Hotel Casa Aure

Hotels
8.9 (1901 reviews)
2712 Compañía de Jesús , Santiago , cl

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Airport shuttle
Tour desk
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Cozy
Helpful staff
Great location
Friendly service
Cons:
Poor breakfast quality
Room temperature issues
Blood on sheets

Categories

Cleanliness
8.48
Cleanliness was mentioned positively in many reviews but noted issues like poor towel quality and blood on sheets.
Service
9.99
Service received high praise, with descriptions highlighting helpful and friendly staff.
Location
9.49
Most reviews appreciated the central location, although some mentioned nearby areas as degraded.
Room Quality
7.94
Cons about room temperature and lack of air conditioning impacted the rating.
Amenities
8.97
Amenities were acceptable, though breakfast quality varied significantly across reviews.
Value for Money
9.43
Value for money was acknowledged positively but with some reservations related to quality.
Food and Beverage
6.98
Several reviews criticized the low quality and lack of variety in food offerings.
Overall Experience
9.95
Overall experience was largely positive, with many positive mentions despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Prime Location in Santiago
Located in the heart of Santiago, Hotel Casa Aure is a stone's throw away from major attractions like Museo de la Memoria Santiago and Museum of Pre-Columbian Art. With convenient access to Santa Lucia Hill, Movistar Arena, and La Chascona, our hotel offers the perfect base for exploring the city.

Comfortable Accommodation
Our guest rooms are designed to provide utmost comfort, featuring flat-screen TVs, private bathrooms with showers, and some even include a balcony for you to enjoy the view. Rest assured, each room is equipped with premium bed linen and towels to make your stay as pleasant as possible.

Convenient Amenities
Enjoy round-the-clock service with our 24-hour front desk, airport transfers, and concierge service. Stay connected with complimentary WiFi throughout the property. Don't miss out on experiencing the vibrant Patio Bellavista and the shopping paradise of Costanera Center just a short distance away. Book your stay at Hotel Casa Aure now for an unforgettable Santiago experience.

Important information:

We are a Hotel embodied in a historic building, with its original façade and details but remodeled for your comfort.

Aure is located in the heart of the Yungay neighborhood, a neighborhood with a very important heritage value and close to many attractions and restaurants. The property is located 98 feet from La Peluquería Francesa, 98 feet from Museo Taller, 1312 feet from Plaza Yungay, 1148 feet from Espacio Gárgola, 2297 feet from Parque Quinta Normal and 2297 feet from the Museum of the Memory of Santiago

Each room has been carefully and uniquely decorated and is equipped with a flat-screen TV. Some rooms at Casa Aure have a balcony and a small living room. The rooms include bed linen, towels and amenities.

Casa Aure serves an à la carte breakfast. Staff at the reception speak English and Spanish and provide practical information about the area and surroundings.

Shuttle service to and from the airport and Tours is provided at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1901 reviews
Cleanliness: 8.48
Service: 9.99
Location: 9.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 6.98
Overall Experience: 9.95
G
galvez hun solo_traveller cl
9
2026-06-20 via Nuitee
J
Juan family_with_children cl
9
2026-06-20 via Nuitee
J
Julia solo_traveller us
10
Beautiful Hotel
Pros:

The place is amazing. Very friendly and helpful staff (especially Juan, he is exceptional).
Super clean and comfortable room.
Breakfast was delicious.
I was able to borrow a hairdryer and a adapter, such a good customer service

Cons:

Nothing to complain!

2026-06-20 via Nuitee
V
Villegas solo_traveller cl
10
Pros:

Todo limpio

Cons:

Todo super chebere

2026-06-19 via Nuitee
S
Saa solo_traveller cl
10
Excelente alojamiento
Pros:

La atención del personal tanto de noche como de día excelente!!
Mis hijas quedaron fascinadas!!

2026-06-19 via Nuitee
O
Oriana extended_group ar
10
2026-06-18 via Nuitee
M
Maria couple pl
9
Pros:

Profesjonalna i pomocna obsługa
Wystrój i klimat budynku
Przechowalnie bagażu za darmo bez problemów

2026-06-18 via Nuitee
C
carreño olavarria solo_traveller cl
10
Pros:

Son muy lindas las instalaciones y tiene un buen desayuno

2026-06-17 via Nuitee
F
Francisco couple ar
10
Pros:

Las instalaciones estaban súper limpias, la atención del personal, genial.
Muy recomendable lugar.

2026-06-17 via Nuitee
A
Ana Clara couple br
10
2026-06-17 via Nuitee
D
Diego Ariel solo_traveller ar
8
2026-06-16 via Nuitee
F
Francisca solo_traveller cl
9
Buen servicio y excelente desayuno
Pros:

Habitación limpia, instalaciones impecables, personal muy amable, desayuno variado y muy rico todo.

Cons:

Había un ventanal que daba a un balcón en la habitación y entraba una corriente de aire, lo otro que era incómodo era el ruido exterior , ya que había mucho movimiento en la calle.

2026-06-16 via Nuitee
D
Darinka_12 solo_traveller cl
8
Pros:

El desayuno y la potencia del agua en la ducha

Cons:

Que en la habitación había un calefactor y no aire acondicionado, por ende se demoro mucho en que se caleccionara la pieza.

2026-06-14 via Nuitee
Y
Yarelis solo_traveller cl
8
2026-06-12 via Nuitee
N
Nestor solo_traveller us
10
Casa away from Casa
Pros:

Great location. The Yungay neighborhood is the oldest part of the city with an incredible architecture. Moreover it offers lots of places to explore, great restaurants just a few blocks from the hotel, I highly recommend “Zarita”. Also cultural centers and activities for the art lovers and creative ones. The hotel has a very cozy and comfortable atmosphere.
My room was on the in the back of second floor and it was pretty quiet. If you come during the winter season consider bringing warm clothes for the night, the room has a small heater but it got chilly at times. Also if you are the picky type better bring your own towel, they look a bit worn out. Apart from that everything is very well kept.
The entire place was super clean.
Breakfast was plentiful and delicious. You can choose between freshly made scrambled eggs or ham and cheese, plus a variety of buffet style breakfast items.
The staff were very friendly and ready to assist you if needed.
Gracias!!

2026-06-11 via Nuitee
A
Alastair solo_traveller gb
10
Friendly and welcoming little boutique hotel in a developing neighbourhood
Pros:

A really cosy and welcoming little hotel in Barrio Yungay, which is not in the city centre but is Santiago's largest historic district. The area is packed with beautiful 19th-century architecture, amazing street art and some great little museums, cafes and restaurants. You can easily reach the centre by metro, which is a short walk away. Loved the filling breakfasts, and Juan and the team really went the extra mile to make me feel welcome.

Cons:

It's a little way away from the centre, but it's only 5 blocks to the nearest metro station and you can be in the centre within half an hour, or less if you take an Uber.

2026-06-11 via Nuitee
I
Ishai solo_traveller nz
10
Pros:

Everything.

2026-06-11 via Nuitee
A
Angel solo_traveller cl
10
Pros:

Pude ingresar antes a mi habitación, tome desayuno el mismo dia por una pequeña diferencia, me prestaron secador de pelo y en general la estadia estuvo buena! Habitaciones limpias, agua caliente y estuve en una habitación de cama mas grande, excelente! Agradecida de todos! :)

2026-06-11 via Nuitee
P
pacolmorcillo solo_traveller es
8
2026-06-11 via Nuitee
P
Paola Isabel couple cl
10
Excelente
Pros:

Muy acogedor

Cons:

Todo bien

2026-06-09 via Nuitee