Mercure Makkah Aziziah

Hotels
•
Mercure
8.3 (5634 reviews)
6541 Kulliyyat Al Banat Al Jamiah Mecca 24243 Makkah Al Taif Road , Makkah , sa

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited shuttle service
Room quality concerns

Categories

Cleanliness
7.69
The bathroom was not very clean.. there was hair in the sink.
Service
9.16
Staff are friendly and helpful, and specific mentions of helpful reception staff.
Location
8.7
Well located with restaurants and markets within walking distance.
Room Quality
7.65
The room was not as requested, and beds were not comfortable.
Amenities
8.18
Shuttle service has limitations; some amenities are lacking.
Value for Money
9.14
Cost of breakfast is reasonable, hotel is a good bargain.
Food and Beverage
7.19
Limited options in the coffee shop, need more food items.
Overall Experience
8.66
Overall good experience with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:12

Property Description

Modern Amenities
Experience a comfortable stay with a fitness center, restaurant, and bar on-site. Enjoy free WiFi and room service during your visit.

Scenic Views
Wake up to stunning city views each morning from your room at Mercure Makkah Aziziah. Relax in comfort with a private bathroom and complimentary toiletries.

Convenient Location
Situated just a short distance from major landmarks like Masjid Al Haram and Hira Cave, our hotel is the perfect choice for your stay in Makkah.

Book your stay at Mercure Makkah Aziziah now for a memorable and convenient experience in Makkah!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 5634 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 9.14
Food and Beverage: 7.19
Overall Experience: 8.66
القحطاني • couple • sa
5
2026-03-14 • via Nuitee
القحطاني • couple • sa
5
2026-03-14 • via Nuitee
M
Muhammad • couple • sa
10
2026-03-14 • via Nuitee
إبراهيم • couple • sa
10
2026-03-14 • via Nuitee
M
Mostafa • family_with_children • sa
10
I love this Hotel and every time I will come here I will reserve here in shaa allah
Pros:

Every thing is okay

Cons:

There isn't shampoo or body wash in the bathroom 😕

2026-03-14 • via Nuitee
M
Mohamed • solo_traveller • eg
8
إقامة هادئة
Pros:

مكانة

Cons:

النظافة

2026-03-14 • via Nuitee
خلف • couple • sa
9
جميله ومميزه
Pros:

هدوء الفندق وتعامل الاستقبال

Cons:

عدم الاناره الخارجيه للفندق.

2026-03-14 • via Nuitee
F
Fahad • solo_traveller • sa
3
Doesn’t worth it to try.
Pros:

Didn’t like

Cons:

Nothing

2026-03-14 • via Nuitee
H
Hesham • solo_traveller • eg
8
Pros:

النظافة

Cons:

لا يمكن الاتصال بهم
رقم الهاتف لا يعمل ولا يرد
ولا توجد وسيلة للتواصل معهم

2026-03-13 • via Nuitee
محمد • couple • sa
1
Pros:

لاشي

Cons:

كل شي

2026-03-13 • via Nuitee
S
Safwan • family_with_children • sa
10
2026-03-13 • via Nuitee
A
Aldosry • solo_traveller • sa
8
2026-03-13 • via Nuitee
M
Muhammad Fakhar • couple • gb
1
Cons:

My experience was very bad.
I called the reception for three days straight, and no one answered. On the fourth day, they finally responded and said they would send someone for cleaning the next day, as no one was available that day. After that, whenever I ordered something and called, they would deliver it only if someone was available after about two hours; otherwise, it was never provided. The staff was very bad.”

2026-03-13 • via Nuitee
A
Alqahtani • family_with_children • sa
2
Pros:

مكانه كويس

Cons:

كانت ضيقه الغرف + مو مهتمين مره بالنظافه معقول التنظيف من 11الى5 طيب احنا نايمين + غالي جداً م يستاهل السعر الفرش وصخ نظفوه مو حاطين لا شامبو ولا بلسم ولاشي فالحمامات

2026-03-13 • via Nuitee
رياض • couple • sa
3
Cons:

الاثاث قديم جدا الحمامات قديمه جدا

2026-03-13 • via Nuitee
M
Mohammad Akef • family_with_children • sy
6
2026-03-13 • via Nuitee
H
HASSAN • extended_group • sa
8
Pros:

نظيف وسعر مناسب

2026-03-12 • via Nuitee
Q
Qurrat • family_with_children • gb
10
Pros:

Everything is on top level my 3rd time stay here restaurant food is good standard room is quite clean big staff is very kind.

2026-03-12 • via Nuitee
A
Alfakouri • family_with_children • sa
10
2026-03-12 • via Nuitee
I
ISSE • couple • sa
9
2026-03-12 • via Nuitee