Hotel Belén Suites

Hotels
Independent
8 (20 reviews)
C. Arbolito, San Antonio de Belen, Heredia, 40701 , Heredia , CR

Facilities

Wheelchair accessible
Front desk (limited hours)
Free self parking
Housekeeping on request
Secured parking
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Poor cleanliness
Check-in issues
Room quality concerns

Categories

Cleanliness
5.58
The room quality was described as 'horror', indicating poor cleanliness.
Service
9.55
Standard service for this hotel tier, but the check-in experience was problematic due to reservation issues.
Location
9.09
No specific mention, assumed a standard location quality.
Room Quality
5.54
Specifically mentioned as 'horror', implying low room quality.
Amenities
9.57
No specific mention, assumed standard availability of amenities.
Value for Money
8.03
Guests felt charged twice for the room, leading to concerns about value.
Food and Beverage
9.08
No specific mention, maintaining a standard evaluation.
Overall Experience
7.55
Overall experience affected by customer service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:36

Property Description

Convenient Location
Stay at Hotel Belén Suites for easy access to Ojo de Agua Spa Park and other nearby attractions such as Pedregal Event Center and Plaza Real Cariari.

Modern Amenities
Enjoy a comfortable stay in one of the 16 guestrooms equipped with LCD televisions, complimentary Wi-Fi, and cable programming.

Nearby Airports
Close to Juan Santamaria Intl. Airport (SJO) and San José (SYQ-Tobías Bolaños Intl.), Hotel Belén Suites is a convenient choice for travelers.

Book now for a relaxing stay at Hotel Belén Suites in San Antonio de Belen, perfectly situated for both leisure and business travelers.

Important information:

Take in the views from a garden and make use of amenities such as a vending machine.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 20 reviews
Cleanliness: 5.58
Service: 9.55
Location: 9.09
Room Quality: 5.54
Amenities: 9.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 7.55
R
Ryan
10
Pros:

Ellie is a great host and made my stay very comfortable.

2025-09-30 via Nuitee
R
Ronald
2
Pros:

No reciben a los huéspedes después de las 9:00 pm. Cuando llegué me dijeron que no tenían reservación de parte de expedia y que debía pagarle a ella si no me tenía que ir. Ya Expedia me cobró y el Hotel me volvió a cobrar la misma cantidad y me dice que le debo cobrar a Expedia la devolución. La habitación de terror.

2025-09-04 via Nuitee
J
jasica partner
2
Pros:

I did not like the room and the fact there was no AC

2025-06-11 via Nuitee
J
John
10
Pros:

I’ve stayed there several times over the years and it hasn’t changed since my first stay… quiet and friendly area and the rooms are clean with a large shower and bathroom area… highly recommend, especially when needing something close to the airport… great seafood restaurant around the corner (Marisquería Cangrejo Rojo) and shopping down the street.

2025-05-15 via Nuitee
A
Ali
10
Pros:

Very accommodating and friendly staff

2025-03-02 via Nuitee
D
Denis
10
Pros:

La dame à la réception est très gentille. Elle s'occupe de réserver pour nous un taxi pour se rendre à l'aéroport. Personnel attentionné. Endroit propre. Calme.

2025-02-25 via Nuitee
H
hakki
2
Pros:

We couldn't stay

2025-02-22 via Nuitee
W
WILBERT
6
Pros:

walls are too thin

i could hear eveything from two rooms away from mine

2024-11-17 via Nuitee
M
Marco
6
Pros:

Pesimo servicio
Habia reservado una habitación con aire acondicionado y me pusieron en otra, que si tenia pero no quisieron darme el control
PESIMO, no lo recomiendo

2024-11-15 via Nuitee
G
Gabriel
10
Pros:

Great place. No frills. Super simple, easy and cheap. Ely is a sweetheart.

2024-09-30 via Nuitee
J
JOHNY family_with_children
6
Pros:

Average

2024-03-09 via Nuitee
M
Michael
2
My money back please!
Pros:

Did not stay! They would not honor my reservation.
Please send my money back immediatly!

2024-02-29 via Nuitee
A
Aubrey family
10
Pros:

Ellie was kind and wonderful. We came in after 9pm with our 3 kids and needed to leave at 4 am. She checked us in and ordered us an extra large taxi and woke 3:45 to make sure the taxi came and we got off to the airport.

2024-02-27 via Nuitee
F
Fredy
4
Pros:

Very basic, no AC. Suites realy?

2024-02-24 via Nuitee
M
Marsha
10
Nice, no frills place near the airport
Pros:

A nice, basic, clean place with everything you need and no frills. If you have a car, you can park it safely within their gates. It helps if you speak Spanish, but we managed to communicate. There are good restaurants and other necessities within walking distance and it's very convenient for the airport.

2024-01-30 via Nuitee
V
Verified traveler
6
Not for me
Pros:

Clean, but no breakfast included nor for a fee. I did not see coffee anywhere. Nearest cafe was apparently a couple of blocks away. Check-in closes at 9pm, but that was not made clear to me. My flight arrived at 10pm.

2024-01-03 via Nuitee
D
Daniel family
10
Pros:

¡Acogedor y familiar! La mejor opción para hospedarse con la familia cerca del aeropuerto, además se puede ir fácilmente a centros comerciales y otros puntos de interés que están muy cerca. Nos gustó mucho la seguridad en el parqueo.

2023-10-10 via Nuitee
M
Maritza family
10
Pros:

An excellent place to stay if you are traveling in Costa Rica, it's very quick to get to the airport (5 minutes approx.), you can also visit the capital, it's very easy and quick access both by public transport and by car! The attention from the staff is the best, the rooms surrounded by a garden and its decoration make you live the essence that you are in Costa Rica.

2023-10-10 via Nuitee
M
Maikel Ibarra family
10
Pros:

The best option if you are looking for a place to stay near the Juan Santamaria International Airport in San Jose, it takes 5 minutes to get there, the rooms are very nice and the service is excellent.

2023-10-05 via Nuitee
D
Daniel family
10
Pros:

Excelente hospedaje en el gran área metropolitana de Costa Rica, tiene una ubicación privilegiada para poder movilizarse al aeropuerto y muchos más puntos de interés, ofrecen una excelente atención al cliente. ¡Definitivamente lo recomiendo!

2023-10-04 via Nuitee