Address Jabal Omar Makkah

Hotels
The Address Hotels and Resorts
8.9 (17625 reviews)
7123 Prince Mohammed Bin Salman Road , Makkah , sa

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Luxurious atmosphere
Outstanding food
Clean and comfortable bed
Cons:
Poor cleanliness
Rude service
Limited breakfast options

Categories

Cleanliness
7.26
Significant complaints about room cleanliness and maintenance, with reports of dirty sheets and lack of proper cleaning.
Service
9.73
Mixed feedback; some staff were reported as rude and unhelpful, but there were mentions of good service from certain staff.
Location
10
Positive sentiments regarding the hotel's location, especially mentioned as a key advantage.
Room Quality
8.77
Issues with room quality reported, including poor maintenance and cleanliness, impacting overall rating.
Amenities
9.22
Limited amenities and lack of variety reported, particularly in breakfast options.
Value for Money
8.25
Expectations were not met given the high price point, leading to a perceived low value for money.
Food and Beverage
9.21
Food quality and breakfast variety were criticized, although some food was said to be outstanding.
Overall Experience
8.76
Overall dissatisfaction expressed in multiple reviews, leading to a low overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:29

Property Description

Luxurious Accommodation and Amenities
Address Jabal Omar Makkah offers comfortable rooms with modern amenities, perfect for a relaxing stay near Masjid Al Haram.

Convenient Dining Options
Guests can enjoy a delicious buffet and continental breakfast at the on-site restaurant, with the option for breakfast in the room. A coffee shop is also available for a quick pick-me-up.

Prime Location and Accessibility
Located just 1.2 km from Masjid Al Haram, the hotel provides easy access to popular attractions like Zamzam Well and King Fahd Gate. With a fitness centre, private parking, and facilities for disabled guests, Address Jabal Omar Makkah ensures a convenient and enjoyable stay.

Book your stay at Address Jabal Omar Makkah for an unforgettable experience in Makkah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 17625 reviews
Cleanliness: 7.26
Service: 9.73
Location: 10
Room Quality: 8.77
Amenities: 9.22
Value for Money: 8.25
Food and Beverage: 9.21
Overall Experience: 8.76
هيفاء extended_group sa
3
لن تكرر
Pros:

المكان موقعه ممتاز بقربه من الحرم
واسع وفخم
الخدمات حوله ممتازه

Cons:

بوفيه الفطور سيء للغايه
نظافة الكنب والسجاد سيئه
تصميم كرسي دورة المياه سيء
اغلاق المصلى المعلق

2026-06-07 via Nuitee
مها couple sa
9
2026-06-06 via Nuitee
N
Nahib uddin couple gb
10
Pros:

This hotel did not disappoint, the breakfast buffet was incredible with a lot of options. Rooms were very clean and spacious. The prayers in the sky musallah is in congregation with the imam of Masjid Al Haram. The walking distance is about 9min walk to the Haram, but there is busses that take you at any time of the day with no wait times which was perfect

2026-06-06 via Nuitee
Z
Zarith Iman couple my
10
2026-06-05 via Nuitee
M
Maqboula extended_group qa
10
2026-06-05 via Nuitee
F
Feras family_with_children sa
10
من أرقى وأجمل فنادق مكة المكرمة
Pros:

الفندق جميل جدًا من أفخم ووأنظف فنادق مكة المكرمة .
الغرف واسعة جدًا .
جميع طاقم العمل بلا استثناء متميزين وبشوشين وأخلاقهم عالية .
اللوبي فخم وجميل وفيه كوفي رائع
عملوا معي شي جميل جدًا نادرًا الفنادق تعمله في يوم الخروج تأخرت في عمل التشك اوت إلى الساعة 3 عصرًا ولم يتصلوا وعندما ذهب للاستقبال لعمل التشك اوت اعتذرت من موظف الاستقبال فكان رده قمة في الأخلاق والرقي ويشكرون على ذلك

Cons:

الفندق متميز جدًا في كل شي العيب الوحيد موقعه مرتفع قليلاً عن الحرم فمن معه كبار سن يتعب قليلًا طبعًا يوجد سلالم متحركة و مصاعد لكن كبار السن يعانون قليلاً من المسافة

2026-06-05 via Nuitee
S
sultan family_with_children sa
10
2026-06-04 via Nuitee
S
Shamma couple ae
8
Pros:

It was so clean

Cons:

The service takes too long

2026-06-04 via Nuitee
S
Saleh extended_group sa
8
2026-06-03 via Nuitee
M
Mohammed solo_traveller ng
9
2026-06-03 via Nuitee
M
mona family_with_children sa
6
2026-06-03 via Nuitee
A
Awatif couple ae
7
Pros:

New and modern

Cons:

Location

2026-06-03 via Nuitee
M
Munirah family_with_children sa
2
Pros:

الفندق نظيف جداً وخدمة المواصلات للحرم سريعة جداً

Cons:

خدمة الموظفين بطئية جداً جداً
المسجد المعلق وقت الذورة يقفل لازم تروحون قبل الصلاة بوقت كافي

2026-06-03 via Nuitee
M
Mohamed family_with_children dz
6
agreable
Pros:

la salle de priere , emplacement , proporeté

Cons:

contenu du diner et ptit dejeuner

2026-06-02 via Nuitee
N
Najla couple sa
10
انصح بالإقامة فيه
Pros:

نظيف/ مرتب

2026-06-02 via Nuitee
M
Mohamed couple eg
10
2026-06-02 via Nuitee
S
Sara couple sa
6
2026-06-02 via Nuitee
A
Alkuwari couple qa
1
Totally disappointed
Pros:

I didn't like it , the room is totally different than the photo , all the rooms are double ( no king size bed ) , the staff are not friendly ( no welcome no smiles , nothing) .

Cons:

I didn't like it , the room is totally different than the photo , all the rooms are double ( no king size bed ) , the staff are not friendly ( no welcome no smiles , nothing) .The service is very very very bad , you can consider it like there is no service .

2026-06-02 via Nuitee
M
mosaed couple sa
10
2026-06-02 via Nuitee
I
Israh family_with_children za
10
2026-06-02 via Nuitee