Hotel La Serena - Caja Los Andes

Hotels
8.8 (1074 reviews)
661 Los Nísperos , La Serena , cl

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and attentive staff
Good location
Comfortable rooms
Cons:
Pool maintenance issues
Missing amenities in rooms

Categories

Cleanliness
8.75
The hotel is noted as clean and well-maintained, despite some minor issues mentioned.
Service
9.25
Staff is consistently described as friendly and attentive, contributing positively to the experience.
Location
9.25
The hotel's location is praised for easy accessibility and proximity to attractions.
Room Quality
8.75
Rooms are spacious and comfortable, though some comments suggest minor upgrades are needed.
Amenities
8.25
Some amenities are lacking, such as maintenance issues with the pool and missing items in the room.
Value for Money
8.25
General sentiment reflects good value, but suggestions for improvement indicate room for enhancement.
Food and Beverage
8.75
Breakfast and overall food quality receive positive feedback, though some guests suggest more variety.
Overall Experience
9.15
Guests generally express satisfaction with their stay, highlighting positive experiences despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:17

Property Description

Luxurious Amenities: Hotel y Departamentos La Serena - Caja Los Andes offers a seasonal outdoor swimming pool, fitness centre, indoor pool, sauna, and a bar for guests to unwind and relax.

Entertainment Options: Guests can enjoy billiards, table tennis, and tennis within the hotel premises, providing ample entertainment opportunities during their stay.

Convenient Location: Situated just 400 meters from Playa Los Fuertes, with popular attractions like El Faro Beach and La Serena Lighthouse nearby, Hotel y Departamentos La Serena - Caja Los Andes offers a prime location for guests to explore the city.

Book your stay at Hotel y Departamentos La Serena - Caja Los Andes now for a luxurious and entertaining experience in La Serena!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1074 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.15
D
Daniela • family_with_children • cl
8
Pros:

Las áreas comunes, la piscina temporada y la ubicación cercana a la Costanera

Cons:

Poca aislación del ruido, se escuchaba lo de los pasillos y el comedor desde la habitación. No tenía frigobar

2026-02-28 • via Nuitee
D
Dago • extended_group • cl
8
Tranquilidad
Pros:

Muy cordiales

Cons:

No hay secador de pelo, no hay aire acondicionado.
Las salas de juego hay que mejorarlas. (Mesa Pool)

2026-02-24 • via Nuitee
F
Freddy • couple • cl
9
Bueno para dormir e ir a la playa
Pros:

Las instalaciones, piscina y cercania con la playa

Cons:

El desayuno muy atochado, por lo tanto, se consumen los p´roductos muy rapidos y no son repuestos con la velocidad que se espera

2026-02-23 • via Nuitee
C
Camila • couple • cl
10
2026-02-22 • via Nuitee
J
Jaime • extended_group • cl
8
Lugar cómodo
Pros:

Las dependencias

2026-02-12 • via Nuitee
B
Bravo • couple • cl
9
Tranquilidad
2026-02-11 • via Nuitee
D
diego • solo_traveller • cl
9
2026-02-11 • via Nuitee
G
Gonzalo • family_with_children • cl
10
2026-02-10 • via Nuitee
I
Iris • couple • cl
10
2026-02-10 • via Nuitee
C
Carolina • family_with_children • cl
10
2026-02-10 • via Nuitee
J
Johann • solo_traveller • cl
10
2026-02-09 • via Nuitee
D
Daniela • family_with_children • ch
8
2026-02-08 • via Nuitee
Y
Yago • extended_group • es
6
2026-02-08 • via Nuitee
G
Gustavo • family_with_children • ar
8
2026-02-08 • via Nuitee
M
Mario • family_with_children • cl
8
2026-02-08 • via Nuitee
R
Rodrigo • solo_traveller • cl
8
Buena alternativa en la serena.
Pros:

Buena infraestructura, habitaciones amplias, buena piscina. El desayuno bastante bueno en general.

Cons:

Es muy poco común que un hotel, en la actualidad, no tenga ni aire acondicionado ni wifi en las habitaciones.

2026-01-30 • via Nuitee
A
Alcayaga • couple • cl
10
Dentro de las expectativas
Pros:

La infraestructura y ubicación

Cons:

Todo bien

2026-01-29 • via Nuitee
R
Rodrigo • couple • cl
10
2026-01-27 • via Nuitee
M
max andres • couple • cl
10
2026-01-27 • via Nuitee
J
jonathan • solo_traveller • cl
10
Desayuno pobre
Pros:

Dormitorios

Cons:

Desayuno bastante pobre, mejor salgan a comer a fuera. Por ese precio debería mejorar

2026-01-26 • via Nuitee