Hotel Mackenna

Hotels
7.8 (97 reviews)
Julio Buschman 2222 , Osorno , cl

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Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Facilities for disabled guests
Ironing service
Car hire
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Desayuno
Amabilidad del personal
Ubicación
Cons:
Falta de higiene
Ruido
Relación precio-calidad

Categories

Cleanliness
6.44
Multiple reviews highlighted issues with cleanliness, including dirty rooms and unpleasant odors.
Service
8.41
General sentiment is positive; the staff was noted as friendly and helpful.
Location
8.45
Positive feedback regarding accessibility and location convenience.
Room Quality
7.4
Mixed feelings with some noting comfort issues and noise from other rooms.
Amenities
7.93
Guests mentioned good amenities but pointed out areas needing improvement.
Value for Money
6.89
Comments suggest a poor relationship between price and quality, although some felt it was acceptable.
Food and Beverage
8.94
Many guests praised the breakfast quality and variety positively.
Overall Experience
7.91
General sentiment indicates a decent stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:34

Property Description

Convenient Location
Hotel Mackenna, located in Osorno, provides a perfect stay with easy access to Canal Bajo Carlos Hott Siebert Airport, just 6 km away.

Comfortable Rooms
Each room at our hotel is designed for your comfort, featuring a desk, flat-screen TV, private bathroom with free toiletries, shower, and a hairdryer. Guests can also enjoy the convenience of a wardrobe and kettle in every room.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, airport transfers, room service, and complimentary WiFi. Start your day right with a delicious buffet or American breakfast offered at Hotel Mackenna.

Book your stay now at Hotel Mackenna for a memorable and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 97 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 6.89
Food and Beverage: 8.94
Overall Experience: 7.91
F
FLAVIO • family_with_children • cl
10
Pros:

El desayuno

Cons:

Se filtraba agua al ducharse y acústica de habitaciones deficiente.

2026-03-13 • via Nuitee
D
Díaz • family_with_children • cl
10
2026-03-12 • via Nuitee
D
Díaz • family_with_children • cl
10
2026-03-12 • via Nuitee
A
Alicia Paz • solo_traveller • cl
9
Pros:

Muy buen desayuno.

2026-03-09 • via Nuitee
M
macarena • family_with_children • cl
9
2026-03-08 • via Nuitee
C
cesar • solo_traveller • cl
10
Hotel Mackenna buen refugio
Pros:

Me pareció excelente que el hotel tenga restaurante

Cons:

Que falta un frigorífico bar en las habitaciones

2026-03-05 • via Nuitee
L
Leonardo • extended_group • cl
9
Buen lugar, recomendable.
Pros:

La atención del personal

Cons:

Solo el WC, que corria el agua generando ruidos constantes.

2026-03-03 • via Nuitee
N
nestor fidel • couple • ar
9
2026-02-11 • via Nuitee
D
Danitza • family_with_children • cl
10
2026-02-11 • via Nuitee
F
Fabian • extended_group • cl
9
2026-02-10 • via Nuitee
B
Bernardo juvenal • family_with_children • cl
10
Pros:

Atención personalizada

Cons:

Ciertos detalles con aire acondicionado y servicios de televisión

2026-02-08 • via Nuitee
B
Brintrup Rios • solo_traveller • cl
10
Pros:

El personal

Cons:

El desayuno

2026-01-29 • via Nuitee
G
Graciela • family_with_children • ar
8
Muy tranquilo. Descansamos sin ruidos!
2026-01-29 • via Nuitee
P
PABLO • family_with_children • cl
7
2026-01-29 • via Nuitee
C
carmen • family_with_children • cl
8
Regular.
Pros:

Buen desayuno. Buena ubicacion.

Cons:

Elbaño de lahabitacion se veia muy limpio, pero emanaba un fuerte y mal olor por las cañerias, del lavamanos y ducha.

2026-01-27 • via Nuitee
F
Florencia • family_with_children • ar
5
2026-01-25 • via Nuitee
P
Pau • couple • ar
6
Hay que busca mejor 😬
Pros:

La señorita de la recepción y las chicas del comedor, muy atentas y amables

Cons:

La puerta no cerraba. Dejaba aire x arriba y x abajo. La dicha super chica y el pis parecía q se hundía

2026-01-20 • via Nuitee
L
Luis Adolfo • family_with_children • cl
9
Sra. Sandra (recepcionista) un 7
Pros:

desayunos exquisitos

Cons:

falta papel higiénico en los baños

2026-01-20 • via Nuitee
I
Isaac • extended_group • cl
9
Excelente lugar, recomendable
Pros:

Excelente desayuno, cosas dulces y variadas

Cons:

mejorar la disponibilidad de agua en dispensador de agua caliente en espacios comunes

2026-01-19 • via Nuitee
F
FRANCISCO • couple • cl
9
Buena estadía
Pros:

Ubicación y que tenga estacionamiento

Cons:

La calefacción de aire acondicionado a mi no me gusta

2026-01-19 • via Nuitee