BHB Hotel Boutique

Hotels
9 (910 reviews)
Coronel Santiago Bueras 121 , Santiago , CL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (Esmeralda, Catalina, Loris)
Excellent, walkable location (Lastarria / close to attractions)
Spacious, comfortable rooms
Modern, clean installations
Good breakfast variety noted by many
Helpful service (assistance with taxis, emergencies)
Cons:
Occasional cleanliness issues (dust in shower box)
Room defects reported (shower door, bed hole, ceiling leak)
Breakfast sometimes described as basic with weak coffee
No bidet installed (guest suggestion)
One report of less attractive immediate surroundings

Categories

Cleanliness
8.4
Mixed signals: several guests describe the hotel as clean and modern, but multiple reports note issues (dust in the shower box, a bed with a hole, and a leaking bathroom ceiling) which lower this score.
Service
9.8
Outstanding service frequently highlighted: numerous guests praise staff by name (Esmeralda, Catalina, Loris) as friendly, attentive and helpful, often going beyond expectations (helping with taxis, urgent arrivals).
Location
9.3
Generally excellent: many reviews emphasize a great, walkable location (Lastarria, close to attractions and transit). One review noted the immediate surroundings as less attractive, but overall location is a strong positive.
Room Quality
8.6
Rooms are described as spacious, comfortable and well equipped by many guests, but some reported problems (shower door in poor condition, ceiling leak, moved to a smaller room without heating), so score is slightly below excellent.
Amenities
8.7
Facilities are modern and comfortable per several guests; one suggestion requested installation of simple bidet devices. No major amenity failures reported, but small improvements could be made.
Value for Money
9
Standard quality for this hotel tier
Food and Beverage
8.8
Breakfast receives mixed reviews: many guests call it good and varied, while others find it basic (limited options, weak/poor coffee and artificial juices/cake).
Overall Experience
9.4
Overall very positive: multiple guests state the stay was excellent or flawless, repeatedly praising the attention and atmosphere that made them feel at home despite a few isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 09:21

Property Description

Prime Location
Stay in the heart of Santiago and explore nearby attractions like the Museum of Pre-Columbian Art and Costanera Center, all just a short distance away from the hotel.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some rooms even feature a balcony for a relaxing outdoor experience.

Concierge Service
Let us take care of your travel needs with our concierge service and tour organization, ensuring a hassle-free and enjoyable stay for all our guests.

To book your stay at BHB Hotel Boutique and experience the best of Santiago, visit our website or contact us directly.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 910 reviews
Cleanliness: 8.4
Service: 9.8
Location: 9.3
Room Quality: 8.6
Amenities: 8.7
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.4
A
Augusto • couple • ar
10
2026-10-30 • via Nuitee
J
Julia • couple • br
3
Localização boa, porém achei a cama bem ruim, limpeza do quarto não era das melhores.
Cons:

Cama muito ruim, limpeza do quarto a desejar.

2026-10-29 • via Nuitee
M
Malgorzata • couple • pl
8
2026-10-27 • via Nuitee
M
Montserrat • couple • cl
1
Cancelaron mi reserva horas antes de llegar.
Cons:

No me gustó que me dejaran sin alojamiento el mismo día que llegaba. Si ustedes presentaban problemas, podrían haber buscado una alternativa, no dejarme con el problema unas horas antes de llegar.

2026-10-27 • via Nuitee
R
Rainer • couple • de
10
Pros:

Wir hatten das Zimmer Nummer neun im dritten Obergeschoss mit fantastischem Ausblick über den Park hinüber zum Cerro San Christobal. In 20 Minuten waren wir zu Fuß am Plaza, de Armas, dem historischen Platz in der Stadt. So hatten wir also keinen Restaurant Lärm um uns herum und konnten das Quartier genießen. Das Personal war außerordentlich hilfreich und freundlich!

2026-10-21 • via Nuitee
A
Amy • family_with_children • ie
9
2026-10-19 • via Nuitee
S
Sérgio • couple • br
5
2026-10-19 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-10-18 • via Nuitee
N
Natalia • family_with_children • mx
10
Excelente
Pros:

Increíble la atención de los recepcionistas, muy amables!! Las habitaciones muy limpias

2026-10-18 • via Nuitee
M
Marcos • couple • br
5
A “boutique” precisa de manutenção
Pros:

A estrutura do quarto era de boa qualidade (superior com vista para o parque). O staff foi solícito e atendeu às minhas restrições alimentares (celíaco).

Cons:

A proposta do hotel em ser “boutique” é interessante, porém, está faltando manutenção. Pontos de mofo e umidade no quarto e no banheiro deixam a desejar e me fez questionar a higiene do espaço. Outro fator que desagradou foi saber que existem opções de hotel mais próximas da rua de restaurantes do bairro Lastarria, mas confesso que a distância do BHB dessa rua não foi um impeditivo pra fazer algo, deu pra fazer tudo a pé.

2026-10-15 • via Nuitee
J
Javier • couple • gb
10
2026-10-12 • via Nuitee
C
Carlos • couple • cl
10
2026-10-12 • via Nuitee
C
Carmen • couple • cl
9
Lugar céntrico ideal en zona tranquila, a pesar de estar a 1 cuadra de plaza Italia
Pros:

La ubicación es excelente, cerca de metro, del barrio Lastarria y Bellavista. Que el acceso fuera autónomo.

Cons:

Creo que el desayuno podría mejorar, que hubiese más variedad de fruta trozada y más variedad de queques.

2026-10-10 • via Nuitee
V
Victoria • solo_traveller • ar
7
Bien para una noche sin muchas pretensiones.
Pros:

La atención fue buena. Tuve un problema en la habitación y respondieron.

Cons:

La limpieza y la cama.

2026-10-09 • via Nuitee
I
Ivone Rosana • solo_traveller • br
10
Pros:

Conforto e limpeza do quarto. Excelente localização. Café da manhã com produtos de ótima qualidade.

2026-10-09 • via Nuitee
D
Daniela Rossana • solo_traveller • cl
9
Pros:

La cama era espaciosa y cómoda. El lugar estaba limpio y ordenado. El desayuno maravilloso y el servicio impecable. Es genial para viajar con niños aunque no tienen servicio de cuna.

Cons:

La puerta del baño no tiene un cierre completo por asi decirlo, asi que el vapor y los olores se escapan a la habitación fácilmente.

2026-10-09 • via Nuitee
J
Jessica • couple • br
10
Maravilhosa, uma experiência que valeu muito a pena .
Pros:

Minha experiência foi ótima, os funcionários são muito simpáticos, atenciosos, sempre muito dispostos a ajudar , tirar duvidas. Localização excelente, pertinho do metrô , da praça, limpeza dos quartos sempre muito bem feita. Café da manhã excelente também . Sempre pedia ovos mexidos com tomate, uma delícia.

2026-09-17 • via Nuitee
P
Pedro • couple • br
7
2026-09-14 • via Nuitee
O
Osta • solo_traveller • cl
10
Pros:

La atención del recepcionista Erick creo q era su nombre

Cons:

Todo 10/10

2026-09-13 • via Nuitee
M
Melisa Roxana • solo_traveller • gt
9
Nice Staff. Especially Esmeralda, was really nice with me.
Pros:

the location

Cons:

It would be nice if they had more facilities or spaces where people could hang out.

2026-09-13 • via Nuitee