Central Suites Tower

Hotels
8.5 (1051 reviews)
8 Calle José Amado Soler Edificio Central Suites Tower , Santo Domingo , do

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Tour desk
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean and modern rooms
Cons:
Cleanliness issues
Limited amenities
Lack of breakfast options

Categories

Cleanliness
7.14
Several negative comments regarding cleanliness, including issues with mold, hair, and general uncleanliness.
Service
9.11
Staff was mentioned positively in many reviews, with good service noted despite some isolated complaints.
Location
9.65
Multiple reviews highlight the excellent location, close to attractions and with great views.
Room Quality
8.6
Generally positive comments about the room quality, though some mentioned discomfort with beds.
Amenities
7.63
Amenities received mixed reviews, with some complaints about limited cookware and pool maintenance.
Value for Money
9.09
Guests feel that the overall experience provides good value for money.
Food and Beverage
7.64
Lack of breakfast options and snacks noted, though some appreciated the standard offerings.
Overall Experience
9.11
Overall experience noted as very good, despite some cleanliness issues; many expressed willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:26

Property Description

Luxurious Sustainable Aparthotel in Santo Domingo

Rooftop Pool with Stunning City Views
Enjoy a relaxing dip in our rooftop pool while taking in the breathtaking city views. The fenced pool area ensures your safety and privacy, allowing you to unwind in style.

Fully Equipped Rooms with Modern Amenities
Our air-conditioned rooms feature city views, a fully equipped kitchen, and a private balcony for your comfort. Stay entertained with a flat-screen TV and stay connected with free WiFi throughout the property.

Convenient Location near Popular Attractions
Centrally located, Central Suites Tower is close to top attractions like Agora Mall and Blue Mall. With a 24-hour front desk and fitness classes available, your stay with us will be both convenient and memorable.

Book now to experience the perfect blend of luxury and sustainability at Central Suites Tower.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1051 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 7.63
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.11
A
Allende • couple • do
6
2026-03-28 • via Nuitee
M
marcoaureliososa • solo_traveller • co
8
estancia tranquila, apacible y confortable
Pros:

el lugar es agradable y bien situado

Cons:

muy poca informacion turistica en el sitio. creo que se debe mejorar mucho mas el CRM

2026-03-27 • via Nuitee
V
Valentina • solo_traveller • ec
9
2026-03-27 • via Nuitee
P
pascalino • family_with_children • it
10
2026-03-25 • via Nuitee
P
pascalino • family_with_children • it
10
2026-03-25 • via Nuitee
P
pascalino • family_with_children • it
10
Eccezionale
Pros:

Tutto posizione perfetta ambiente tutto climatizzato ascensori compresi super pulizia

Cons:

Era tutto perfetto

2026-03-25 • via Nuitee
V
Valdez • couple • us
10
2026-03-24 • via Nuitee
C
Charlie • family_with_children • fr
10
2026-03-24 • via Nuitee
C
Charlie • family_with_children • fr
10
2026-03-24 • via Nuitee
A
Asger • couple • dk
10
Pros:

Very good, helpful staff

2026-03-24 • via Nuitee
B
Beatrix • couple • nl
6
2026-03-23 • via Nuitee
E
Es • family_with_children • gt
9
2026-03-23 • via Nuitee
V
Victor • couple • us
7
Basic Hotel/Apartment with decent staff, unimpressive rooms, and standard amenities in good neighborhood that meets
Pros:

It was located in a good neighborhood that wasn’t too loud but not too far from main streets. Easy to get an uber here.

Some of the staff were very pleasant and kind. One staff memeber would playfully banter with me and I enjoyed the interaction.

Room had adequate items like cookware and towels and other amenities. A/C functioned fine as did both TVs, water temp and pressure were also fine.

Had a no frills gum on top floor and cool pool with amazing view of the city above.

24hrs security.

On my departure, I neglectfully forgot a pouch that had sensitive items - including my debit/credit cards and some cash. I checked out and decided to have lunch nearby and perhaps an hour later I received a call from them mentioning that I had forgotten said item. Racing back to the hotel, I received my pouch with all items intact and untouched (including cash!). Beyond grateful, I tipped the housekeeping staff member who found the item who was lovely and very kindhearted and appreciative and very grateful (as was I). I should note this wasn’t the already mentioned head of housekeeping who behaved poorly with me (although she tried to claim credit for finding and reporting it for want of a reward, I assume). Staff was a plus for the most part but not all so hit or miss.

Cons:

Had a room on 2flr with balcony (more like a ledge) that overlooked a poorly kept yard with guard dogs. This doesn’t really bother me that much but it just felt a bit interesting as I hadn’t experience that before - although I aknowledge not the hotels fault and unsure what they could do to correct this. Just noting this for future guest who do care about a view.

Certain practices weren’t mentioned up front. I wasn’t made aware that housekeeping cleaning was severely limited and cost extra and I believe available only 2days a week. Additionally, that clean towels were a rare commodity very difficult to acquire. After 3+ days of using same towel I requested a change and was told that would only be available via housekeeping cleaning and since it was too late in my trip to request it (even paying for it) that exchanging a towel was not feasible. After insisting, they acquiesced as an “exception” but I’d have to go down to the lobby and physically exchange it meaning that I’d have to hand over old towel and they retrieved a new one - when I was annoyed that someone couldn’t come to my room and exchange and treating this like an untrustworthy transaction (I even claimed that I’d pay for the towel if I damaged it or w/e out of frustration) they claiming the need to do so as some guests had absconded with them or worse. Having traveled abroad avidly, including 3 prior trips to the DR, I found this notion absurd and surprising, a cheap (clean) towel being prized highly at the cost of good customer service.

Also, the housekeeper or head of housekeeping (idk her name) was very clearly mean mugging me (throwing me visible angry looks) and muttering under her breath unpleasant things about me. I’m a native Spanish speaker and understood what she said but all the same she didn’t care. I found her very unpleasant and did not want to interact her anymore.

2026-03-21 • via Nuitee
J
JEREMY • couple • fr
10
2026-03-20 • via Nuitee
A
Anastasia • solo_traveller • us
7
Cons:

It was okay , no option to pay via booking or with tap,hotel needs to take your card so it can be inconvenient.
There was no hot water,not cold but barely warm.
Widows aren’t sound proof so you will hear cars people screaming and dogs barking.
I can’t say it’s a bad experience and can’t call it exeptional. But it’s an okay place to stay over night for its price.

2026-03-20 • via Nuitee
R
Rivera • family_with_children • us
8
Pros:

Personak suoer atento.Principalmente la chica q6e trabaja dyrabte el dia, se me pasa el nombre pero es nuy buena.Gracias

Cons:

Un poco la cocina y ni tenia lavadora

2026-03-19 • via Nuitee
Y
Yeshua • couple • do
10
2026-03-19 • via Nuitee
H
Huamanvilca • couple • pe
9
2026-03-19 • via Nuitee
T
Tejada Cordero • couple • do
9
Súper cómoda, lugar idóneo para descansar
Pros:

Realmente todo está bien.

Cons:

En las noches dejan una persona que aparentemente no tiene nada que ver con el procesos de recepción, y pueden presentarse situaciones.

2026-03-18 • via Nuitee
E
EDUARDO • couple • hn
10
Pros:

excelente

2026-03-18 • via Nuitee