The Chancery Hotel

Hotels
9.6 (2156 reviews)
21 Ship Street Great, Dublin Castle , Dublin , IE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
High-quality breakfast
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
8.5
Reports of insufficient room cleaning and missed services during stay.
Service
9.96
Staff is friendly and accommodating, generally positive reports.
Location
10
Consistently mentioned as excellent and central yet quiet.
Room Quality
8.95
Rooms are described as small, but furnishings are modern and comfortable.
Amenities
9.48
Spa and breakfast rated highly, but some amenities not available.
Value for Money
9.94
Overall good value for the quality of stay.
Food and Beverage
9.99
Breakfast is rated highly, though specific restaurant issues were noted.
Overall Experience
10
General satisfaction expressed with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:24

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Chancery Hotel in Dublin. Indulge in our spacious non-smoking rooms and enjoy the convenience of room service during your stay.

Convenient Location
Situated just steps away from popular attractions such as St Patrick's Cathedral and Dublin Castle, our hotel is the perfect base for exploring the city. With the city centre and The City Hall within walking distance, you'll have easy access to all that Dublin has to offer.

Exceptional Services
From our attentive concierge services to the 24-hour front desk, we are dedicated to making your stay memorable. Relax at our on-site restaurant and bar, or stay connected with complimentary WiFi throughout the property.

Book now at The Chancery Hotel for an unforgettable Dublin experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2156 reviews
Cleanliness: 8.5
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 10
M
Melissa • couple • us
5
Clean, unremarkable, over priced, meh, it was okay.
Pros:

The location was great, the rest was just okay. It was a clean room. The restaurant and cafe in the lobby were very good with friendly and helpful staff.

Cons:

It wasn't worth the price we paid. It was a clean room with average features. There was no view and the room was very small which is expected in a European City but they typically make up for this with excellent service and very well appointed rooms. We received bare minimum service and average appointments in the room. So, it was fine just over priced. If I could stay here for less than $350/night I would due to the location, otherwise there are other places to stay that are just as conveniently located and just as nice, and maybe have friendlier staff. Oh, and the shower could have been hotter. So, it was fine.

2026-09-20 • via Nuitee
M
Michel • solo_traveller • ae
9
Pros:

Clean, quite and well located

2026-09-19 • via Nuitee
L
Louise • solo_traveller • gb
10
Pros:

Lovely rooms, very helpful staff, they go above and beyond. Helped me arrange a surprise for my mums birthday. Delicious breakfast. They also have a nice spa, however, it is a little small.

2026-09-19 • via Nuitee
S
Stefan • couple • ch
9
Modernes Hotel in Dublin. Hier kann man nichts falsches machen.
Pros:

Tolles, modernes Hotel. Sehr ruhig. Sehr modernes Bad wo (noch) alles perfekt funktioniert.
Man gut sehr gut zu Fuss ins Zentrum von Dublin laufen.
30% Rabattgutschein für Parking im nahegelegenen Parking, da die Parking Kosten in Dublin sehr teuer sind.
Sehr freundliches Personal.
Gutes Restaurant mit hübscher Bar und sehr flexiblem Service.

2026-09-18 • via Nuitee
C
Christian • extended_group • se
8
2026-09-18 • via Nuitee
M
Mary • couple • gb
7
2026-09-16 • via Nuitee
B
budd • couple • gb
10
2026-09-15 • via Nuitee
G
Gaia • family_with_children • it
7
2026-09-14 • via Nuitee
7
75ggm • couple • it
7
Pros:

Location. New hotel near to everything.

Cons:

The room has a new electronic wall display that controls the lights and the 'Do Not Disturb' indicator. Even though I never intentionally touched the button, the system is so flawed that the DND sign must have been triggered accidentally, staying ON all day and leaving my room unmade. When I brought this up, the shift manager was quite unfriendly and, instead of apologizing, gave me a lecture.

2026-09-13 • via Nuitee
T
Taylor • couple • us
10
2026-09-12 • via Nuitee
J
Jonathan • couple • ie
6
Enjoyed
Pros:

Last minute accommodation

Cons:

The price

2026-09-11 • via Nuitee
F
franco • solo_traveller • it
8
2026-09-11 • via Nuitee
L
Lagi • couple • au
8
2026-09-10 • via Nuitee
A
Alishba • couple • us
10
2026-09-09 • via Nuitee
H
Harry • couple • ie
10
Modern central
Pros:

Brand new building, excellent rooms and very nice helpful staff.

Cons:

Location and modern new building.

2026-09-09 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-09-07 • via Nuitee
A
Alexander • extended_group • at
9
2026-09-06 • via Nuitee
M
Michelle • couple • au
10
very nice hotel with a few little extras
Pros:

Beautiful hotel the decor was lovely. very clean big rooms. great location. Staff very helpful.

2026-09-04 • via Nuitee
J
John • extended_group • ie
10
Would stay again but would be more aware now of parking and price.
Pros:

Very modern and very warm and hospitable..

Cons:

Breakfast not included in price. Off site parking expensive even with discount code.

2026-09-04 • via Nuitee
P
Petra • solo_traveller • de
8
Sehr gute, zentrale, ruhige Lage
Pros:

Sehr gute Lage, ruhig

Cons:

Duschtemperatur nicht einstellbar, viel zu heiß
Wurde nicht repariert während des Aufenthaltes(3Tage), obwohl wir nach der ersten Tag Bescheid gesagt haben

2026-09-03 • via Nuitee