Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Hotels
•
Wyndham Hotels & Resorts
8.6 (171 reviews)
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212 , Santo Domingo , DO
1-809-2850005

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Guest education on local ecosystems and culture
Cobblestone flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noisy at night
Some cleanliness issues

Categories

Cleanliness
8.28
Various reviews mention the rooms being clean, but some noted issues with cleanliness that affected the overall perception.
Service
9.05
Numerous reviews highlight the friendliness and helpfulness of the staff, contributing positively to the overall service rating.
Location
9.09
Guests frequently praised the central location, making it convenient for visiting attractions, restaurants, and other amenities.
Room Quality
8.44
While rooms were mostly described as comfortable, some comments about windowless rooms and size impacted the perception.
Amenities
8.67
Good amenities mentioned, including a rooftop bar and gym, but varied opinions on the breakfast quality.
Value for Money
8.53
Affordable pricing for the level of service and amenities provided, offering good value for guests.
Food and Beverage
8.08
Some guests enjoyed breakfast and commented on variety, but there were negative remarks about other food options.
Overall Experience
8.65
Positive experiences overall, with many guests expressing a desire to return, contributing to a strong overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:36

Property Description

Rooftop Terrace with Stunning Views
Take in the breathtaking views from our rooftop terrace, perfect for relaxation and enjoying the scenery. Make the most of our complimentary wireless internet access and convenient concierge services during your stay.

Dining at Sky Europa and Room Service
Savor delectable international cuisine at Sky Europa, our inviting bistro where you can unwind with drinks at the bar/lounge or opt for alfresco dining. For a cozy night in, indulge in our room service available during limited hours. Don't forget to start your day right with our daily complimentary buffet breakfast.

Convenient Amenities and Services
Experience a seamless stay with our 24-hour front desk, accommodating multilingual staff, and convenient luggage storage. Take advantage of the roundtrip airport shuttle for a surcharge or self-parking available onsite for a hassle-free visit.

A stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham ensures a memorable experience in Santo Domingo's Zona Colonial. Book now to discover the charm of this historic district.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Airport code: SDQ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 171 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.65
E
Eric • family
4
Pros:

BREAKFAST

2025-10-10 • via Nuitee
L
Lian
6
Pros:

Room was small, a

2025-10-10 • via Nuitee
L
Leslie
10
Pros:

Did not use

2025-10-08 • via Nuitee
S
Sócrates
10
Pros:

Good

2025-09-30 • via Nuitee
S
Sara
10
Pros:

las habitaciones bastante cómodas, limpias y el personal súper amable

2025-09-25 • via Nuitee
J
James
10
Excellent
Pros:

Perfect

2025-09-22 • via Nuitee
L
Liliana
10
Pros:

.

2025-09-17 • via Nuitee
A
Abdoul Nasser
10
Pros:

Clean and in the middle of downtown. So many eatery restaurants around at walking distance. I enjoyed my stay and staff were friendly and welcoming.

2025-09-14 • via Nuitee
D
Daiana • partner
10
Pros:

Everything was perfect i really love this hotel

2025-09-14 • via Nuitee
D
dino
10
Pros:

Great stay, great breakfast with local specialties. If you want to experience zona colonial this is a great option.

2025-09-12 • via Nuitee
J
JOSEFINA • friends
8
Pros:

The breakfast and staff are excellent

2025-09-08 • via Nuitee
J
JOSEFINA • family
10
Pros:

Staff and Breakfast

2025-09-08 • via Nuitee
H
Hairo
10
Pros:

Place very clean and staff are friendly and helpful

2025-09-08 • via Nuitee
J
Junicia • partner
10
Pros:

Love the fact wifi was available to use in the room. the roof top bar was amazing as well. Only thing the a/c stops working when you leave the room because you only get one room card

2025-09-07 • via Nuitee
V
Veronica • family
8
Pros:

This place is very safe, clean and quiet Very good service.

2025-09-04 • via Nuitee
Y
Yesenia
10
Pros:

Convenient location, clean, quiet and the sky lounge had great drinks.

2025-09-01 • via Nuitee
S
Spyros • friends
10
Pros:

.

2025-09-01 • via Nuitee
D
Diego
6
Pros:

Rooms with no windows. This was not clearly stated in the description. The property offers “Bright Rooms” and “Standard Rooms,” but the Standard option has no windows at all. Very claustrophobic.

2025-08-31 • via Nuitee
E
Elizabeth • family
10
Pros:

Great location. Breakfast was good and the staff very attentive.

2025-08-28 • via Nuitee
J
Jenny
10
Pros:

I love the stay here,safe area to stay and very friendly staff..

2025-08-27 • via Nuitee