Al Safwah Hotel Tower 1

Nice but old , I would stay again in this hotel

Amazing stuff but is too expensive for the service and the room is too old

Amazing location . Close to haram . Had a kaaba view . Most amazing view . Entrance to hotel difficult. Access to taxi a problem. Have to carry luggage no direct excess . Breakfast ok . Not great, not bad . Bathroom very small . Bedroom very comfortable.

Amazing visit with Al Safwah Hotel Tower. Situated with the Makkah Tower Hotel buildings it was quite close to Haram Masjid with 5 mins walk. We stayed in a Studio with Kaaba view. The hotel was clean and service was friendly. Our family of 4 with 2 little children enjoyed the stay.

Sehr angenehm um nah zum Haram

Séjour excellent
Localisation très pratique pour se rendre à Al Haram
Petit déjeuner à volonté très varié
Un mall et un grand Mossalla dans les étages inférieurs accessibles directement par ascenseur
Belle vue sur la Kaaba

Main benefit is being close to the Haram ; many dining and shopping centres are close by. But the hotel is outdated , WI-FI in the room was very weak ; shower water water was barely warm ,and safe initially was not working took time to get fixed ;and I was declined a transfer to another room.

Excellent location ,

Everying was good, food, staff, location, room, checkin and checkout were fast. I think the only thing they need to improve is the bathtoom. It was fully functional but needs major renovation. They were built 20-30 yrs ago or so. Best part is the location only 2 mins walk to haram. And taxi is next door.

Wonderful

Difficult for taxi to access the hotel. They are very short staffed and unfriendly. There was no bell boy and we had to carry the suitcases by our selves to the room.
Breakfast was very generic. No coffee machine, no knives set up either. Poor quality food. Egg chef was late by about 15 minutes,every morning too. Very disappointing and definately not 5 star standard.All the staff unfriendly. Bed and pillows uncomfortable too. The only good thing was that it was close to haram. Please dont stay here as they dont value their guests

Very close to masjid al haram

The people here in general are all nice polite and respectful 🙌
Super clean everywhere
Close to everything
Great breakfast buffet

I was disappointed with this property. The check-in process was complicated. They couldn't find our reservation by entering the names; they asked for the Expedia confirmation number, but we didn't have internet access. There was no Wi-Fi in the reception area (or any of the common areas) and getting to the hotel was rather confusing. The way the hotels in the Tower are setup makes it easy to get lost. Moreover, we asked for an adapter to charge the phone, and the maintenance people were pretty rude. They literally asked us to go back to the reception and explain to the receptionist that he was wrong! Also, when we asked the receptionist for advice about transportation to Masjid Ayesha, he referred us to a transportation desk near the lobby. These guys charged us SAR150 for a round trip for 2 people - and did not show up at the time we agreed on. We had to ask help to locate where the driver was, and left 15 minutes late. Worse yet, we found out that we could've taken a taxi in front of the hotel (and then in front of Masjid Ayesha) at about SAR20 per person!!! I don't know why the receptionist didn't explain we had the taxi option. Don't buy breakfast, it is not worth it.

It was a nice room with lots of amenities. I enjoyed the pictures on the walls of my floor. The money was good for the location and surrounding.

It was a nice room with lots of amenities. I enjoyed the pictures on the walls of my floor

Hotel is a bit dated but people are amazing! The Kaaba view and location is incredible. Sultan at reception was really very nice!