Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
clean rooms
friendly staff
spacious rooms
good breakfast
Cons:
noisy at night
smoking in some rooms
room service issues
gym hours

Categories

Cleanliness
8.08
The rooms were reported clean, but there were mentions of smoking issues in some rooms.
Service
8.85
Positive comments on staff support and responsiveness, particularly praised the night shift staff.
Location
8.59
The location was mentioned positively, particularly in relation to visit needs.
Room Quality
8.54
Rooms are spacious and clean, though some issues with room service were noted.
Amenities
7.57
Limited positive comments, particularly mentioned issues with gym hours.
Value for Money
8.03
The hotel is expensive, and some discrepancies were noted regarding pricing.
Food and Beverage
8.38
Breakfast received good comments, but other food amenities weren't specifically mentioned.
Overall Experience
8.35
General satisfaction reported, balanced by some negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:55

Property Description

Luxurious Amenities
Enjoy access to the indoor pool, sauna, hot tub, and hammam for a relaxing stay.

Comfortable Accommodation
Experience well-equipped rooms with flat-screen TVs, safety deposit boxes, and modern bathrooms.

Convenient Location
Located near top shopping destinations like Panorama Mall and Al Faisaliah Mall, with easy access to the airport for a seamless travel experience.

Book your stay at Ross Hotel for a luxurious and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 225 reviews
Cleanliness: 8.08
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.38
Overall Experience: 8.35
A
abdullah solo_traveller sa
10
Pros:

كل شي جميل والاجمل موظف الاستقبال الشمري ؛ يحببك في المكان ويصنع الانتماء لهالفندق 🌹

2026-02-12 via Nuitee
سهام solo_traveller sa
10
2026-01-19 via Nuitee
N
NORAH couple sa
10
2026-01-19 via Nuitee
احمد solo_traveller sa
9
2026-01-19 via Nuitee
S
Shriya extended_group ae
9
2026-01-19 via Nuitee
A
AMANI solo_traveller sa
8
جيد
Pros:

النظافة و خدمة العملاء

Cons:

ما احب الغرف اللى مافيها شباك
و الطاقم ما سألني عن الغرفة كيف ابغاها

2026-01-19 via Nuitee
S
sultan solo_traveller sa
8
2025-12-29 via Nuitee
S
sultan solo_traveller sa
8
2025-12-29 via Nuitee
M
Mohammed couple sa
9
2025-12-25 via Nuitee
M
Mujahid couple sa
8
2025-12-18 via Nuitee
L
Lucy solo_traveller gb
9
Fantastic staff, spacious rooms. Highly recommend
Pros:

The staff were all very helpful and friendly. The rooms were really spacious and I would certainly come back here again. As a single female traveller I would highly recommend this hotel.

2025-12-14 via Nuitee
S
saleh couple sa
8
2025-12-04 via Nuitee
S
sultan solo_traveller sa
5
2025-12-04 via Nuitee
G
Grady solo_traveller ae
5
Average, for a very expensive hotel
Pros:

Complete mess up on room service

2025-11-25 via Nuitee
B
Bashair couple sa
6
2025-11-20 via Nuitee
A
Alessandro extended_group ae
6
The place is ok
Pros:

Spacious and clean rooms

Cons:

It is next to a lounge club, and it gets noisy at night.

2025-11-12 via Nuitee
M
mohammed solo_traveller sa
7
2025-10-22 via Nuitee
M
Mishal solo_traveller sa
6
2025-10-18 via Nuitee
A
Abeer solo_traveller ca
9
2025-10-17 via Nuitee
عادل couple sa
10
2025-10-07 via Nuitee