Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
clean rooms
friendly staff
spacious rooms
good breakfast
Cons:
noisy at night
smoking in some rooms
room service issues
gym hours

Categories

Cleanliness
8.08
The rooms were reported clean, but there were mentions of smoking issues in some rooms.
Service
8.85
Positive comments on staff support and responsiveness, particularly praised the night shift staff.
Location
8.59
The location was mentioned positively, particularly in relation to visit needs.
Room Quality
8.54
Rooms are spacious and clean, though some issues with room service were noted.
Amenities
7.57
Limited positive comments, particularly mentioned issues with gym hours.
Value for Money
8.03
The hotel is expensive, and some discrepancies were noted regarding pricing.
Food and Beverage
8.38
Breakfast received good comments, but other food amenities weren't specifically mentioned.
Overall Experience
8.35
General satisfaction reported, balanced by some negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:55

Property Description

Luxurious Amenities
Enjoy access to the indoor pool, sauna, hot tub, and hammam for a relaxing stay.

Comfortable Accommodation
Experience well-equipped rooms with flat-screen TVs, safety deposit boxes, and modern bathrooms.

Convenient Location
Located near top shopping destinations like Panorama Mall and Al Faisaliah Mall, with easy access to the airport for a seamless travel experience.

Book your stay at Ross Hotel for a luxurious and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.3
Based on 228 reviews
Cleanliness: 8.08
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.38
Overall Experience: 8.35
هدى • couple • sa
10
الموقع رائع بالقرب من مستشفى الملك خالد للعيون
Pros:

السوير جدا مريح ايضا المكان نظيف ومرتب بشكل ملفت الموظفين محترمين جدا

Cons:

لاشيء

2026-03-11 • via Nuitee
B
BANDAR • solo_traveller • sa
6
Pros:

الموظفين قمة بالاخلاق وحسن الاستقبال

2026-02-28 • via Nuitee
N
N • solo_traveller • sa
10
2026-02-22 • via Nuitee
A
abdullah • solo_traveller • sa
10
Pros:

كل شي جميل والاجمل موظف الاستقبال الشمري ؛ يحببك في المكان ويصنع الانتماء لهالفندق 🌹

2026-02-12 • via Nuitee
A
AMANI • solo_traveller • sa
8
جيد
Pros:

النظافة و خدمة العملاء

Cons:

ما احب الغرف اللى مافيها شباك
و الطاقم ما سألني عن الغرفة كيف ابغاها

2026-01-19 • via Nuitee
S
Shriya • extended_group • ae
9
2026-01-19 • via Nuitee
احمد • solo_traveller • sa
9
2026-01-19 • via Nuitee
سهام • solo_traveller • sa
10
2026-01-19 • via Nuitee
N
NORAH • couple • sa
10
2026-01-19 • via Nuitee
S
sultan • solo_traveller • sa
8
2025-12-29 • via Nuitee
S
sultan • solo_traveller • sa
8
2025-12-29 • via Nuitee
M
Mohammed • couple • sa
9
2025-12-25 • via Nuitee
M
Mujahid • couple • sa
8
2025-12-18 • via Nuitee
L
Lucy • solo_traveller • gb
9
Fantastic staff, spacious rooms. Highly recommend
Pros:

The staff were all very helpful and friendly. The rooms were really spacious and I would certainly come back here again. As a single female traveller I would highly recommend this hotel.

2025-12-14 • via Nuitee
S
saleh • couple • sa
8
2025-12-04 • via Nuitee
S
sultan • solo_traveller • sa
5
2025-12-04 • via Nuitee
G
Grady • solo_traveller • ae
5
Average, for a very expensive hotel
Pros:

Complete mess up on room service

2025-11-25 • via Nuitee
B
Bashair • couple • sa
6
2025-11-20 • via Nuitee
A
Alessandro • extended_group • ae
6
The place is ok
Pros:

Spacious and clean rooms

Cons:

It is next to a lounge club, and it gets noisy at night.

2025-11-12 • via Nuitee
M
mohammed • solo_traveller • sa
7
2025-10-22 • via Nuitee