The Chancery Hotel

Hotels
9.6 (1840 reviews)
21 Ship Street Great, Dublin Castle , Dublin , ie

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
High-quality breakfast
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
8.5
Reports of insufficient room cleaning and missed services during stay.
Service
9.96
Staff is friendly and accommodating, generally positive reports.
Location
10
Consistently mentioned as excellent and central yet quiet.
Room Quality
8.95
Rooms are described as small, but furnishings are modern and comfortable.
Amenities
9.48
Spa and breakfast rated highly, but some amenities not available.
Value for Money
9.94
Overall good value for the quality of stay.
Food and Beverage
9.99
Breakfast is rated highly, though specific restaurant issues were noted.
Overall Experience
10
General satisfaction expressed with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:24

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Chancery Hotel in Dublin. Indulge in our spacious non-smoking rooms and enjoy the convenience of room service during your stay.

Convenient Location
Situated just steps away from popular attractions such as St Patrick's Cathedral and Dublin Castle, our hotel is the perfect base for exploring the city. With the city centre and The City Hall within walking distance, you'll have easy access to all that Dublin has to offer.

Exceptional Services
From our attentive concierge services to the 24-hour front desk, we are dedicated to making your stay memorable. Relax at our on-site restaurant and bar, or stay connected with complimentary WiFi throughout the property.

Book now at The Chancery Hotel for an unforgettable Dublin experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 1840 reviews
Cleanliness: 8.5
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 10
C
Clemens couple at
10
2026-02-14 via Nuitee
D
Delphine couple fr
8
Joli séjour
Pros:

L'emplacement
La qualité du petit déjeuner
Le spa bien que le jacuzzi ne bulle pas suffisamment.

Cons:

La domotique des chambres peu intuitive .
La fermeture incessante de la porte de salle de bain très dangereuse car aucune cellule de détection si quelque chose est entre deux .
Le personnel peu agréable à l'accueil .

2026-02-12 via Nuitee
K
Kathy couple gb
10
Pros:

Sparkling new well appointed hotel, with lovely rooms, comfy beds and excellent breakfast. Staff were lovely and the location close to bars restaurants and key sites. The small spa was also lovely

Cons:

The auto door closing on the bathroom was frustrating

2026-02-10 via Nuitee
S
Sara couple be
9
Pros:

Mooi hotel, super vriendelijk personeel, perfecte locatie, uitgebreid ontbijt en mooie welness

2026-02-10 via Nuitee
F
Fiona couple gb
10
Perfection. Everything we wanted
Pros:

Friendliness and professionalism of staff, food was excellent. We got an upgrade on arrival which was very much appreciated and totally unexpected which made us feel special. Wellness facilities were excellent and toiletries both there and in room were top range. All the in room facilities we could ask for. Location is very central only 5 minutes walk to all the main areas - Grafton, st, o’Connell st, temple bar etc. a very enjoyable stay, very comfy bed and we would go back

Cons:

Nothing - keep up the good work

2026-02-10 via Nuitee
M
Marta solo_traveller es
10
Un hotel de calidad, experiencia muy agradable
Pros:

La decoración, la calidad de todo lo que ofrecía, la cama era comodisima, el desayuno, el wellness centre.

Cons:

Muy caro el bar/restaurante

2026-02-10 via Nuitee
K
Kathy couple gb
10
2026-02-10 via Nuitee
J
Justin extended_group fr
10
2026-02-09 via Nuitee
J
Jaromir couple sk
9
Príjemný a kľudný hotel, na dosah k centru mesta a jeho atrakciám.
Pros:

Lokalita hotela je výborná, na tichej ulici, ale centrum mesta a všetky dôležité atrakcie dostupné za pár minút chôdze. Vynikajúca kvalita postele, paplónu a vankúšov.

Cons:

Na izbe nebol fén na vlasy.

2026-02-09 via Nuitee
A
Aoife couple ie
10
2026-02-09 via Nuitee
A
Albie couple gb
10
2026-02-08 via Nuitee
S
Siobhan couple gb
8
Weekend break
Pros:

The friendly staff, the delicious breakfast, and the bathroom. The bed was also really comfortable.

Cons:

The bedroom was very small and there was no robe. The sensor doors were also a bit of a gimmick.

2026-02-08 via Nuitee
E
Emma couple gb
10
Amazing
Pros:

It was so clean

Cons:

Nothing

2026-01-31 via Nuitee
T
Tess solo_traveller ie
9
2026-01-29 via Nuitee
B
Bea couple cz
10
Our stay was absolutely amazing
Pros:

The location was excellent, very close to the city centre, with absolutely no street noise, which allowed us to enjoy an amazing night sleep. The room was spacious and extremely comfortable.
The housekeeping team did a truly outstanding job, everything was spotless, not a single speck of dust, and the room was perfectly clean and shiny.
We also visited the bar and restaurant, where both the food and drinks were delicious. The service was exceptional, and all the staff were incredibly kind, welcoming, and always smiling.
We truly wish we could have stayed longer. The highlight of our stay was the incredibly rich and delicious breakfast. Everything was excellent, and we thank you for such a wonderful last night in Ireland.

2026-01-26 via Nuitee
R
ROBERTO solo_traveller it
10
2026-01-26 via Nuitee
M
Megan couple gb
9
Fantastic hotel
Pros:

Great location, lovely rooms and the wellness centre was a nice addition to our stay

2026-01-25 via Nuitee
C
Callum couple gb
10
2026-01-25 via Nuitee
E
Erich couple ie
9
Pros:

Great location with nice wellness centre. Stylish decor and good breakfast options

2026-01-24 via Nuitee
A
Agata extended_group pl
8
Hotel w centrum starego miasta
Pros:

Lokalizacja hotelu, cocktail bar, kameralna siłownia, mini-welness
czekoladki w prezencie na powitanie i dodatkowo w trakcie pobytu
pokój przestronny, wyposażenie zgodne z opisem i zdjęciami

Cons:

w pokoju było stosunkowo zimno mimo ustawienia klimatyzacji na max. ogrzewanie;
niemiłą niespodzianką była reakcja na prośbę o przedłużenie doby hotelowej ze względu na nasz późno popołudniowy lot: otrzymaliśmy tylko 1 h przedłużenia gratis, a jedyną inną możliwością było przedłużenie o kolejną godzinę, która miałaby kosztować 100 € - dodam, że zatrzymywaliśmy się na 5 nocy

2026-01-21 via Nuitee