room.

Overall a good stay.

2025-01-15 via Nuitee
M
Myles partner
10
Pros:

It was delightful for a couple nights in monteverde. It was more of a b and b than hotel. More basic but nice. The people were helpful and very open. Cafe capuchino next door was an added bonus.

2025-01-06 via Nuitee
J
Jay family
10
Pros:

Christian and isaura were excellent hosts. Very friendly and helpful.

2025-01-04 via Nuitee
M
Milind family
10
Pros:

The property owners are great host. Parking could be a challenge but manageable. Conveniently located and the host advised on local cuusines and other points of interest such as the sunset spot.

2024-12-23 via Nuitee
G
Giancarlo partner
10
Pros:

The hotel is run by a very lovely, friendly couple who will make you feel welcomed. They also give great suggestions about local restaurants and things to do in Monteverde.

2024-11-28 via Nuitee
M
Michelle
10
Pros:

Isaura and her partner were the perfect hosts. They took us in on short notice when other accommodations were not good. Their place is absolutely spotless. They recommended places to see and eat. Breakfast was tasty and filling. Highly recommend staying there for your Monteverde experience.

2024-08-01 via Nuitee
V
Verified traveler
10
Cozy B&B
Pros:

This is a small, family-owned hotel, more like a B&B. Isaura and her husband were so friendly and helpful. Breakfast was provided and was enjoyable. The property is super cute. Isaura provided laundry service for a small fee and helped us find activities.

The room was quite small. We were booked for 5, which would have been impossible, but my husband couldn't join us. Even with 4 it was a tight fit. But now that I look again at the reservation, I see we should have had the enjoining room with queen bed and I'm disappointed we didn't use it while there.

All in all, a pleasant stay!

2024-07-30 via Nuitee
M
Melinda family
10
Pros:

This was a lovely place. The staff was excellent and very helpful. They provided laundry service and excellent breakfast. Very friendly and accommodating.

2024-05-26 via Nuitee
P
preiscilla friends
10
Pros:

Hosts were really nice

2024-03-14 via Nuitee
Z
Zoila partner
8
Pros:

The parking spot limited. The room was noisy. Cable and internet did not work during night. Tv not functioning.

2024-03-02 via Nuitee
V
Verified traveler
10
Pros:

The owners were lovely and very helpful.

2024-02-14 via Nuitee
B
Bryan partner
8
Pros:

Easy walking to town. Staff very friendly and helpful. Lots of options for restaurants close by

2024-01-30 via Nuitee