The Chancery Hotel

Hotels
9.6 (2113 reviews)
21 Ship Street Great, Dublin Castle , Dublin , ie

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
High-quality breakfast
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
8.5
Reports of insufficient room cleaning and missed services during stay.
Service
9.96
Staff is friendly and accommodating, generally positive reports.
Location
10
Consistently mentioned as excellent and central yet quiet.
Room Quality
8.95
Rooms are described as small, but furnishings are modern and comfortable.
Amenities
9.48
Spa and breakfast rated highly, but some amenities not available.
Value for Money
9.94
Overall good value for the quality of stay.
Food and Beverage
9.99
Breakfast is rated highly, though specific restaurant issues were noted.
Overall Experience
10
General satisfaction expressed with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:24

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Chancery Hotel in Dublin. Indulge in our spacious non-smoking rooms and enjoy the convenience of room service during your stay.

Convenient Location
Situated just steps away from popular attractions such as St Patrick's Cathedral and Dublin Castle, our hotel is the perfect base for exploring the city. With the city centre and The City Hall within walking distance, you'll have easy access to all that Dublin has to offer.

Exceptional Services
From our attentive concierge services to the 24-hour front desk, we are dedicated to making your stay memorable. Relax at our on-site restaurant and bar, or stay connected with complimentary WiFi throughout the property.

Book now at The Chancery Hotel for an unforgettable Dublin experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2113 reviews
Cleanliness: 8.5
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 10
A
Anna couple gb
10
Lovely room, lovely staff, central but quiet
Pros:

lovely room; clean; friendly staff; associated car park with discount

Cons:

nil

2026-07-11 via Nuitee
R
Roswitha couple at
10
Hervorragend
Pros:

Das Hotel liegt in bester Lage zum belebten Viertel der Stadt. Wir wurden sehr herzlich empfangen.
Vom hervorragende Frühstück mit irischen und kontinentalen Köstlichkeiten waren wir sehr begeistert.
Kann ich jedem sehr empfehlen

2026-07-11 via Nuitee
D
Darrell family_with_children ca
10
Totally enjoyed your property.
Pros:

Property was perfect.

Cons:

Nothing.

2026-07-10 via Nuitee
E
edith solo_traveller ee
9
hidden pearl in dublin
Pros:

fresh, easy, convienent
breakfast was something to dream about -
excuisite

Cons:

all was excellent

2026-07-09 via Nuitee
D
Darlene solo_traveller gb
9
Fabulous stay
Pros:

Staff were exceptional. Every single member of staff were friendly and helpful and went above and beyond.

Cons:

Room was a little small but modern and immaculate.

2026-07-08 via Nuitee
E
Elisabeth couple fr
7
Cons:

pas de transat au bord d cela piscine qui se trouve au milieu du bar.

2026-07-07 via Nuitee
Z
Zheng extended_group us
8
2026-07-07 via Nuitee
J
Jessica solo_traveller de
8
Sehr schöner Aufenthalt in Dublin, auch wenn meines Erachtens unbegründet so teuer.
Pros:

Sehr schönes und neues Hotel, sehr schöne Ausstattung, tolle Lage.

Cons:

Der Preis ist leider komplett unbegründet. Ich habe über 500€ für eine Nacht bezahlt, ein Deluxe Zimmer. Woher der Preis kam, keine Ahnung. Jedenfalls war er keineswegs begründet.. Würde an sich immer wieder buchen, jedoch für den Preis leider fraglich.

2026-07-06 via Nuitee
B
Benjamin couple gb
10
Perfect location and stylish hotel. Highly recommended.
Pros:

Modern, clean and really great. Loved it.

Cons:

Water wasn’t super hot. But, honestly the stay was amazing.

2026-07-05 via Nuitee
I
Isabela couple br
10
Estadia perfeita!
Pros:

Localização ótima, confortável, café da manhã muito bom, staff muito educado e prestativo. Meu agradecimento especial vai para a manager Flávia, brasileira, que nos auxiliou com tudo que precisamos, adiantou nossa entrada no hotel e nos deu dicas preciosas.

Cons:

Nada. Tudo perfeito.

2026-07-03 via Nuitee
D
David solo_traveller ie
8
2026-07-02 via Nuitee
L
Leslie couple us
8
Very nice staff and great location. Had technology gliches so never could really shut the bathroom door. Had to close th
Pros:

Location and friendly staff

Cons:

The bathroom doors nor the curtains did not work, electronic malfunction

2026-07-02 via Nuitee
B
Björn solo_traveller is
10
2026-07-01 via Nuitee
J
joanne couple gb
10
Pros:

Central location and spotlessly clean

2026-06-30 via Nuitee
M
Martin couple de
9
2026-06-30 via Nuitee
Y
yueh ling solo_traveller tw
8
Pros:

連廁所都是自動門,但也因為是自動門,窗簾有定時設定開關,常常被它自己開關嚇到,馬桶也是自動沖水,會因為自動設定問題而自動開關
整體設計不錯,工作人員服務很好,礦泉水在櫃檯可以任意取用,離鬧區非常近!

Cons:

自動開關很容易嚇到人,其餘都還不錯!

2026-06-30 via Nuitee
R
Renate couple ch
9
2026-06-29 via Nuitee
M
Marian extended_group gb
8
2026-06-29 via Nuitee
R
Renate couple ch
9
Pros:

Lage, Style

Cons:

Keine Nespresso Kaffeemaschine!

2026-06-29 via Nuitee
M
Mansion couple pl
10
The Best of the Best – A Perfect Stay in the Heart of Dublin!
Pros:

without any comments

Cons:

An absolutely outstanding hotel that deserves the highest possible rating! Modern, stylish, and perfectly located right next to Dublin Castle, yet only a 5–8 minute walk to the iconic Molly Malone statue and the heart of Dublin city centre.

The rooms are fully automated, equipped with the latest technology, while remaining exceptionally comfortable and elegant. The cleanliness is simply impeccable—you can tell that every single detail is carefully thought through and maintained to perfection.

The staff truly make this hotel special. Every member of the team is incredibly friendly, welcoming, professional, and genuinely caring. They go above and beyond to ensure every guest feels valued and at home.

The breakfast is delicious, with a wide variety of high-quality options, so everyone can find something to enjoy. Everything is fresh, beautifully presented, and prepared with great attention to detail.

This hotel stands out not only for its excellent location and modern facilities but also for its outstanding service, warm hospitality, and commitment to excellence in every aspect. I wholeheartedly recommend it to anyone visiting Dublin. For me, it is truly the best of the best—an unforgettable experience, and I can't wait to come back!

2026-06-29 via Nuitee