Cloud City Hotel

Hotels
Independent
9.6 (16 reviews)
King Abdulaziz Rd, Al Baha, Al Bahah Province, 65521 , Al Baha , SA

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Free self parking
Free buffet breakfast
Housekeeping on request
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 07:18

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, concierge services, and a banquet hall for your convenience. A business center and 24-hour front desk are also available.

Dining Options: Savor a meal at the on-site restaurant or grab snacks at the coffee shop/cafe. Unwind with a drink at the bar/lounge after a long day. Start your day with a complimentary buffet breakfast served daily.

Comfortable Accommodation: Relax in one of the 92 air-conditioned rooms with free Wi-Fi, flat-screen TVs, and private bathrooms. Additional amenities include desks, electric kettles, and complimentary toiletries.

Book a stay at Cloud City Hotel in Al Baha for a convenient and comfortable experience. Explore the nearby mosques and hospital, and enjoy the proximity to Al-Aqiq (ABT-Al-Baha) airport.

Important information:

  • Couples wishing to share a room must provide proof of marriage.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 16 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
abdullah family
10
Pros:

GREAT LOCTION NICE STAFF

2025-06-21 via Nuitee
S
SharryD89 Solo travel us
10
Nice Hotel in Al Bahah
Pros:

This was probably the best hotel in Al Bahah given the limited hotel options in that city. The hotel is in a great location with many restaurants and shops in walking distance. The hotel room was spacious in size, clean, and serviced daily. Breakfast had a decent variety of options and the food was delicious. The public areas of the hotel were also nice and spacious. The front-desk, dining, and cleaning staff were all nice. I would recommend this hotel to others.

2025-02-11 via Tripadvisor
H
Hani
8
Bad bathroom
Pros:

The location and the hotel was great however the bathroom wasn’t as good

2025-01-15 via Nuitee
M
Mahmoud partner
10
Pros:

best Hotel in Al-Baha city
the place is clean, Tidy and the staff are friendly and helpful

2024-07-25 via Nuitee
R
RockyJohnnyB Friends getaway gb
8
Comfortable And Friendly Mid-Price Hotel
Pros:

I came here on a two day group visit to Al Abha. The hotel is centrally located (so close to shops) on a busy road.

Reception staff were friendly and helpful, and room service was quietly efficient. I had a double room on Floor 3 which was a good size, clean, had a comfortable bed, good wifi, aircon, flatscreen TV and a bathroom which was bit out of date but perfectly adequate for a short stay.

I only had one meal here; choice was limited but the food was good. There is room service but I couldn’t get the app to work so can’t comment on quality.

Good hotel, I would stay here again.

2024-06-09 via Tripadvisor
A
abdullah family
10
Pros:

good location and nice staff

2024-05-28 via Nuitee
A
Andrew
8
Pros:

The dining room on the fourth floor is great, with a nice open outside area with views. The bathroom in my room is a bit odd, with the toilet located very close to the shower head.

2024-02-25 via Nuitee
B
B8103ROdawnm Couples
10
Excellent experience
Pros:

We drove down from Taif to see Three Ain and I had booked this hotel from the UK. Check in was very efficient and the staff including receptionist, guest manager and porter could not have been more helpful. The room was very clean and certainly large enough for the two if us. The only negative was that I booked a double bed with pool view and we got a twin bed with road view. Not a problem though as we were tired and it was only for one night. We ate in the restaurant and the food was excellent and the staff were very friendly. Breakfast could not be faulted for choice and quality.

2023-10-29 via Tripadvisor
S
Saleh
10
Business trip
Pros:

The best hotel in region

2023-10-27 via Nuitee
A
Almaniah NONE
10
Thank you Doaa
Pros:

I have the pleasure to stay in the hotel for four days
From the reservation step through may stay the hotel was clean rooms and facilities, available needs and great location

I would like to specifically thank Ms. Doaa(دعاء) for being highly professional, kind and great level of communication skills and marketing.

If you allow me to recommend, I will recommend a review of the price since it is high comparing to the market

Regards

2023-04-25 via Tripadvisor
A
A7489RLelizabethf Solo travel
10
Restaurant is great!
Pros:

I loved this place. It is an excellent hotel that I visited in Baha. It is beautiful and the staff are very helpful. I mostly went there for the coffee shop on the first floor and the rooftop restaurant on the fourth floor. The food was delicious and the restaurant staff were very courteous.

2023-01-01 via Tripadvisor
H
haiame2022 NONE
10
Thank you
Pros:

Very good hotel ,stuff helpful, view fantastic
Thank you for every thing ,room very clean and tidy
Team in Restaurant respect all guest and always smile ,food delicious
Thank you to hotel’s management

2022-12-15 via Tripadvisor
H
haiame2022 Family
10
Thank you
Pros:

The hotel is avoid hotel this is the third time hotel’s stuff helpful
room very clean I want to thank management for hospitality
cafe’s team are a good team
food is very delicious pizza is delicious thank you for all

2022-07-01 via Tripadvisor
H
haiame2022 Family
10
Very nice Hotel 🌺
Pros:

We stayed in this hotel it was amazing experience we all enjoyed ther It is agood hotel ,

hotel’s team very helpful,room very clean
Restaurant very comfortable food very delicious
We thank all members in hotel especially management of hotel for hospitality special thank for Amal elzahrany,Nagla,Sara from reception for warm welcoming

Thank you

2022-03-20 via Tripadvisor
H
Heemaramadan Solo travel
10
Mr
Pros:

Very nice hotel And comfortable Room was queit And Very clean respation very clean staff was frindly i thing one of them name FARIS.
specily resturant top of the roof food was taste thanks chef And thanks for all staff there i will repeted again for sure

2022-03-20 via Tripadvisor
N
netllama Solo travel
8
ok, but very expensive
Pros:

I spent one night here. I made an advanced booking via their website a few months earlier. When I arrived, the woman at reception was busy doing something and instructed me to wait. After waiting nearly 10 minutes, she called me forward, and then insisted that they had no booking for me. I showed her the confirmation email, but she did not seem to understand (her English skills were very limited). She called her manager, and they offered me a room at the advanced booking price. Of course, since they lost my reservation, she needed to ask for all of my information, and she struggled to understand my passport. Eventually she called someone else to help translate, and they finished checking me in.

The room was fine. It was clean and quiet. The bed was a bit on the hard side. There was a call to prayer alarm clock which was apparently set to some other timezone, and woke me unexpectedly at 2am.

Checkout went smoothly. I am not sure this was worth about US$140 for one night.

2022-02-20 via Tripadvisor