Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful property
Friendly staff
Great design
Cons:
Uncomfortable furniture
Noise complaints
Inadequate breakfast options

Categories

Cleanliness
8.65
Several reviews mention cleanliness positively; however, a review notes room cleanliness requiring improvement.
Service
10
Overall positive experiences with staff mentioned in multiple reviews.
Location
9.65
Reviews note excellent location and easy access to amenities, enhancing overall experience.
Room Quality
9.65
Many reviews highlight beautiful rooms and well-maintained accommodations.
Amenities
8.65
Certain amenities were lacking, such as comfortable chairs, which impacted overall satisfaction.
Value for Money
9.15
Some reviews indicate the cost may not align with the quality of services provided.
Food and Beverage
8.65
Breakfast options and service quality received criticism, implying room for improvement.
Overall Experience
10
Most guests reported a very positive experience, ranking it as a beautiful retreat.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:46

Property Description

Luxurious 5-Star Experience
Located in Puerto Viejo just steps away from Negra Beach, Namu Garden Hotel & Spa offers a lavish retreat with an outdoor pool, garden, and a restaurant. Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, minibar, and private terrace.

Spectacular Views and Tranquil Setting
Wake up to breathtaking mountain views from select rooms with balconies, or take a short walk to Cocles Beach for a day of sun and surf. For nature enthusiasts, the Jaguar Rescue Center is a nearby must-visit spot to explore local wildlife.

Exceptional Service and Convenience
Enjoy the convenience of a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. With room service and a bar on-site, every need is catered to at Namu Garden Hotel & Spa.

Book now for an unforgettable stay at Namu Garden Hotel & Spa, where luxury meets tranquility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 902 reviews
Cleanliness: 8.65
Service: 10
Location: 9.65
Room Quality: 9.65
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 10
T
Timothy solo_traveller us
10
2026-09-11 via Nuitee
T
tatiane couple fr
7
Pros:

Le personnel

Cons:

Chambre un peu vétuste et odeur . Douche bouchée

2026-09-08 via Nuitee
S
Shena couple us
9
Great property in convenient location!
Pros:

Beautiful property…..nice rooms, comfortable beds, big shower, great pool area, yummy breakfast and AMAZING massage therapists!

Cons:

Some of the policies to charge for lost towel card or stained towels seemed a little much for a high end property but perhaps they have had issues with this🤷‍♀️

2026-09-04 via Nuitee
J
Juan carlos extended_group cr
8
2026-09-01 via Nuitee
E
Elvira couple es
6
Pros:

Es nou i es nota

Cons:

Crec que la relació qualitat preu es justa. El preu es massa elevat pel que després et trobes.

2026-08-31 via Nuitee
S
Sophia solo_traveller us
10
2026-08-31 via Nuitee
S
Silvia couple es
7
2026-08-29 via Nuitee
S
SASGionads extended_group fr
7
Overall we had a great stay
Pros:

Liked the architecture very nice, the rooms are spacious. Good kitchen space. I liked the fact that we had a steamer and a pool. It’s close to town but that road to go there if you are only girls at night would recommend to rent a car or take a uber. Alex and Engel were very helpful and tried their best to accommodate us. Overall it was a good stay. The gardens are beautiful and very well kept. Good restaurant with quality products and pleasant bar and restaurant staff. Great to have access to room service and to guide us through recommendations. Great to have like a little library access at the reception.

We didn’t receive the welcome coconut drink as we arrived very late and couldn’t get the full check in experience. However the next morning we did order it at the restaurant and we paid for it. Would have been nice to have it as complimentary not a big deal but makes a difference to guest experience.

Cons:

The sauna is not cleaned daily had a bunch of hair for 3 days on the floor a little mold on some area of the wall of the pool. we did not have WiFi through out our whole stay in our room. We did have an electrical issue it was resolved under 3 hours, but a commercial gesture would have been nice in cases like this where you can’t shower and you have to stay in a hot room or you don’t have internet during your stay. our room did not have a proper living room it would have been nice to have a couch area. The wall art can be a bit more thought through nice but quite simple.

2026-08-27 via Nuitee
F
Fabian solo_traveller ch
9
Schönes Hotel
Pros:

Schöne Zimmer und saubere Anlage. Das a-la-carte Frühstück war auch sehr lecker.

2026-08-25 via Nuitee
M
Markus extended_group de
10
2026-08-23 via Nuitee
F
Fanny solo_traveller fr
10
Pros:

Personnel très gentil très avenant ! Et surtout ils sont très réactifs ! C’est très appréciable ! Comme je partais très tôt le dernier jour, ils m’ont préparé un petit déjeuner à prendre à emporter et je trouvais ça top ! Les chambres sont très propres et magnifiques ! Je recommande 100%.

2026-08-23 via Nuitee
M
Michele couple it
9
Meraviglioso.
Pros:

La struttura era pulitissima, accogliente e immersa nel verde con tutti i confort all’interno della camera.
Staff cordiale e disponibile. Colazione ottima sul salato ma dolce no.

Cons:

Non c’è stato qualcosa in particolare che non mi sia piaciuto se non i prezzi elevati dei massaggi e spa.

2026-08-22 via Nuitee
R
Rhea solo_traveller bm
10
Wonderful, will be back!
Pros:

The location was great as were the amenities. The concierge were truly wonderful. Very helpful and accommodating - especially Alex and Angie.

Cons:

The tile floor was a little slippery as it was very humid and rainy.

2026-08-19 via Nuitee
R
Rhea solo_traveller bm
10
Pros:

Beautifully landscaped and upkept. Breakfast and dinner options were delicious.

2026-08-19 via Nuitee
V
Veronica couple it
8
2026-08-18 via Nuitee
N
Nikki couple us
10
Definitely Worth It!
Pros:

I really like how the staffs were attentive and friendly, I really like the service and the attention to detail. The hotel is right next to the beach (walking distance) to where also the restaurants and souvenirs are, it is also surrounded by nature. Breakfast is excellent and so are the drinks. There are plenty of amenities also included. Definitely worth it and would be coming back!

2026-08-17 via Nuitee
F
Friederike solo_traveller de
8
Pros:

Eine sehr schöne Anlage, top gepflegt und freundliches Personal.

Cons:

Tatsächlich waren auch Familien mit Kindern vor Ort. Diese haben nicht gestört, allerdings wird mit "Adults Only" geworben.

2026-08-17 via Nuitee
G
GUNTHER couple be
9
Top of class - service - accommodation - staff. I would recommend this stay to all my friends
Pros:

The room was great with a small private pool !
Very close to the city center but in a green oasis
Very helpfull staff !
Lucas & José are the owners and were great company

Cons:

Nothing

2026-08-16 via Nuitee
G
Giovanni couple it
6
C’è di meglio in Costa Rica a molto meno
Pros:

Camera ampia e pulita

Cons:

Lo staff e la gestione di alcune situazioni

2026-08-14 via Nuitee
M
Malene couple dk
10
An amazing experience through and through. Lovely staff and hospitality. Highly recommend!
Pros:

Amazing property! Beautiful scenery and commodity

2026-08-12 via Nuitee