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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Heating
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Luggage storage
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Airport shuttle
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Tour desk
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Non-smoking throughout
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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24-hour security
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Walking tours
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Key card access
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Tour/class on local culture
Review Highlights
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Property Description
Prime Location in Santiago
Located in the heart of Santiago, Hotel Casa Aure is a stone's throw away from major attractions like Museo de la Memoria Santiago and Museum of Pre-Columbian Art. With convenient access to Santa Lucia Hill, Movistar Arena, and La Chascona, our hotel offers the perfect base for exploring the city.
Comfortable Accommodation
Our guest rooms are designed to provide utmost comfort, featuring flat-screen TVs, private bathrooms with showers, and some even include a balcony for you to enjoy the view. Rest assured, each room is equipped with premium bed linen and towels to make your stay as pleasant as possible.
Convenient Amenities
Enjoy round-the-clock service with our 24-hour front desk, airport transfers, and concierge service. Stay connected with complimentary WiFi throughout the property. Don't miss out on experiencing the vibrant Patio Bellavista and the shopping paradise of Costanera Center just a short distance away. Book your stay at Hotel Casa Aure now for an unforgettable Santiago experience.
We are a Hotel embodied in a historic building, with its original façade and details but remodeled for your comfort.
Aure is located in the heart of the Yungay neighborhood, a neighborhood with a very important heritage value and close to many attractions and restaurants. The property is located 98 feet from La Peluquería Francesa, 98 feet from Museo Taller, 1312 feet from Plaza Yungay, 1148 feet from Espacio Gárgola, 2297 feet from Parque Quinta Normal and 2297 feet from the Museum of the Memory of Santiago
Each room has been carefully and uniquely decorated and is equipped with a flat-screen TV. Some rooms at Casa Aure have a balcony and a small living room. The rooms include bed linen, towels and amenities.
Casa Aure serves an à la carte breakfast. Staff at the reception speak English and Spanish and provide practical information about the area and surroundings.
Shuttle service to and from the airport and Tours is provided at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
O Juan e o Francisco acessíveis, simpáticos e prestativos.
great location, fabulous staff
Bed and bathroom are ok
It was cold and there was a little heating device at the room. It is very noise the room is just in front of the main street and windows and door just don't close enough - huge problem. There is no parking space
Breakfast is very poor, no fersh bread
Quarto bem limpo e aconchegante.
Os funcionários são prestativos e simpáticos, Juan nos acomodou muito bem e Francisco foi solícito em me ajudar em um imprevisto.
El personal muy amable y nos ha resuelto todas las dudas.
- Beautiful historic building very well retrofitted;
- My room was spacious with a very comfortable bed;
- The staff (Juan and colleagues) were very attentive and nice. They tried to communicate with me in my native language all the time (that's kind);
- The room was cleaned everyday with perfection;
- The neighborhood (Yungay/Brazil) is very central (possible to reach the Moneda Palace within 15min walking). Some areas are dark and empty but we didn't see or feel insecure.
- There are metro (Cumming Station) few blocks from the hotel and a good grocery store nearby;
- The breakfast is good, but with few options;
- I stayed during the winter and there is a heater available in the room that works well. But in the summer, due the lack of windows in the room, maybe gets a bit uncomfortable (there are a fan in the room / no AC);
Good stay in Santiago. Clean and spacious room.
Communication between the staff and the guests could be smoother and a bit warmer (more personal). We also felt that the breakfast wasn't quite as good as at other accommodations in the same category, but it was still OK.
The staff is very nice, and when I told them that I would arrive in the morning, they helped prepare the room three hours before the usual check-in time. The room is clean and spacious, and the bed is very comfortable. Overall, had an excellent experience.
Do climatizador bem quentinho ❤️
Acho que o café da manhã poderia ter mais opções.
Porém AMEI o pãozinho quente que eles servem 😍
Very helpful and friendly staff, Benjamin Aguilera greeted us and was very understanding of us arriving at 2am after flight delays
Room was a bit smaller than expected and there wasn't much space after luggage
El lugar
Subir las maletas sola a pie después de un vuelo extremadamente largo ...esos 3 pisos cargando la maleta y la mochila se sintieron horribles....el lugar no tiene ascensor
El lugar es hermoso, el desayuno si bien no es abundante , es bueno.
Que no tiene ascensor y nadie te ayuda a subir las maletas ...y está ubicado en un barrio peligroso ...por lo que hay que tomar ciertas precauciones para salir
Receptionist is friendly especially Benjamin Aguilera. He is very helpful
Las camas y habitaciones muy cómodas y limpias, el servicio de todo el personal es excelente, super serviciales, en especial el señor Juan atento a ayudar en todo momento. Un hotel muy recomendable.
Muy buena ubicación, en el corazón de uno de los barrios patrimoniales de Santiago. Bella casona antigua, muy bien restaurada. Mi habitación era algo pequeña, pero funcional
Faltan algunas pocas cosas: mapa de evacuación en la habitación (en Chile eso es fundamental!), un vaso en el baño. El aislamiento acústico es mejor que en otros hoteles ubicados en casonas antiguas, pero aún así no es muy bueno, recomiendo usar tapones para los oídos
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