GTA HOTEL IKEJA

They charged us for breakfast even thought even though the booking said it was included

They charged us for breakfast even thought the booking said breakfast is included.

The bedsheet was dirty and when we asked it to be changed they sent us a horrible bedsheet which we had to refuse. Then they had to wash and dry bedsheet - we even got them wet!

The towels were untouchable so dirty.

This hotel is ridiculously overpriced for what it offers and a total ripoff!
You are essentially just paying for location as the interior specifically the rooms are dilapidated and leaves much to be desired. The bedsheets and pillows have old stains, there are gaps between the mattress and headboard that is full of dust and just gross. The walls and cabinets (even the Tv) are heavily stained with visible marks and have seen better days. The kitchen gadgets provided were awful and need to be replaced, and the disgusting kitchen sponge which other reviewers had mentioned several times was never addressed. New sponges need to be put in rooms after each guests for hygiene purposes (common sense). I mentioned it in person to one of the concierges (CHINEDU) immediately after check in during the day, but it was not dealt with. I had to call again from the room later that night to request one.

The bathroom was disgusting and made my skin crawl. The taps were barely attached to the frame and were rusty, the toilet seat had numerous old stains, toilet paper was very cheap quality not fit for purpose! The shower cubicle is poorly built with uneven surfaces where your toiletries just fell off whichever way you sit them, the nooks and corners were unsightly and the water had a rather funky smell I had to brush my teeth with bottled water!
I find it utterly baffling that a hotel charging such exorbitant price would be this awful.
They promise cable channels in their profile on booking.com, but their idea of cable channels is insulting with a mere 16 channels, four of which were European football and the rest just utter nonsense with terrible signal and NO premium CNN (just a compressed CNN International). Towards the end of my stay, the only channel that showed foreign dramas was completely off air. One would think with the high price this hotel charges that they can afford to offer premium services.
The gym is an absolute joke, and shouldn’t be called such.

Delay in getting food ready at the terrace

Constant power cuts . Had no butter during breakfast considering the cost of the room. was very disappointed

It took a long time for the room to get cleaned.

I had to get my food warmed up twice because it was cold.
The dinner buffet is a little pricey for hotel guests.
The life band music needs to be more inclusive for non yoruba speaking people.

They should work at paying attention to their customers and not be chatting amongst themselves too much

Smelling from the corridor
Small lift
Parking a mess

Not a lot of variety for breakfast. No pancakes, waffles, limited fruit variety etc. Lots of carbs with very little protein options. First night I ordered from the kitchen, the meat had gone bad and they had to replace it. Some of the receptionists are not responsive and I had to call multiple times to get them to attend to some requests.
The biggest letdown for me was the gym. I would expect the gym to open before breakfast or by at least 6am. The website also indicates the gym is open 24/7, but this is not true. Apart from the treadmills, the other equipment were quite poorly fabricated (specifically the weights section). Bench press looked locally fabricated with rough edges that can cut you. No safety bars. For the rooms, please put a fresh sponge for each new guest. The sponge looked overused and I had to request for a new one. The area got quite noisy at times (better sound proofing can help) and like someone else mentioned, there were a lot of non-guests loitering. On a few occasions, people wanted to tailgate which can pose a safety risk.